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Sleevechief Reviews 212

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TrustScore 3.5 out of 5

3.4

Game Store
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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the high quality of the products, often describing them as impressive, beautiful, and well-made, with many appreciating the unique designs and effort put into each item. Many people find the items to be worth the price, especially given their distinctiveness and the passion of the creators. The packaging is frequently noted as being well-designed and secure, contributing to a positive unboxing experience. However, some customers also noted significant issues with delivery and unexpected costs. Many experienced long delays, with orders taking several months to arrive, and some reported a lack of communication regarding these postponements. A notable concern for many was the additional, unmentioned customs and import fees, which significantly increased the overall cost of their purchases, leading to dissatisfaction with the pricing. There were also instances of products arriving damaged or with minor printing issues, despite the overall positive feedback on quality.

What people talk about most

Product

Clients share ambiguous opinions on product quality and delivery, with many praising the high quality,... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality of... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many experiencing significant delays,... See more

Order

People report ambiguous experiences with order, with many customers expressing significant dissatisfaction... See more

Price

Customers consistently express dissatisfaction with pricing, primarily due to unexpected additional costs... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The company is legitimate - I got my item and it was the last in stock. It's a fantastic item too, and the creators' passion for their work really shines through. You can't buy this stuff anywhere... See more

Rated 3 out of 5 stars

very high quality products, beautifully made and the customer service was great. only problem was the delivery and shipping, original shipping date was pushed forward a month and then had additional i... See more

Rated 4 out of 5 stars

First time ordering from Sleevechief. Box has a great packaging, very well designed ! Unfortunately damaged during shipping tho, would be great to have some bublle wrap to protect it because tis pac... See more

Company details

  1. Game Store
  2. Gaming service Provider

Contact info

3.4

Average

TrustScore 3.5 out of 5

212 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Very Slow Shipping and poor communication

Ordered a medium size order (~50€) and waited ~4 weeks to arrive 3 weeks until the shipping was even confirmed.
Second order is yet to be shipped after ~1.5 months.
Customer service just says some product is not in stock right now.

July 14, 2024
Unprompted review
Rated 1 out of 5 stars

honestly dont buy here ive ordered here…

honestly dont buy here ive ordered here 3 times first time took a week second time 2 weeks 3rd time a month untill i send a angry email and than all of the sudden it got send the quality of the sleeves are simulair to art sleeves from alixpress the customer service is not there for sure they wont respond to emails cancels updates or messages to social media they just dont care my friends ordered around the same time 1 month later they still dont have their items either. dont buy from here

June 5, 2024
Unprompted review
Rated 1 out of 5 stars

Took 53 days to arrive, poor parcel management

Took 53 days to arrive, brought items during cyberweekend,
3 weeks later no updates except "order data transmitted electronically"
Enquired with customer service and 2nd parcel was sent as 1st believed "lost"
10 days after 2nd "order data transmitted electronically" Enquired again, and day later it finally entered dhl to be delivered,

January 12, 2024
Unprompted review
Rated 1 out of 5 stars

Summer restock nightmare!

Had a summer restock nightmare! I was initially told the item wouldn't be restocked, but it was available during the restock strangely? I really wanted this so I added it to my basket, but at checkout, it was sold out. This company clearly doesn’t care about people who really want their items! Please avoid.

July 30, 2023
Unprompted review
Show reviews in all languages. (212 reviews)

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