Sliding Sash Solutions Reviews 

379
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Andy Hiley is very courteous and easy to deal with. He understands what the customer wants and what the building requires. He managed the whole process extremely professionally and the standard of th... See more

Company replied

Rated 5 out of 5 stars

Thank you so much Rob and James for wonderfully restoring our sash windows to their former glory. I find myself just opening and closing them for no reason other than I now can! No more rattles, or w... See more

Company replied

Rated 5 out of 5 stars

Excellent experience with Sliding Sash Solutions from start to finish. Every step was easy; from the initial visit to measure up and quote, to the work being carried out. Job ran to schedule and budg... See more

Rated 5 out of 5 stars

We recently used Sliding Sash Solutions (Shane & team) to upgrade our windows with replacement double glazed units and updated brush pile system. We are extremely pleased with the effective... See more

Company replied

Company details

  1. Window Installation Service
  2. also in
  3. Door Manufacturer
  4. Door Shop
  5. Home Builder
  6. Window Supplier

Information provided by various external sources

Sliding Sash Solutions are specialists in the sympathetic repair, restoration and upgrading of traditional sliding sash windows together with all other timber period windows and doors. We also manufacture replica timber windows and doors. Our expertise, customer care and our own unique products enable us to stand out above competitors. With over fifteen years experience behind us, you can rest assured that your period windows are in safe hands. Dermot Cooke Director


Contact info

4.9

Excellent

TrustScore 5 out of 5

379 reviews

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4.9

All reviews

(379)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Always professional and very helpful.

February 15, 2020
Unprompted review
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Reply from Sliding Sash Solutions

“A pleasure as always to work for you, although sadly I think you have now run out of windows for us to repair! Thanks again for all the work you have given us over the last 10 years” Kind regards, Andy Hiley.

Rated 5 out of 5 stars

Sliding Sash did a great job with our…

Sliding Sash did a great job with our Regency windows. There’s no more draught! Also the guys were very friendly and accommodating. Would highly recommend them.

February 12, 2020
Unprompted review
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Reply from Sliding Sash Solutions

Thanks you for taking the time to review Mrs Smith. We are pleased that installing the Solutions Brush Pile System into your lovely home has made a difference especially with all the bad weather we have had!
See you soon when we start stage 2.
Rob

Rated 5 out of 5 stars

Excellent service in every area

Excellent service in every area. Difference in my windows since the work has been done is phenomenal. Thank you Sash Solutions for making my windows draught proof and easy to open/close. I was sorry that I didn't have the work done some years ago.

January 4, 2020
Unprompted review
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Reply from Sliding Sash Solutions

Ms Downing,

Thank you so much for the honest - lovely review. I am so pleased you are happy with the results of your windows.
Happy new year

Sam Warne

Rated 5 out of 5 stars

Sash window repair & replacement

Sam is great - very professional & we will be using his company again

December 11, 2019
Unprompted review
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Reply from Sliding Sash Solutions

Thank you very much for the 5* review and your kind words.
It was a pleasure working for you and I look forward to working for you again in the future. Kind regards, Sam Warne.

Rated 5 out of 5 stars

Sliding Sash Solutions

Very professional service- excellent job- turned up on time. What more can you ask!?

December 3, 2019
Unprompted review
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Reply from Sliding Sash Solutions

Dear Linda, I really appreciate the 5 star review and your kind comments. Thank you so much for your custom and hospitality. Kind regards, Dermot.

Rated 5 out of 5 stars

Andy and his team were the best

Andy and his team were the best!
We had all our sash windows fixed as well as a new front door. Not only was their work of the highest standard, they were efficient, polite, and very considerate. Worth every penny and cannot recommend them highly enough.

November 19, 2019
Unprompted review
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Reply from Sliding Sash Solutions

Thanks Michael, it was a pleasure working for you, I was very pleased with the design you chose for the front door, it looks like it has always been there! Kind regards, Andy

Rated 5 out of 5 stars

Expert service from knowleadgeable engineers

Dermot from Sliding Sash Solutions turned up promptly every time we had arranged to meet and the advice he gave us was brilliant. This is a man that clearly enjoys and is knowledgable about every aspect of his career.
After his complete refurbishment of our old rattly, draughty and stiff sash windows, you would have thought he had put completely new double glazed ones in, the difference was amazing!
No more draughts, rattles, squeaks and best of all, they all opened completely and really easily after being re-weighted.
I cannot recommend this company and the staff highly enough.
Thank you Dermot/Sliding Sash Solutions

November 5, 2019
Unprompted review
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Reply from Sliding Sash Solutions

Dear Mr Shannan, thank you so much for taking the time to provide such a detailed review of our services. Thank you for your custom and also for accommodating me within your busy schedule. Kind regards, Dermot Cooke. SSS Head Office, Cumbria.

Rated 5 out of 5 stars

Excellent service

November 3, 2019
Unprompted review
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Reply from Sliding Sash Solutions

Thank you Mrs Lovelock for the review. We look forward to working again with you soon and hope you enjoy your draught proofed Windows.
SSS team


Rated 5 out of 5 stars

Absolutely over the moon with my…

Absolutely over the moon with my restored sash windows. Thank you Rob for excellent service- they work perfectly and look brilliant. I would recommend Sliding Sash Solutions in a heart beat. Thank you!

October 17, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Sliding Sash…

Excellent experience with Sliding Sash Solutions. My restored windows look beautiful and work perfectly. I am delighted with them.
The service was professional and friendly, they kept me up to date with progress and offered advice for the correct aftercare.
I would highly recommend.

October 17, 2019
Unprompted review
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Reply from Sliding Sash Solutions

Dear Ms Charlton, thank you very much for your custom and your kind review. It was a pleasure working for you. Dermot Cooke, MD, Sliding Sash Solutions Head Office.

Rated 5 out of 5 stars

Professional job at a reasonble price

Sam Warne is very professional and thorough. Our rooms are now much warmer thanks to his work on our ancient sash windows. And we can now open and close them properly. He even fixed our leaky front door. All accomplished on time, on budget and at a reasonable price. We would heartily recommend.

October 10, 2019
Unprompted review
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Reply from Sliding Sash Solutions

Thank you so much for the review Steve. It was a pleasure to work in your home and restore your sash windows. The door was a challenge but one I think I won. Thank you again, Sam Warne

Rated 5 out of 5 stars

The best of the best

The team at Sliding Sash Solutions did a stellar job: the Victorian bay has been perfectly repaired/redone, the craftsmanship is exquisite. All the windows are working to perfection and they even repaired the front door when all other companies wanted to replace it at great cost. Moreover, the whole team was great to deal with from the initial survey to completion of the work, and I was kept informed all the way through. Finally, they were tidy and respectful. A big thank you to the whole team!

October 3, 2019
Unprompted review
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Reply from Sliding Sash Solutions

Thank you so much for your feedback Ms Chiabaud. I hope you continue to enjoy your beautiful sash windows for many years to come.
Best wishes
Shane

Rated 5 out of 5 stars

Excellent service

Excellent service - restored old sash windows that now are draft proof and sliding up and down .

Believe in restoring rather than replacing.

Great value for money

October 2, 2019
Unprompted review
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Reply from Sliding Sash Solutions

Dear Ms Gwynn, Thank you for your comments, you have summed up our business very well in one sentence! I am delighted that you are pleased with the end result. Many thanks, Andy Hiley.

Rated 5 out of 5 stars

Thanks Rob & James

Thank you so much Rob and James for wonderfully restoring our sash windows to their former glory. I find myself just opening and closing them for no reason other than I now can! No more rattles, or wind draft. The unrestored ones will soon have the SSS treatment. I would recommend you both to anyone for your workmanship, professionalism and politeness. Thanks again Delyth & Mathew Marshman

September 30, 2019
Unprompted review
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Reply from Sliding Sash Solutions

Thanks Delyth for the lovely review, it’s always great to know that what we do makes a difference to customers homes. See you next week for the next stage.
Rob & James

Rated 5 out of 5 stars

I have used Sliding Sash Solutions…

I have used Sliding Sash Solutions twice. Once for a front room window and once a new bathroom frame and window. On both occasions Sam has been professional and efficient with the work carried out to a high standard and for the quoted price.
Sam has also provided valued advice on redecoration and refurbishment. Recommended.

September 29, 2019
Unprompted review
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Reply from Sliding Sash Solutions

Dear Mr Shall, Once again thank you for the 5* Review. It’s nice to hear a returning customer is so happy with my work. I hope to work on future projects with you and Thank you again. Sam Warne

Rated 5 out of 5 stars

A+++

Once again, Sam Warne from SSS delivered top quality product and service. I wouldn't hesitate to recommend to anyone. A+++

September 25, 2019
Unprompted review
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Reply from Sliding Sash Solutions

Mr Chilcott ,Thank you again for the 5* review. It was a pleasure to work for you again and install a new Accoya™ casement frame. I am happy that you are pleased with the finished product.
Kind Regards, Sam Warne, Director

Rated 5 out of 5 stars

A very happy customer

Very happy with the new windows supplied and fitted by Andy and the team. All went very smoothly, have now had all my nasty PVC windows replaced, all by SSS. House looks lovely from the outside.
Thank you

September 24, 2019
Unprompted review
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Reply from Sliding Sash Solutions

Thanks Angeline, it’s nice to have now replaced all the UPVC windows and restore the house appearance to it’s former Glory. Many thanks, Andy Hiley. Director, Brighton & Hove

Rated 5 out of 5 stars

Window restoration in a listed house

Rob and his colleague restored nine sash windows for us, some in poor condition, in a Grade II listed house. I am delighted with the result and the way the work was carried out. Would recommend to anyone, and much cheaper than replacement.

September 18, 2019
Unprompted review
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Reply from Sliding Sash Solutions

Many thanks for your kind review Mr Featherby.
Working at your home and looking at the wonderful views you enjoy every day made it a pleasure.
Kind Regards ,Rob & James, Sliding Sash Solutions Monmouth

Rated 5 out of 5 stars

Fabulous job

Rob and James did a really outstanding job with our sash windows and it’s transformed our house. They were unfazed by the grotty ‘before’ state of our windows - which now all work beautifully with no rattles. We’re so pleased with the results and with the efficient, good-humored and professional way they worked when they were here. No hesitation in giving 5 stars and warmly recommending to anyone thinking of refurbishing their windows.

August 1, 2019
Unprompted review
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Reply from Sliding Sash Solutions

Thank you taking the time to review Mr & Mrs Hainge, it was a pleasure working in your lovely home.
Rob & James

Rated 5 out of 5 stars

Expert craftsmanship

Expert craftsmanship, with prompt and considerate attention.

July 31, 2019
Unprompted review
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Reply from Sliding Sash Solutions

Dear Mr Mabberley, Thank-you for your review, I’m delighted you have been impressed by our work and service. Andy Hiley, Brighton & Hove.

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