Slim and Smart Ltd. Reviews 188

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

After review supplier refunded short dated product and shipping cost. Very appreciated it. Needed to send emails to different email address then it shown on website. Received product on the 15... See more

Company replied

Rated 4 out of 5 stars

Past 6 months I have been ordering from Slim and Smart. Every month. Great customer service, fast delivery. Very wide range of healthy products. Especially low carb. Highly recommend them. I wo... See more

Company replied

Rated 4 out of 5 stars

I would always get back to buy from here,products are good and packed well during transportation. I would really appreciate it if for the products that don’t have english translation, they would stick... See more

Company replied

Rated 5 out of 5 stars

Due to other companies delivering the the same items to us for years and our constant chasing and getting refunds etc, Slim & Smart did deliver without delay or grief. Thank you Will use again.

Company replied

Company details

  1. Health Food Store

Written by the company

We, at Slim and Smart aim to provide all our customers high quality ingredients for special diets. We help you with healthy food so you can keep your diet and eat everything which you missed before. You don’t have to forget about cooking and baking while on a diet. Our low-carb, gluten-free, keto, sugarfree and paleo diet-friendly ingredients open the door even for a lovely brownie – sometimes.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

188 reviews

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Rated 5 out of 5 stars

Excellent service and highly…

Excellent service and highly recommended fast delivery....

December 26, 2020
Slim and Smart Ltd. logo

Reply from Slim and Smart Ltd.

Thank you for the 5-star review, Laszlo! Customer service is our top priority, and we're happy to hear we hit the mark for you! Come back and see us soon.

Rated 5 out of 5 stars

Great company!

Great company, very quick delivery and great customer service throughout order, I have ordered twice already and will continue to do so in the future! 5star!!!

December 19, 2020
Unprompted review
Slim and Smart Ltd. logo

Reply from Slim and Smart Ltd.

Thank you for the 5-star review, Erika! It means the world to us and to our entire team! Customer service is our top priority, and we're happy to hear we hit the mark for you! Come back and see us soon.

Rated 5 out of 5 stars

Excellent service

Excellent service. I’ve ordered a few times but I will definitely order in the future. Very good products. No funny taste.

December 17, 2020
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Reply from Slim and Smart Ltd.

Thank you for the 5-star review, Renata. We really appreciate you taking the time to share your experience with us.

Rated 5 out of 5 stars

Excellent service

Excellent service. Fast and very good

December 15, 2020
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Reply from Slim and Smart Ltd.

Thank you for the amazing review, Edina. We really appreciate you taking the time to share your experience with us.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Fast delivery.

December 10, 2020
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Reply from Slim and Smart Ltd.

Thanks for the 5-star review, Monika! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are personally here to help.

Rated 5 out of 5 stars

Quick delivery!

December 7, 2020
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Reply from Slim and Smart Ltd.

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Rated 5 out of 5 stars

Good customer care and good service

Good customer care and good service. I proud and happy zo organised delivery for me company

December 7, 2020
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Reply from Slim and Smart Ltd.

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Rated 5 out of 5 stars

Very fast

Very fast, the package is hiiighly safety. I love them. 😊

December 2, 2020
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Reply from Slim and Smart Ltd.

Thank you for your kind words, Katalin. We really appreciate you taking the time out to share your experience with us.

Rated 5 out of 5 stars

Very helpful and fast customer…

Very helpful and fast customer service.Ample selection really of everything!Free and healty products,from Hungary.

November 27, 2020
Unprompted review
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Reply from Slim and Smart Ltd.

We're so happy to see that you had a 5-Star experience at our online store. Thank you for sharing, Anett!

Rated 5 out of 5 stars

Excellent company

Excellent company. I’ve ordered many times. Never disappointed. Quick, accurate and quick respond to any questions.

November 15, 2020
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Reply from Slim and Smart Ltd.

Thank you for your kind words, Szilvia. We really appreciate you taking the time out to share your experience with us.

Rated 3 out of 5 stars

I’m happy with the products but I think…

I’m happy with the products but I think you are a bit expensive now. The products wasn’t that pricey before. Delivery service was excellent, very quick.

Thank you.

November 11, 2020
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Reply from Slim and Smart Ltd.

Dear AUK, thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. We always aim to deliver a great experience. Our prices follow the manufacturers' prices. We will use the feedback to make us better. We hope you'll give us another chance.

Rated 4 out of 5 stars

Great low carb products

Past 6 months I have been ordering from Slim and Smart. Every month.
Great customer service, fast delivery. Very wide range of healthy products. Especially low carb.
Highly recommend them.
I would definetely spend even more on their website if delivery charges for frozen products was not expensive.
You should also do a reward program for loyal customers/ discount codes occasionally for their loyalty. Have not seen any of these in past 6 months. Other than that I am a happy customer and will continue to shop on your website. 😊 Thank you Slim and Smart 😊

November 11, 2020
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Reply from Slim and Smart Ltd.

Thanks for the awesome review, Viktoria! We’re so happy you loved the low carb products and can’t wait to have you back at our online store. The frozen products need special multi-layer packaging with insulated box and special cooler block that is suitable for food products. Also, frozen products require special handling so every customer can get them within 24 hours. We calculate shipping costs accordingly.

Rated 5 out of 5 stars

Fast, reliable service, excellent product

I’m very satisfied with both the items from this website and the fast, prompt delivery service.

I can highly recommend Slim and Smart to everyone.

November 11, 2020
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Reply from Slim and Smart Ltd.

Thank you so much for your kind words, Petra. We really appreciate you taking the time out to share your experience with us.

Rated 5 out of 5 stars

Products and customer service

Lovely, good quality products, very good customer services and fast delivery.

November 9, 2020
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Reply from Slim and Smart Ltd.

Thank you for your kind words. We really appreciate you taking the time out to share your experience with us.

Rated 5 out of 5 stars

Quick reliable service

November 4, 2020
Slim and Smart Ltd. logo

Reply from Slim and Smart Ltd.

Thank you for your kind words. We really appreciate you taking the time out to share your experience with us.

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