Slimcase Reviews 140

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Ordered a slim case 25 working days ago. Still no order received. So that’s 36 days in total. Would not recommend this company. Temu and SHEIN quicker and cheaper.

Rated 1 out of 5 stars

Bought a transparent iPhone 14 pro max case, and it is made out of cloudy plastic like those used for food storage. These won't turn yellow because its already not transparent. It is milky and looks t... See more

Company replied

Rated 1 out of 5 stars

I bought a slim case for my S26 Ultra and honestly, it’s been a disappointing experience. The case itself feels very fragile. It slipped out of my hand once, and that was enough for it to crack. W... See more

Rated 5 out of 5 stars

Its a case i was always looking for which doesn't hide phone look and feel, after several cases landed to this. Its perfect fit and customer support is awesome. Initially receive wrong case for S21 bu... See more

Company replied

Company details

  1. Cell Phone Accessory Store

Written by the company

The Invisible Protective Case for everyday bumps & drops, designed in Singapore. Our cases are designed to keep the original touch & feel of your phone.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

140 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Slimcase.co Team's Professionalism and Worth the Price Items

This is not the first time I ordered from Slimcase.co, and it will definitely not be the last time. As for the recent purchase I made for my Galaxy S22+, I received the order with the outside box crumpled. Unfortunately, this affected the inside item. I sent an email right away to Slimcase.co and this representative named Ann was so patient and professional in handling the matter. Kudos to Ann and the whole Slimcase.co Management Team! Also, your products are as much worth the price as the representatives behind it. Looking forward for another business with Slimcase.co!

July 20, 2023
Unprompted review
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Reply from Slimcase

You did the right thing! 😊There's no issues that we can't resolve. We will continue the best we can to provide great products and excellent customer service. 'til your next purchase!

Rated 5 out of 5 stars

The case is durable

The case is durable. I like the design.

July 7, 2023
Unprompted review
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Reply from Slimcase

Awesome! We always want the best for our customers! Thank you for sending us a 5 star review.🎉

Rated 1 out of 5 stars

Got my case and it has light scratches…

Got my case and it has light scratches with a stain that I can't remove. The customer support is asking for an unboxing video which was not properly instructed through email or in the box itself. This is a hassle. Not worth the time and money.

July 13, 2023
Unprompted review
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Reply from Slimcase

Thank you for sending your feedback here. We appreciate if you could reply to our email as we haven't heard from you. Taking an unboxing video is a buyer and seller protection as this will help us identify where the fault is coming from. With this, it will help us easily resolve customers concern. We apologize if this is a hassle on your end. The unboxing video tag can be found on the shipping label. You can check it out. 😊 Hope you could reply to our email and get this resolved asap! Take care!

Rated 5 out of 5 stars

I have ordered my first slimcase and…

I have ordered my first slimcase and got a slight issue. I have reached out to their team and have resolved it in less time than I expected. Overall, the product was sleek and classy and is a recommended item for everyone out there. Thanks slimcase!

July 11, 2023
Unprompted review
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Reply from Slimcase

Hello Rey!

We are incredibly grateful that you took the time out to share your feedback with Slimcase.

Please feel free to reach us anytime you need as it is always a pleasure to help you.

Thank you so much for the 5 star review!🎉

Rated 3 out of 5 stars

After a week of using my case

After a week of using my case, I went back to my other case.

I started using Slimcase since 2021 for my galaxy phone to keep the aesthetic clean. I want it to be as bare as it could be, as if I were using the phone with no case.
To be honest, the new S23 Ultra case's material is waaaay better than the previous kind of case where it scratches and loosens quickly. It feels as if I am just holding my phone as it is. Material wise, it is great. Just better. But after a week of using it, I went back to my former case. The reason is that aesthetically, for me, is not what I wanted. As I said, I wanted something as if I were holding the phone as it is. That would imply that it should look as it is. With the new material, it felt like it is as bare as it is, but the design...no much. Mostly because of the open cut out of the camera. If it were closed just like some other cases where the cameras are the only thing seen from the back and not a surrounding lip, it would be just better.
I understand that there is a reason to which the lip was used. But I hope slimcase would offer an option to which the case would cover it all, just like the extra camera protection with the Galaxy S21 Ultra with the same materials used in their Unique series.
For now, I'm in the middle, satisfied with the material used, but dissapointed with the design.

I still love slimcase because they alone deliver what they were aiming for. "Slim" "Case".
No brand or company can match their ability to slim the cases.

July 7, 2023
Unprompted review
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Reply from Slimcase

Hi Gamy! Thank you for your honest feedback. We rely on reviews to get information about what we are doing well and to find areas we can improve.

As we always want our customers to be more satisfied, rest assured that we will look into your suggestion.

Please contact us via email or on our social media account if you need any help from us.📧

Many thanks for loving Slimcase!❤️

Rated 3 out of 5 stars

Ok Ok

Case is absolutely Stunning, I bought transparent one and absolutely loving it.. For the quality and thickness I would 100% recommend to my family and friends..

But do not trust on customer support, they absolutely not supportive, non responsive.. until you get irritated. , my order id 000959660B.

If Slimcase selling on Amazon, then 100% go for it.. 👍 Otherwise it is like, you are always in 50% risk whether you'll receive the correct product or not. And as Customer support are not good and responsive.. so I would not recommend in respect to customer support experience.

I wanted to buy more cases for my Wife, & Kids in respect to quality.. but because of the bad experience.. I will not prefer.. I'll prefer if they sell on amazon.

June 26, 2023
Unprompted review
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Reply from Slimcase

Dear Surya kant Upadhyay,

We are extremely sorry that you had such a bad experience with us. Our customer service via social media was able to contact you to resolve this issue. We want to again apologize for any inconvenience our mistake might have caused. Your review is really valuable to our business, we would also appreciate if you can come back to this comment and update it once you have a good feel of the product and service.

Thank you.

Rated 5 out of 5 stars

Very efficient warranty replacement…

Very efficient warranty replacement process. Both responsive via email and social media (instagram) i would like to commend the handling process

June 24, 2023
Unprompted review
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Reply from Slimcase

Thank you for sharing your experience! We are happy to hear that you fully enjoyed our services. ❤️

Rated 5 out of 5 stars

Warranty

After 4 months of using my slimcase for iphone 14 pro max, my case got some damaged on the edges, I've tried to contact just to ask if its under warranty and without any hesitation the helped me. The slimcase team assisted me well and replaced my case. Very fast response. I appreciate it a lot. Thank you. Til my next case.

June 16, 2023
Unprompted review
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Reply from Slimcase

Thank you for sharing your experience! We are happy to hear that you fully enjoyed our services. ❤️

Rated 5 out of 5 stars

Amazing Sleak Design

Hi Slimcase. I would like to thank your team for the amazing invention of the slimcase. My iPhone looks amazing and I love the case. Will definitely only be buying my cases from you guys! Keep up the good work.

June 7, 2023
Unprompted review
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Reply from Slimcase

Thank you for giving us a try and even more, for leaving us such a wonderful review. Our values put customer satisfaction as our top priority and its satisfied customers like you that make our job wonderful. 🥰

Rated 5 out of 5 stars

Apple Watch Slimcase

Recently got slim case for my watch. Looks great because its super slim compared to my old case.

June 5, 2023
Unprompted review
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Reply from Slimcase

We are pleased to know you are happy with your purchase. Thank you for taking the time to post your review and for giving us the 5-star rating! 🎉

Rated 5 out of 5 stars

Armour Plastic Strength

Just a feedback on the armour plastic, my friends were very skeptic about its strength until last week they saw my phone drop from our office bar table and bounce a number of times. No dents or cracks, no scratches. Converted them instantly to slimcase, they just placed an order a while ago. 😅😂

May 16, 2023
Unprompted review
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Reply from Slimcase

We are glad to hear that you love our product, your recommendation will be the greatest motivation for us to develop our brand in the future, thank you for purchasing with Slimcase and for giving us 5-star rating ❤️

Rated 1 out of 5 stars

Not worth it

Not worth it. After 3 months of use, the phone case starts to warp and get loose. They offer one time courtesy free replacement in 2 years but you have to pay for the shipping worth 8AUD/11.90MYR/195PHP. I'm hesitant to avail the free replacement because I think the defectiveness of the case will happen again. I ordered Samsung S21 Ultra with camera cover btw.

April 30, 2023
Unprompted review
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Reply from Slimcase

We are truly sorry for the bad experience that you have been through. However, we can confirm that loosing is not a manufacturing fault. It's a normal occurrence for this type of item when it is taken off of the phone, exposed to external factors like heat/usage and it doesn't happen frequently. Also shipping fee is for warehouse taxes and processing fees, we no longer cover it after 14 days, hope you kindly understand. Thank you for your feedback and again, please, let us know when you are willing to process the replacement. Hope to hear from you soon!

Rated 5 out of 5 stars

Orderd a Slimcase Unique for iPhone 14…

Orderd a Slimcase Unique for iPhone 14 Promax and received it last week. Very impressive! Stunning

June 9, 2022
Unprompted review
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Reply from Slimcase

Thank you for taking your time to post a review and giving us 5-star rating ❤️ We are glad to hear that you love our product 😊

Rated 5 out of 5 stars

Slimcase is the slimmest case that I…

Slimcase is the slimmest case that I have ever used. Perfect precise cutouts, the world's slimmest MagSafe, anti-yellowing coating made me 100% satisfied. Highly recommend😍

April 20, 2023
Unprompted review
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Reply from Slimcase

We are glad to hear that you will recommend our product, your supporting will always be the biggest motivation for us to develop in the future. Thank you for purchasing with Slimcase and for giving us a 5-star rating ❤️

Rated 5 out of 5 stars

Professional case for flagship phone

The material used for the case is great. I got for my s23 ultra and it was a slippery phone. The case provided good grip and I feel protective.

May 9, 2023
Unprompted review
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Reply from Slimcase

It is our pleasure to hear that you enjoy and feel protective with our product, thank you so much for choosing Slimcase ❤️

Rated 5 out of 5 stars

Amazing products and customer service

They have amazing products. Their customer support is great and provides very prompt resolutions

May 9, 2023
Unprompted review
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Reply from Slimcase

We are glad to hear that you are happy with our product and service, thank you for purchasing with Slimcase and taking time to post your review with 5-star rating 😊

Rated 2 out of 5 stars

Aesthetically nice but durability wise is disappointing

Definitely not recommending Slimcase. Bought 2 transparent cases for iPhone 13 Pro Max for myself and my partner. Within less than 2 years (which is within the warranty period), we had to replace it.

The cases cracked after 1 or 2 light falls which is like from dining table height to a flat floor. It is definitely nice aesthetically but durability wise is definitely NOT a strength. Communicated with the customer support but when informing them about how fragile the cases are, they will have a standard script to defend it instead of taking it as a feedback.

Will definitely not purchase it again and trying out other brands instead which are both aesthetically nice and most importantly with good durability.

May 4, 2023
Unprompted review
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Reply from Slimcase

Thank you for taking the time to post your feedback. We do value each feedback we receive as it helps us in improving our products and services. We regret to know you were not happy with your purchase though. We will definitely work on this with our manufacturer for our next release. We are happy to offer you a discount code in your next order with us. Hope that we can keep you as a customer.

Rated 5 out of 5 stars

I bought two items for my samsung s20…

I bought two items for my samsung s20 plus and iphone 13 pro. Th etwo items were so great to feel and seems like no case at all. The customer service also provide a good and fast service to replace my damage items.

May 4, 2023
Unprompted review
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Reply from Slimcase

It is our pleasure to hear your valuable feedback. Thank you for supporting us! ❤️

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