This is crazy. I just realized them been billing me for months!!! I only have one subscription in my Apple app and it’s not this. Why does it not show? Also I can’t find any emails or correspond... See more
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Bunch of thieves! Stay away from this company. No customer service response to questions. I have been charged 3 times despite receiving emails stating my account had been cancelled. Filed disput... See more
Company replied
Well, I see I am not the only one trying to cancel this App. $30 a month? For What? I went to support on the app, and it sent me to my iPhone subscriptions. The problem is that the app w... See more
SlimKit asks: "How can we improve?" My answer: by performing in an honest and professional manner toward your clients and not ripping them off. I agree with ALL reviewers who spoke out about SlimKit... See more
Company replied
Company details
Contact info
Spyrou Kyprianou, 78 MAGNUM BUSINESS CENTER, 3rd floor, 3076, Limassol, Cyprus
- support@slimkit.health
- slimkit.health
1.5
Bad
52 reviews
Replied to 92% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
This is crazy
This is crazy. I just realized them been billing me for months!!! I only have one subscription in my Apple app and it’s not this. Why does it not show? Also I can’t find any emails or correspondence from this company.
When I did finally contact them they immediately said they canceled my subscription. I couldn’t find my account? So What email are they using?? What app?? Just mind blowing. Their criminals.
I am filing a dispute but it’s kind of hard when they want proof you canceled the subscription when you can’t even locate the email that was used.
April 27, 2026
Unprompted review
SCAM REPEAT BILLING
Service cancelled two years ago and billed randomly. Customer service claimed I couldn't get a refund after initial 30 days. VERY DECEPTIVE AND DISHONEST.
April 18, 2026
Unprompted review
Reply from slimkit.health
Hello Paul Kirkpatrick,
We’re sorry to hear about your experience. According to our records, subscription charges can only occur while a subscription remains active, and all subscription terms (including auto-renewal) are clearly displayed before purchase.
Best regards,
Slimkit
SCAM!
SCAM!! As so many others before me are point out. DO NOT even start as they LIE LIE LIE about ever canceling the service. I am having to report to the BBB after trying for 3 years. (Annual billing so I am EASY to scam.)
Sigh.
April 16, 2026
Unprompted review
Reply from slimkit.health
Hello Blanche Wulfekoetter,
We’re sorry to hear about your experience and would really like the opportunity to clarify and resolve this situation for you. Subscription cancellations are always possible through the app, website, or by contacting our support team, and we never intentionally keep subscriptions active against a user’s request.
Please contact us at support@slimkit.health so we can review your account history in detail and make sure everything has been properly canceled and addressed. We’re here to help and want to resolve this for you.
Best regards,
Slimkit
Bunch of thieves
Bunch of thieves! Stay away from this company. No customer service response to questions. I have been charged 3 times despite receiving emails stating my account had been cancelled. Filed dispute with cc.
Edit for response to reply.
Yes, the refund from the 12th was processed and received. I was charged AGAIN on the
17th of March despite 3 emails stating any subscription had been cancelled.
March 14, 2026
Unprompted review
Reply from slimkit.health
Hello Mark,
Thank you for your update. After reviewing your case again, we found that there was a third subscription created with a typo in the email address, which is why the additional charge on March 17 occurred despite the previous cancellations.
We have now canceled this subscription as well and issued a full refund for the charge. You should receive confirmation emails regarding the refunds, and the funds will be credited back to your card within 5–7 business days, depending on your bank.
We truly apologize for the confusion caused by this situation. We’re always committed to resolving issues for our users, and we’re glad we were able to sort this out for you.
We would really appreciate it if you could consider updating your rating based on the resolution.
Best regards,
Slimkit
Signed up for the app a year ago
Signed up for the app a year ago, its not very good stopped using it then got a charge for renewal without any notification and refusal of refund. Very underhand and it transpires it has previous for this with negative reviews overwhelmingly criticising the app for aggressive, misleading, or unexpected subscription charges difficult cancellation processes.
If you have no recourse why not go into the app and leave ratings as they do not have enough ratings on Apple Store. This company continue to lie. It was PayPal that upheld my case not them that discovered there mistake and made a refund. A shoddy company don't waste your money or time.
March 9, 2026
Unprompted review
Reply from slimkit.health
Dear George,
Thank you for taking the time to share your feedback. We are genuinely sorry that your experience with our support team felt difficult and that the yearly renewal caught you by surprise. While our auto-renewal terms are always stated on the checkout screen, we completely understand your frustration, especially since you had not been actively using the app.
We take your feedback seriously and admit that our initial communication could have been handled with more empathy. However, we would like to respectfully clarify the factual resolution of your case for anyone reading this review.
While your initial request was declined by our first-line support based on our standard policy, your case was escalated to our management team. As our Team Lead demonstrated to you via email with a timestamped screenshot, our company manually authorized and processed your full refund directly from our end. When a merchant proactively issues a refund during an open dispute, PayPal automatically closes the case. We did not wait for PayPal to force a decision; we took this action directly as a gesture of goodwill to resolve the situation for you.
We are glad that your funds have been safely returned and that your subscription is permanently canceled. We will use your comments to improve our support, and we wish you all the best.
Sincerely,
Slimkit
SLIMKIT won't allow you to unsubscribe.
SlimKit asks: "How can we improve?"
My answer: by performing in an honest and professional manner toward your clients and not ripping them off.
I agree with ALL reviewers who spoke out about SlimKit's impossible cancellation issues. When I originally subscribed to SlimKit in 2024, I realized that the "service" wasn't as described and not worth the ongoing cost, so I attempted to cancel before my "trial" was up but wasn't able to easily do so. I grew SO frustrated, I just cut bait, deciding to write it off and let the subscription run out. When it did, SlimKit never notified me about renewal, and did NOT ask permission to bill my AMEX acct...SlimKit just went ahead and charged me. Wow. AMEX notified me with FRAUD ALERT and blocked the charge. They totally had my back and clearly has a record w/ SlimKit. I am committed to spreading the word about bad practices of SKIM-KIT!
February 17, 2026
Unprompted review
Reply from slimkit.health
Hello,
We’re sorry to hear about your experience and appreciate you sharing your concerns.
First, we’d like to clarify that subscriptions can be canceled at any time through the app, via our website, or by contacting our support team. We’re always ready to assist if a user has difficulty canceling.
Regarding renewals, subscription terms (including auto-renewal) are clearly presented before purchase. In addition, we send a reminder email approximately one month before renewal so users have time to review or cancel their plan. We do not process charges without an active subscription agreement.
If you’d like us to review your specific case in detail, please contact us at support@slimkit.health. We’ll be happy to look into your account and clarify any remaining questions.
Best regards,
Slimkit
Awful customer service
Awful customer service. No courtesy to say that your subscription is coming up for renewal. Then if you don’t cancel which they depend on they charge you for something you don’t want. One may forget they have a subscription a year later. Now their name is Verv Inc. So confusing as their emails are slim fit and Verv. The charges come through as Verv. I would have been happy with a partial refund not a theft of 70 dollars! The app itself is ok. Nothing special for sure!
February 24, 2026
Unprompted review
Reply from slimkit.health
Hello,
We’re sorry to hear about your frustration and appreciate you sharing your concerns.
We do send a renewal reminder email approximately one month before any annual subscription is renewed, so users have time to review or cancel if they no longer wish to continue. Subscription terms, including auto-renewal, are also clearly displayed before purchase.
If you’d like us to review your specific case once more, please contact us at support@slimkit.health and we’ll be happy to take another look.
Best regards,
Slimkit
I'd give it a zero if I could
I'd give it a zero if I could. Same stuff. Thought I'd canceled moons ago since I haven't used it in a year, but no got charged again. Still looking for a way to go cancel it AGAIN. Don't do it.
February 5, 2026
Unprompted review
Reply from slimkit.health
Hello Bev Case,
We’re sorry to hear about your experience and understand how frustrating unexpected charges can be. Please note that deleting the app or not using it does not cancel an active subscription. Subscription terms, including auto-renewal, are clearly shown before purchase.
To make sure everything is resolved, please contact our support team at support@slimkit.health
so we can locate your account, cancel the subscription if it’s still active, and assist you further.
Best regards,
Slimkit
They are RIP OFF ARTISTS
They are RIP OFF ARTISTS! DO NOT sign up for this service. It's difficult to cancel the subscription and they will charge you for months until you make a stink!!!!!!!
January 30, 2026
Unprompted review
Reply from slimkit.health
Hello Mickie,
We’re sorry to hear about your experience and appreciate you sharing your concerns. We strive to be fully transparent with our subscription terms, including how to cancel and the fact that subscriptions renew automatically unless canceled.
If you’re still experiencing issues or believe your subscription wasn’t canceled properly, please reach out to our support team at support@slimkit.health so we can review your account and help resolve the situation.
Best regards,
Slimkit
Ethically bankrupt
1 star (and that’s generous)
I downloaded the SlimKit Walking App three years ago and paid an additional $70 at the time. I barely used the app and, like many people, did not realize that this purchase involved a recurring annual charge unless I proactively canceled.
The following year I was charged again through PayPal auto-billing, which I unfortunately didn’t catch. When I was charged again this year, I noticed it immediately and contacted SlimKit the very next day.
I was not asking for a refund of past years. I asked only for a refund of the most recent charge — the one I caught immediately.
Their response was not that they were unable to refund it, but that they were unwilling to do so, hiding behind policy technicalities instead of exercising reasonable customer service discretion.
This company does not provide customer service. They rely on auto-renewals and rigid policies to keep money from users who are not actively using the app.
I wish I could rate them minus 5 stars instead of being limited to one.
January 26, 2026
Unprompted review
Reply from slimkit.health
Hello Albert,
Thank you for taking the time to share your feedback. We’re sorry to hear about your frustration and appreciate the opportunity to clarify.
Before completing a purchase, all subscription terms (including recurring billing and auto-renewal) are clearly displayed. In addition, we send an email notification one month before each renewal to inform users about the upcoming charge and provide time to cancel if they no longer wish to continue the subscription.
As outlined in our refund policy, refunds are available for the initial subscription payment within the first 30 days. Renewal charges are processed automatically according to the agreed terms and are not eligible for a refund. While we understand this may be disappointing, we apply this policy consistently and transparently.
We value your feedback and will continue working to improve how we communicate with our users. If you need any further assistance, our support team is always available to help.
Best regards,
Slimkit
Just want to reiterate what has been…
Just want to reiterate what has been written here about cancelling a subscription on the same day as the renewal charge. Really shady business practices, they obviously don't stand by their product. Be warned!
January 21, 2026
Unprompted review
Reply from slimkit.health
Hello Scott Kettles,
Thank you for sharing your concerns. We understand how frustrating this situation can feel. Before completing a purchase, we clearly display all subscription terms, including that subscriptions renew automatically unless canceled in advance.
As outlined in our refund policy, refunds are available for the initial subscription payment within the first 30 days, while renewal charges, processed automatically according to the agreed terms, are not eligible for a refund, even if a cancellation request is made on the same day as the renewal.
We appreciate your feedback and will continue working to make our policies and communication as clear as possible. If you have any questions or need further assistance, our support team is always available to help.
I received an automatic renewal and…
I received an automatic renewal and requested a refund the same day the charge appeared on my card. I have not been using the app. Their response was...
Viktoryia (Verv Inc.)
Dec 29, 2025, 14:44 GMT+1
Thank you for contacting us. I understand you are looking to reverse the recent charge.
I have reviewed your account details. The charge you see is an automatic renewal of your subscription plan. While I understand this might be unexpected, our Refund Policy allows us to issue refunds only for the initial subscription payment within the first 30 days. As this transaction is a scheduled renewal, I am unable to process a refund for it.
December 29, 2025
Unprompted review
Reply from slimkit.health
Hi Celina,
Thank you for your review. We understand that automatic renewals can sometimes come as a surprise, especially if you haven't been using the app recently.
We want to be transparent: the plan you selected is a subscription designed to provide continuous access, much like a streaming service or gym membership. The renewal processed according to the terms accepted at sign-up because the account remained active in our system.
While we cannot issue a refund for the valid renewal period, we have ensured that your subscription is fully cancelled so that no future charges will ever occur. We appreciate your understanding.
Regards,
Slimkit
Slimkit is so sleazy
Slimkit is so sleazy. Google describes them: Many users report aggressive, misleading, and difficult-to-cancel subscription practices that feel like a scam. These issues include unexpected charges and poor customer service when attempting to get a refund or cancel a subscription. Report the Issue: Consider reporting the issue to consumer protection bodies like the Federal Trade Commission (FTC) or the Better Business Bureau (BBB). Trial in August. Cancelled. Charged $89.99 in Nov. Good luck getting a hold of these people to get them to revert the charges.
December 9, 2025
Unprompted review
Reply from slimkit.health
Hello Peggy Fields,
We are sorry to hear about your frustration. Since we have not received the account information requested, we cannot verify your cancellation status or the specific charge.
Please contact us directly at support@slimkit.health.
We are ready to investigate this issue and assist you immediately.
Horrible company with deceptive charging
I tried the app and it wasn’t for me. I canceled the subscription and then months later I was charged almost triple for another subscription that I did not want nor approved. They refuse to refund the money knowing that I haven’t used their app. They have deceptive practices that charge you for another subscription without approval! Wasted $59.99 for nothing. The company is such crap they aren’t even on BBB to file a complaint.
November 13, 2025
Unprompted review
Reply from slimkit.health
Thank you for sharing your feedback. As our support team explained during your previous contact, your subscription had not been canceled at the time the $59.99 charge was processed. Because the subscription remained active, the system automatically renewed it according to the terms shown before purchase.
We have now canceled your subscription, and we can confirm that no further charges will occur.
If you need any additional assistance, we’re always here to help.
Taking advantage of a 70’year old woman!
I have tried to cancel this twice . I have been diagnosed with a health issue that makes it impossible for me to walk. I feel like they are taking advantage of me. Help!
September 26, 2025
Unprompted review
Reply from slimkit.health
I’m really sorry to hear about your situation. Please reach out to our support team at support@slimkit.health, and we’ll make sure to review your case and resolve it for you as quickly as possible. We’re here to help 💛
Slimkit
I would rate them no stars if I…
I would rate them no stars if I could!!!!! I purchased plan in March. Never used the app. Attempted and thought I cancelled the app in June when it automatically renewed. Just got charges in September 18, 2025. They refused to refund money.
Piss poor customer service and another example of one time greed than building customer capacity for the future. DO NOT USE THIS FAKE COMPANY!
September 18, 2025
Unprompted review
Reply from slimkit.health
We’re sorry to hear about your experience. Deleting the app does not cancel an active subscription — this is why charges continued. We clearly and transparently present the subscription terms, including auto-renewal, before purchase confirmation.
We regret that your experience turned out negative and will take your feedback into account as we continue to improve our service.
Slimkit
BEWARE
BEWARE! I tried Slimkit in September 2024 and canceled in October 2024. I was just charged and never authorized it. Customer service refused to refund. I am disputing the charges with Chase. Horrible customer service. BEWARE!!!
September 19, 2025
Unprompted review
Reply from slimkit.health
Thank you for sharing your feedback. After reviewing your support history, I can confirm that our team refunded all charges that occurred after your initial request to cancel the subscription. We acknowledge our mistake in this situation and sincerely apologize for the inconvenience caused.
We would be very grateful if you could consider updating your rating, as we are committed to making things right for our customers.
Slimkit
Cannot Cancel- Company is now just stealing my money
Company will not cancel my subscription after multiple attempts and I have even reported them to my credit card as fraudulent charges.
I have cancelled through the app and via email- 6 different times...they will not stop charging me. I went to my bank to report them and got some money back, but the company continues to take my money.
TOTAL SCAM.
September 16, 2025
Unprompted review
Reply from slimkit.health
Hi Christine,
Thank you for your feedback.
Unfortunately, you haven’t provided the details we requested to carefully review your case, so I can only respond in general terms here.
Please contact us directly at support@slimkit.health, and we’ll be happy to re-check your request. I assure you that we always honor customer requests, especially regarding subscription cancellations, and will make sure your issue is fully resolved.
Slimkit
I’ve been trying to cancel this…
I’ve been trying to cancel this subscription for 6+ months but the company makes it outrageously hard to cancel. Please reach out to me & cancel my subscription. I’ve lost to close to $1k and send numerous emails with no response!!!!
September 15, 2025
Unprompted review
Reply from slimkit.health
Thank you for sharing your details. 🙏
According to our records, you first reached out to our support team on September 15th. On the very same day, we canceled your subscription, and you confirmed being satisfied with the assistance provided.
That’s why we don’t fully understand your negative review and such a low rating. We would truly appreciate it if you could consider updating your rating to reflect your actual experience with our support team. 💙
Slimkit
I was a victim of the scam
I was a victim of the scam. They charge you and I wasn't using the app. I reached out for a refund and they declined it as they say their is a policy that I was not aware of. I wish I could give 0 stars! Please steer clear.
The app does not give guidance around using it is my biggest issue with Slimkit.
August 27, 2025
Unprompted review
Reply from slimkit.health
Hello,
We’re sorry to hear about your experience. Before confirming any purchase, our platform clearly displays the subscription terms as well as the total amount. Proceeding with the purchase confirms your agreement to these terms, including the auto-renewal feature unless the subscription is canceled.
We value your feedback and will continue working to improve the clarity of our guidance within the app.
Best regards,
Slimkit
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