Slotmonster Reviews 403

TrustScore 2.5 out of 5

2.6

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Rated 5 out of 5 stars

I have been playing at Slotmonster since the end of last year. I can say everything encountered has been positive so far. Deposits via bankcard and withdrawals via SEPA to my bank account have been fi... See more

Rated 2 out of 5 stars

Really bad customer service, live chat is 1 big drama thing overall... Withdraws are taking way to long to be accepted and there should be a added a button for locking your withdraw for sur... See more

Company replied

Rated 1 out of 5 stars

Absolute scam site! Gave bonus funds after depositing €50 in which I won up to 8k on, then they deducted funds down to 2000 euro which became withdrawal-able funds and now 5 days later they tell me... See more

Rated 5 out of 5 stars

Responsive chat. Decent bonus and games offering. Not regulated in the UK - meaning... read the terms and conditions, particularly the bonus ones if you opt in to this to make sure you comply wi... See more

Company details

  1. Casino

Written by the company

At SlotMonster, we're not just a casino platform; we're a vibrant community driven by a love for thrilling gaming experiences. With a blend of cutting-edge technology, a rich selection of games, and a commitment to responsible fun, we've established ourselves as a go-to destination for casino enthusiasts who seek more than just a game – they seek an adventure.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

403 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Tried to withdraw

Tried to withdraw 180. Couldn’t work out how as it asked for an IBAN number and something else I’m not familiar with. Anyone have advice ?

October 10, 2024
Unprompted review
Rated 1 out of 5 stars

I was playing one of the big bass plash…

I was playing one of the big bass plash games and the crash this isn’t the first time this has happened, I got a bonus was about to select the features and yet again it crash refresh the page and the bonus had went basically feel like I’ve been robbed. How this casino page is still up and running I’ll never know -10/10

October 11, 2024
Unprompted review
Rated 1 out of 5 stars

Horrendous experience I asked them…

Horrendous experience I asked them several times to close my account failed to do so meaning they took advantage of my gambling problem! I am in process of emailing back and forth for some answers!

October 10, 2024
Unprompted review
Rated 4 out of 5 stars

I’ve been playing at this casino for a…

I’ve been playing at this casino for a few months now, and while the game selection is awesome, the withdrawal process is can be improved. I won a decent amount, but getting my winnings took nearly a week! Customer service was nice, I’ll probably stick around for the games, but they really need to speed out the payouts.

March 19, 2024
Rated 1 out of 5 stars

Not worth playing on this site.

I played on this site and spent a lot of money doing so, just be aware there's no bonuses to gain and Wining anything is very rare . They say it works from a number generator machine ,well I'd like to know what they use cos you spend more than win, and if you win anything it's nothing compared to what you will spend. Be careful if using this site

October 4, 2024
Unprompted review
Rated 1 out of 5 stars

I wish these people would leave me tf…

I wish these people would leave me tf alone. I have never signed with them yet they’ve got hold of my phone number. 50 times a day txting me with offers. I block the number but they still get through.

October 4, 2024
Unprompted review
Rated 4 out of 5 stars

Would highly recommend this casino

I'm a real guy ... so far been 3 months playing with SlotMonster, cashed out a number of small wins but got a pretty decent win 2 days ago and hit my account this morning. Had an issue with a deposit not hitting my account and I showed proof that it left from my end.. They re inbursed me .. Honestly .. no issues and very happy so far.. Would highly recommend this casino.

February 15, 2024
Rated 4 out of 5 stars

The welcome bonus is big

The welcome bonus is big, but the fine print is a bit tricky. I got my bonus money, but meeting the wagering requirements wasn’t easy. Still a decent deal. Just don’t expect to cash out the bonus too quickly.

April 25, 2024
Rated 5 out of 5 stars

Withdrawal excellent

Very good casino. Withdrawal excellent, it will take couple of days if you do bank transfer, but it always there. Customer service excellent, they get back to you promptly.

September 9, 2024

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