The self-control screen said changes may take time. Fine, but it never showed when the new limit actually became active. Customer support was still showing the same old note afterwards. The account sc... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ava replied by email and named one document. Six hours later, inbox asked for two different files Same case, different listing That was the point where it started getting irritating. The status... See more
Registered on Slotoro about a month ago. I like that they feature a good mix of classic slots alongside newer titles. Haven't run into any glitches with game loading speeds. Cashouts usually take arou... See more
This website looks straightforward until something goes wrong Then every page sends you somewhere else: FAQ, ticket, chat, profile, back to FAQ again Customer support was still displaying the same o... See more
Company details
Written by the company
Slotoro | 300% do 9000 zł + 300 darmowych spinów
Contact info
TARTACZNA, nr 2, lok. 11-12, 80-839, GDAŃSK, Poland
- bonus@slotoro.info.pl
- slotoro.info.pl
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Slotoro has very fast website and many…
Slotoro has very fast website and many games.
Verification email stated approved
Verification email stated approved. The account screen still showed review, and the cashier wouldn't let the 44 withdrawal move forward. I ended up checking the identical screen again afterwards. I ended up checking the identical screen again afterwards.
Payment history missed one card deposit…
Payment history missed one card deposit from Friday evening.
Balance had switched, card had charged, but the filter displayed nothing for that day. The status gave no indication of what was supposed to happen next
Round records was empty after Fire…
Round records was empty after Fire Joker slowed down. Balance looked different, support requested a round ID, and that was the part missing. The account screen didn't make anything any clearer.
In my case
In my case, the mobile cashier button sat behind the keyboard on my iPhone SE
I could type the amount, but confirming it took three screen reloads
That detail mattered since the balance had switched
Starburst displayed up in search
Starburst displayed up in search, but opening it only returned a grey loading panel. Recent games still added it anyway, and that made the lobby even more hard to follow. The status gave no indication of what was supposed to happen next.
I asked a simple verification question…
I asked a simple verification question in support ticket.
The answer was a full wall of generic terms and still didn't say which file was failing.
Customer support was still showing the same old note afterwards.
Payment status said approved on desktop…
Payment status said approved on desktop and paid on mobile. I took screenshots because the 17 withdrawal request was the only thing I was trying to track. That detail mattered since the balance had switched.
Login code arrived late twice
Login code arrived late twice, then the screen stated the first code was expired. I was already on my second coffee by the time I got in. I ended up checking the identical screen again later. I ended up checking the identical screen again later.
The promotion banner said x25 wagering…
The promotion banner said x25 wagering before I deposited. After activation, the bonus screen showed x45 and Live Blackjack only counted 5%. That isn't a small detail. That was the point where it began getting irritating
The filter states new games
The filter states new games, but half the tiles open to a maintenance message. Why show them in the lobby if they can't be launched.
That was the point where it began getting irritating. That was the point where it began getting irritating.
The withdrawal page showed a 24…
The withdrawal page showed a 24 withdrawal request as processing, but the payment history was blank on my iPhone SE. Support only told me to refresh. The status gave no indication of what was supposed to happen next.
32 Withdrawal
32 Withdrawal, the same card used for deposit, still stuck on paid.
The cashier timer reset twice and support chat pasted a generic line about processing times.
The records continued to show the problem as unresolved
This website looks straightforward…
This website looks straightforward until something goes wrong
Then every page sends you somewhere else: FAQ, ticket, chat, profile, back to FAQ again
Customer support was still displaying the same old note afterwards
Maybe I looked too often
Maybe I looked too often, but the 32 withdrawal sat on processing every time. Jordan in email gave me a different answer from yesterday's representative. I saved a screenshot before closing the page
I attempted to lower my limit from the…
I attempted to lower my limit from the account screen. It saved on desktop, but mobile showed the old number until I logged out twice.
I ended up checking the identical screen again later. The records continued to show the problem as unresolved.
Chat queue began at position 18
Chat queue began at position 18. When I finally reached an representative, the window refreshed and dropped me back to login. No transcript saved. The status gave no indication of what was supposed to happen next.
Ava replied by email and named one…
Ava replied by email and named one document. Six hours later, inbox asked for two different files
Same case, different listing
That was the point where it started getting irritating. The status gave no indication of what was supposed to happen next
Reliable place for evening slots
Registered on Slotoro about a month ago. I like that they feature a good mix of classic slots alongside newer titles. Haven't run into any glitches with game loading speeds. Cashouts usually take around 1–2 business days. Happy with the service so far.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








