SlotsSafari Confiscated €1,012 Winnings
SlotsSafari Confiscated €1,012 Winnings Without Bonus – Refused to Provide License or Proof
I deposited €200 on SlotsSafari.co and played without accepting any bonus. I was lucky and won around €1,000. When I requested a withdrawal, the casino confiscated €1,012.44 from my balance, citing their Term 9.11.
Term 9.11 mostly refers to bonus play and bonus wagering restrictions. Since I did not accept or use any bonus, these restrictions should not have applied. I asked their support team several times to:
Confirm whether a bonus was ever applied to my account,
Provide specific bets they claimed breached their rules,
Give the name and number of the “licensing regulator” they claimed had approved their terms.
They refused to answer all three questions.
Instead, I kept receiving copy-paste replies saying “Our decision is final” and “Our Terms are approved by the licensing regulator” — but they never named any regulator, and their site shows no valid gambling license.
Independent reviews (e.g., Casino Guru) confirm that SlotsSafari operates without a license and is flagged as untrustworthy. In my opinion, they used vague and unfair rules to seize legitimate winnings, and their refusal to provide any evidence shows a lack of transparency.
I have since reported this to my payment provider and consumer protection authorities and strongly advise avoiding this casino. If you have already deposited here, withdraw immediately before playing.
May 1, 2025
Unprompted review