Smallcarshop Reviews 56

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have dealt with Andrew at the small car Shop a number of time over the last 5 years. we have sold him cars and he has sold us car's his cars are always as described and prepared to very high standa... See more

Rated 5 out of 5 stars

Bought a car for our daughter, we had been shopping around for a while always getting the hard sell and being pestered. What a complete change the small car shop was - Andrew made us feel completely a... See more

Company replied

Rated 5 out of 5 stars

We bought a car last weekend and we couldn’t have had better customer service. It’s a small concern and it showed, personal service, not rushed, not pushy. Andrew was brilliant - he knows his stuff an... See more

Rated 4 out of 5 stars

Very helpful,car very well prepared to high standard no hard selling and spent time guiding how the car works as it was my first fiat 500 so definitely recommend.

Company details

  1. Used Car Dealer

Written by the company

Quality hand picked used cars


Contact info

4.8

Excellent

TrustScore 5 out of 5

56 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

used car purchase

As it is a nightmare searching for a replacement car from experience, it was with recommendation I visited small car shop. From the minute we stepped in to go forward with our search the service was excellent, the service Andrew the manger gave us was second to none right from the first visit up until we had purchased the car it took no second thought after visiting several places to know where we were going to make our final purchase i would recommend anybody searching for a car to visit this site first.

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!

Could not recommend Andrew and Small Car Shop more highly, car buying can be a bit of a gamble so it was so good to have such a positive experience. The car was exactly as described if not better, we are very very pleased with it and Andrew went out of his way to ensure we were happy. We travelled over 180 miles to collect the car and it was so worth it. Thank You Andrew !

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

Daughter 1st car - Great Customer Service

This was our daughters 1st car from just passing her test and she loved it instantly.
Andrew was great from 1st point of contact, taking time for a video of the car to view, due to our distance and from there, no pressure on sale and always informative.
Also from purchasing the car, he made sure it was in great condition and spent the time and effort explaining to our daughter the important things about the car inside, getting the petrol cap off and what’s under the bonnet.
Fantastic overall.

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience

We saw a car that we were really interested in, suberp communication from here, arranging a viewing and they were really patient and not pushy at all. It was the easiest way to buy our car, friendly and amazing people. Will definitely recommend and use again. Thanks.

July 8, 2023
Unprompted review
Rated 5 out of 5 stars

Been looking for a Fiat 500 for a…

Been looking for a Fiat 500 for a little while then spotted one at the small car shop. Car was 1st class as was the service from Andrew. Very knowledgable, easy to talk to in explaining all about the car. Despite us not getting a cup of tea 😁 the whole experience was great

July 15, 2023
Unprompted review
Rated 5 out of 5 stars

I brought my son a car from Andrew ,I…

I brought my son a car from Andrew ,I can't express enough what a friendly professional, service we received, totally trust Andrew with buying the car , he showed a genuine interest in my son's requirements for his car . I 100 per cent recommend.thanks again Andrew

May 27, 2023
Unprompted review
Smallcarshop logo

Reply from Smallcarshop

Hi Samantha,
Many thanks for your feedback and kind words. I hope Logan has many happy miles and you know where I am if you ever need me. B/W Andrew

Rated 5 out of 5 stars

Excellent, trustworthy dealership!

We bought our daughter's first car from Andrew at Small Car Shop. After spending many stressful weeks trying to find the right car, at the right price from a dealership we could trust, we found Small Car Shop. Andrew was excellent right from the start, being incredibly kind and helpful - he put our minds at ease and gave us the one thing that many dealers don't, confidence in the product and the company. We cannot praise Small Car Shop highly enough and unhesitatingly recommend them. If you are looking for honest, reliable service, look no further than Andrew and Small Car Shop!

May 28, 2023
Unprompted review
Rated 5 out of 5 stars

Just bought a car

Just bought a car, absolutely top service. Andrew was super friendly and professional. After-sales-care was outstanding, would totally recommend. We will be back!

May 27, 2023
Unprompted review
Rated 5 out of 5 stars

Daughters first car…

I needed to buy my daughters first car and found the perfect car here. Andrew and Marco were superb and are without doubt honest and sincere about the cars available. The purchase was easy and not pushy. We were told to go away and think about it which was great.

When we picked the car up it was immaculate and a thorough handover was done by Andrew with my daughter.

Cannot recommend highly enough and will definitely use again. Thanks guys

April 3, 2023
Unprompted review
Rated 5 out of 5 stars

In over 50 years of driving I can…

In over 50 years of driving I can honestly say that the purchase of my latest car from the Small Car Shop has been by far the best I have experienced. The quality of the car plus the courtesy, relaxed no pressure approach and ethical professionalism shown by the Small Car Shop were really first class. It took me a bus, two trains and a taxi to view the car I bought......well worth it. I can recommend the Small Car shop without hesitation, a "hidden" gem.

February 27, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

From start to finish. Their communication was excellent, simply explaining the process to me as I admittedly knew little about cars beforehand. I have now been driving my car for almost a year and couldn't be happier with my purchase. Would highly recommend to anyone, especially people interested in purchasing their first car.

March 1, 2022
Unprompted review
Rated 5 out of 5 stars

We would like to thank Andrew at the Small Car Shop

We would like to thank Andrew at the Small Car Shop for the recent purchase of my daughter’s Fiat 500. This is my daughter’s first car and he couldn’t of been more helpful and the service was excellent. He was a pleasure to deal with and really knows his stuff. Would definitely deal with again and highly recommend 100%. Thank you so much Andrew

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

Marco and Richard at the Small Car Shop…

Marco and Richard at the Small Car Shop was absolutely fantastic. From the moment I started looking for my car right all the way up to delivery of my car. Very trusted company and will recommend to anyone wanting to purchase there next car.

January 5, 2023
Unprompted review
Rated 5 out of 5 stars

I would like to thank Andrew at the…

I would like to thank Andrew at the Small Car Shop for the recent purchase of my Skoda Fabia. I have purchased several cars for him over recent years and the service has always been excellent. He's an absolute Gent to deal with and really knows his stuff, thanks again.

November 28, 2022
Unprompted review
Rated 5 out of 5 stars

This is the 2nd car I have bought from…

This is the 2nd car I have bought from Andrew and once again the service I received was excellent I can recommend him without any reservations.

November 26, 2022
Unprompted review
Smallcarshop logo

Reply from Smallcarshop

Many thanks to you both for using Small Car Shop again and I’ll catch up with you at the end of the week. I hope you have many happy miles in the new car and all the very best from the SCS team. 👍👍👍👍

Rated 4 out of 5 stars

Good company

Very helpful,car very well prepared to high standard no hard selling and spent time guiding how the car works as it was my first fiat 500 so definitely recommend.

September 10, 2022
Unprompted review
Rated 5 out of 5 stars

Very happy with experience

Very happy with experience. Andrew was so accommodating working around our holiday. Wouldn’t hesitate to recommend

September 27, 2022
Unprompted review
Smallcarshop logo

Reply from Smallcarshop

Hi Chris, Hope you are enjoying your new car and thank you for your kind review. See you soon , Andrew

Rated 5 out of 5 stars

Small car shop review.

Met these guys through a friend of a friend and the experience from start to finish was brilliant. We arranged a time to go and view the car and Andrew was very helpful and thorough when talking me through the car, he answered any questions i had and talked me through the bits I may of missed. The communication throughout was perfect and I felt like they had my best interests in mind, simple process when it came to purchasing the car and very helpful when talking me through the warranty etc.
lovely chaps and would strongly recommend their shop to anyone!

August 10, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look