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Smallpdf Reviews 3,553

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TrustScore 4.5 out of 5

4.6

Electronics & Technology
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product and tools for being excellent, user-friendly, and efficient, often highlighting how they simplify tasks like merging, converting, and editing documents. Many users appreciate the website's intuitive design and the speed with which it handles various PDF operations, making it a valuable resource for both personal and professional use. However, some people were dissatisfied with the subscription model, citing concerns related to billing and the refund process. A few other people also felt that the service was not suitable for their specific needs after signing up.

What people talk about most

User experience

Reviewers consistently express high satisfaction with the user experience, highlighting its ease of use and... See more

Product

Customers had positive experiences with the product. Many reviewers praise its consistency, quality, and the... See more

Service

People report ambiguous experiences with service. Many reviewers praise the service as useful, fast, and... See more

Subscription

Customers consistently note ambiguous experiences with subscription. Many reviewers report being charged for... See more

Website

Clients share positive opinions on the website, praising its speed, user-friendliness, and intuitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent Product & Tools I've been using Smallpdf for my small media arts company for 5 years. Their tools are very affordable, user-friendly, time-savers that allow me to adapt and execute document... See more

Rated 5 out of 5 stars

I have been using small PDF for many years now. I appreciate how easy it is to use, and how quickly and professionally the site merges, separates, and converts my files. I love that you can do a free... See more

Rated 5 out of 5 stars

Nothing easier than uploading to, and downloading from, smallpdf. The quality of the compressed result is excellent. I've been using it for years to simplify my life. Thank you for the continuing impr... See more

Company details

  1. Electronics & Technology

Written by the company

Smallpdf - the platform that makes it super easy to convert and edit all your PDF files. Solving all your PDF problems in one place - and yes, free.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My Two Cents

Great service. Generous free service. I would definitely pay if I had the money. The ui is mostly clear and usable, which is very important to me since most other online pdf editors have very bad ui. Also the variety of services is really cool.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent job

Excellent job! It is very friendly to use and helpful comparing to another similar app. If you feel annoying when spending time register to use trial of another similar app, I highly recommend you use Smallpdf. Very convenient, saving your time!

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Unfortunately the company charged me…

Unfortunately the company charged me silently for multiple months even though I canceled my trial. When I reached out to customer support they just repeated to review their terms and conditions.

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Yay! I love it

This site makes compressing Word docs fast and easy. They don't ask for your email address. I recommend using this site!

April 12, 2026
Unprompted review
Rated 1 out of 5 stars

★☆☆☆☆ Poor app

★☆☆☆☆ Poor app, difficult to cancel, no refund
The Smallpdf app was difficult to cancel, and cancelling the subscription did not clearly cancel the app. It also failed to format, spell‑check, or properly convert my document to Word. Despite cancelling, I have not received a refund from their Zurich base. Very poor experience.

March 16, 2026
Unprompted review

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