From the personal notes, to the quality of hay, and with the amazing surprise free gifts. Priceless. Nothing will keep us from continuing to use Small Pet Select for all of our sweet family member's (... See more
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Review summary
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My bunny got fleas fr/ our 2 kittens,& she was suffering- scratching her hair off her ears, etc. Treated the cats and gave the rabbit 2 different flea baths w/ kitten flea shampoo,& after she was dry,... See more
They are always very great with customer service, whether it was solving an issue or needing to cancel an order. The hay is top notch, and it’s priced well given the quality. They also have many diffe... See more
Amazing experience! I ordered a comb for my bunny from here and it works wonders! Before finding this comb, I seriously could not find anything else to get through her fur and remove the excess fur th... See more
Company details
Written by the company
Small Pet Select delivers the freshest hay, as well as food, bedding, snacks, and more for rabbits, guinea pigs, hamsters, and other small animals. We also carry hard-to-find items for dogs and cats!
Contact info
, , , United States
- 8559818080
- customersupport@smallpetselect.com
- smallpetselect.com
4.8
Excellent
824 reviews
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This company invites their customers to review, whether positive or negative
Replied to 59% of negative reviews
Typically replies within 48 hours
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My bunny loves what we got from pet…
My bunny loves what we got from pet select today. Thank you
July 2, 2026
Best service
Everyone already knows the products are excellent, but the service is even better. We received the wrong item, but the response was incredibly fast, giving us the confidence to keep ordering. It’s truly great.
July 8, 2026
Arrived quickly.
Ships quickly and quality is very good. Piggies love it. Even the bunny eats it. He wouldn’t eat hay for years. Now he enjoys it.
July 7, 2026
They are very helpful giving me…
They are very helpful giving me suggested on what I can do so my bunnies will eat the 2nd Timonthy hay.
Mine are not having it
July 8, 2026
My pet loves the good and I love the…
My pet loves the good and I love the personalized experience
July 4, 2026
Please fix autoship.
The autoship feature is ideal to have, but I constantly experience issues with it. For starters, when logged into my account and I want to access autoship, I have to go back and dual authenticate as if I’m logging in all over again. Then, I experience issues with the search feature to swap products. If I’m looking to swap 2nd cut hay for 1st or 3rd cut, I can’t find it at all.
July 8, 2026
Reply from Small Pet Select
Hi Sarah,
Thank you for taking the time to share your feedback. We hear you, and feedback like yours is exactly why we're transitioning to a more user-friendly subscription platform. We know managing your Auto-Ship should be simple, whether you're updating products or making changes to your subscription.
We're excited about the improvements and expect to begin rolling them out over the next month. Please keep an eye on your email for the transition updates.
Thank you again for your honest feedback. Comments like yours help us improve the experience for everyone, and we appreciate you being part of the Small Pet Select family.
Small Pet Select
Great quality of hay,and rabbit…
Great quality of hay,and rabbit treats, Chocolate our bunny loves all products and enrichment we buy and prices are equivalent if not better than local stores but quality is always higher
April 13, 2026
I absolutely love Small Pet Select…
I absolutely love Small Pet Select products & more importantly, my bunnies love it as well! I’ve been ordering from here for years & the delivery is always quick & in good shape. The hay always looks amazing & my bunnies inhale it!
July 8, 2026
Great quality and arrived quickly
The hay, pellets, toys and treats all arrived quickly for my newly adopted guinea pigs. It’s all premium quality and they love everything!
July 2, 2026
Excellent quality hay and super fast delivery
I received my package very quickly. The hay is high quality, fresh, and my piggies absolutely love the variety!
July 4, 2026
the grubs are a home run too:)
Small Pet Select has good products that I have confidence in. Caring for a new set of hens that are a year old now and doing well with the flaked oyster shell, scratch & feed. Thank you sps
July 3, 2026
We are so happy with the quality of the…
We are so happy with the quality of the hay and toys!
May 12, 2026
Quality and Service
The quality of hay is outstanding and your customer service is top-notch!
July 7, 2026
Best in class quality …
I love the quality of the hay and treats that I buy for my two fur babies, monthly.
I highly recommend!
July 3, 2026
I have chickens not fuzzy wuzzy pets
I have chickens not fuzzy wuzzy pets. you don't have much for them.
July 7, 2026
Reply from Small Pet Select
Hi Patricia,
Thanks for taking the time to share your feedback! We got our start with rabbits and guinea pigs, but we've expanded quite a bit over the years to include a growing selection for chickens, including feed & scratch, bedding, oyster shell & grit, and treats like Coop Cookies, Grub Bugs, and our Cluck & Crunch Fruit & Berry Blend. You can explore our full chicken lineup here: https://shop.smallpetselect.com/pages/chicken-products. We also have even more chicken products in the works that will be launching soon.
We're always looking to grow our chicken lineup, so if there's something you'd love to see us carry, we'd be happy to hear your suggestions. Feel free to reach out anytime at customersupport@smallpetselect.com.
Small Pet Select
Love there products and guinea pigs did…
Love there products and guinea pigs did too. The customer service was very quick at getting back to me. Will definitely by more products from them.
July 7, 2026
Appreciation for Small Pet Select
I have always appreciated how responsive your employees are with questions and concerns I have. Thanks for choosing amazing and caring employees!
July 7, 2026
Great Customer Service
The the box of nesting pads I received didn't contain the correct number. When I reached out, the Small Pet Select employee I spoke with offered to send me a new box free of charge. I am more than happy.
June 18, 2026
These guys rock!
Products are great. Customer service is quick and efficient. Shipping updates are consistent and detailed. Good work!!
July 6, 2026
My bun Juneau LOVES the Pea Flakes
My bun Juneau LOVES the Pea Flakes! He hears that bag and he comes hopping right over! First time he is trying the pine cone and Dried Okra. He hasn't touched either one. He does like the country and berry loops though. Shipping was fast and I am very please with my purchase. It would be great if companies gave out a small sample of some of their products. It gets to be quite expensive when your Bun is very picky and have to donate the treats He doesn't like.
I do think that these prices are rather steep but my bun needs those pea flakes, ha ha I bought 4 bags!!!
Thank You Small Pet Select!
Brenda
July 5, 2026
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