The Smart Cave Reviews 3

TrustScore 3.5 out of 5

3.3

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Company details

  1. e-Commerce Service

Written by the company

Welcome to The Smart Cave Limited, your number one source for smart home tech. We're dedicated to providing you the very best smart home products on offer, with an emphasis on customer service and product quality. We hope you enjoy our products as much as we enjoy offering them to you. If you have any questions or comments, please don't hesitate to contact us.


Contact info

3.3

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

You know when it's a scam when the…

You know when it's a scam when the director of the company spams other groups. Screenshot proof is available if required

March 14, 2022
Unprompted review
The Smart Cave logo

Reply from The Smart Cave

Hi Nadim, hope all is well! I'm not entirely sure why us sharing our Giveaway has resulted in your leaving a 1-Star review. We are sharing this giveaway as we want as many people to have a chance of winning as possible! We are definitely not a scam company. I also notice you've left the same response on Facebook. If you would like any further information formation on our company you can always get in touch with us directly at Hello@thesmartcave.co.uk. Thank you and stay safe!

2) Good Morning Nadim, hope all is well! As you may be able to see a winner has been chosen and shipping of the free item has commenced. Hopefully this gives you some relief that we are not a scam company and we are definitely not trying to spam anyone. I do apologise if we posted more than once in your group, as we mentioned before we are just trying to give everyone the opportunity to win. As reviews on trust pilot page should relate to our services or products, we hope that you could amend your review to reflect this. If you require any further information from us please don't hesitate get in contact - hello@thesmartcave.co.uk.

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