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I'm technologically challenged, so when my android player hit the skids, I was totally lost.. It took a day or so of back and forth, but I'm back up and running. These people from 4k rock and roll all day long.
Great service. If any problems just send a email and you get quick response.
Quick response time. There was an issue with the current playlist. Emailed about the problem and less than 24 hours there was a reply. I was able to get back up and running promptly.
The Best customer service I ever had.
11:45 am.- Sent an e-mail inquiring about an issue i have with my service
11:50 am.- Receive a response letting me know they are working on it.
11:55am. - Send me instructions how to fix my issue
12:00 pm.- (Me, been a computer handicapped) Ask help to follow instructions correctly
12:02 pm.- Receive clear and "Fool prove" revise instructions to fix my issue.
12:05pm.- Problem solved !!!!!!!!!!!
You cannot ask for better, more friendly, customer service when you need it.
THANK YOU
Great prompt service and great tv for an even better price!! Thank you. Have been with them for 3 years
Excellent Customer Service!!
The only drawback I have experienced is the TV Guide information doesn't display what is being shown.
Great support and responded immediately no matter what time or day it was.
The support team responded quickly and had my issue resolved the same day.
I had other IPTV services in the past, but once I came onboard with this service the search was over as I have been with you guys for 3 1/2 or 4 years. Recently I had a technical issue and within minutes, someone replied to my email with support that gave me the confidence that everything would be resolved taken a load off of my shoulder. Thank you, team, for a job well done.
Reply from Smart4kpro
thank you so much for your incredible loyalty over the past 4 years! We are truly honored to be your go-to service. We know how stressful technical issues can be, so we're thrilled our team could jump in and resolve things for you so quickly. It’s customers like you who make our work so rewarding. Here’s to many more years of great entertainment!
Fast reliable service, always reliable, servers are never down like some other services. Their tech team usually responds wihlthin 5 to 10 minutes. They are quick to resolve any issues and always strive to ensure customer happiness. If you don't this type of professional customer sevice you're missing out. Wouldn't use any other services!!!!!! They got my trust and my business for life.
This service has been absolutely amazing! There’s rarely any issues whatsoever, but if there ever is, the fast service and prompt response from the technical support team is top notch! I would recommend to any and everyone!
They were very helpful if you had a problem. You could email them and they responded quickly
Was back in service very quickly. Personal response was quick and always timely.
They helped me retrieve my playlist when I lost it due to actions of a third party. I am a idiot, and they helped me recover.
I have been using this service for a long time
even my wife’s uncle has this service
We don’t experience any issues no buffering at all the channels are clear he lives in a different town with a different internet provider and most of all the support services are above and beyond
I recommend using this service with no hesitation THE BEST 👍
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