I have been using SmartAsset for close to 2 years now and will be renewing for another year. This service is not for everyone. SmartAsset was upfront from the beginning about their leads and what they... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
There's so much opportunity in the follow-up. If you are dedicated and follow a systematic approach, SmartAsset has increased lead quality and ease of use over the years to allow me to grow my busines... See more
I've been using Smart Asset for seven years, with no stops in service. While there are times when the well runs dry for a few months, if you build a system and stick to it, it always turns fruitful ag... See more
Very unhappy with the service we have received from Smart Asset. We requested that our targeting area be limited to two cities in Southeastern Nevada in July, yet we still received leads (more than 50... See more
Company replied
Company details
- Financial Planner
- Financial Consultant
- Internet Marketing Service
- Investment Service
- Marketing Agency
- Non-Bank Financial Service
Written by the company
SmartAsset provides consumer-focused financial information and operates SmartAsset AMP, which connects consumers with fiduciary financial advisors. Trustpilot is compensated by SmartAsset Advisors, LLC for review outreach services. Clients may be asked to provide feedback but are not compensated, and reviews reflect the authors’ opinions.
Contact info
122 E 42nd St #4300, 10168, New York, United States
- (646) 389-2511
- info@smartasset.com
- smartasset.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Don't Waste Your Time & Money
Very unhappy with the service we have received from Smart Asset. We requested that our targeting area be limited to two cities in Southeastern Nevada in July, yet we still received leads (more than 50%) from Northern Nevada and parts of Northern Utah, way outside of our service area. They provide little to no help when there are technical issues. To top it all off, the quality of the leads is just terrible.

Reply from SmartAsset
Clickbait. Block it.
Just another clickbait link to steal your information on a advisement on the internet. Anything that wants you to provide survey answer is sus.
The 5 Star Reviews are Employees & Paid for Reviews
3 reasons to stay away: 1) The one national firm that all advisors detest, yes, they sell the leads to that one, and that firm will distribute them to all advisors. I have had leads tell me that they would receive at least 2 calls a day from different people at that firm. Leads were frustrated by the time I was in contact (within 2 days if they answered). 2) They say they vet the leads... No. Sometimes there are bad phone numbers and email addresses, and others say, "I never filled anything out." 3) I had to pay for recycled leads. If someone fills out a form and then fills it out again after 90 days, yes, you get to pay for that lead again. I will never do business with them again.
I have been using SmartAsset for over 3…
I have been using SmartAsset for over 3 years and have grown my AUM by 10M year over year. It does take some time to build a solid pipeline and if you don’t have a good follow up other advisors will beat you. This product is best for tenured advisors that want to grind. Close rate is about 5% so if you don’t get enough leads or quit after a few months you won’t get the results. I was really surprised to see some of these reviews. But then again not too many successful advisors are going to seek a website out to right a stunning review. Only bad advisors that are bad at sales post negative reviews. Blame your process not the product.

Reply from SmartAsset
The service is a waste of time and…
The service is a waste of time and money. They say the referrals are vetted. However they are not. They also do not stand behind their word. They will take your cash and you will get nothing in return.

Reply from SmartAsset
Lead generator scam
Offered information about RMDs, but turned out to be just a lead generator for financial advisors
SmartAsset is a waste of Money!
I have been an Advisor for over 30 years. Many of my clients were passing away and I needed some additional clients to bolster my practice. I had used lead services one or twice before, but SmartAsset looked different. They weren't. After spending over $20k, the leads were terrible and the customer service was non-existent. I didn't close a single lead they provided, and I believe I paid for over 50.
Smartasset is a scam - don't waste your money
As a licensed advisor for over 25 years I found Smart Asset to be a misleading waste of time for investors seeking guidance, and an expensive scam for advisors seeking new client referrals. Smartasset is doing nothing but generating revenue for itself and provides no worthwhile services to either side of the financial service relationship. I do not recommend this company.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







