These folks don't seem to work on feedback. They just take loyal customers for granted. Ordered flowers and each garland is of different length. As usual even after asking multiple times they don't a... See more
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See what reviewers are saying
I recently had a wonderful experience with SmartBazzar that I felt compelled to share. I was in urgent need of idly dosa batter to feed my kids, and even though they didn’t have a driver available for... See more
Customer friendly is the highlight for me. In my recent order I had missed to order something important I needed.After order placed I contacted them on what’s app contact mentioned on the website and... See more
Company replied
Always Fresh!! Nicely packed items. Really SMART bazaar!! You will never disappointed by buying items from here.. A few suggestions, if possible to consider for the Website portal. While ord... See more
Company replied
Company details
Written by the company
Online Asian supermarket with great variety of products from all major brands and fresh fruits and vegetables delivered to your doorstep.
Contact info
71-75 Sheldon Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- 07775270023
- customerservices@smartbazaar.co.uk
- smartbazaar.co.uk
4.3
Excellent
641 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
The delivery is super fast and this…
The delivery is super fast and this online store is reliable.
December 3, 2023
Reply from Smartbazaar Limited
Dear Venkat,
Thanks for your kind review. We are glad to hear that you liked our prompt delivery service.
Best Regards,
Smartbazaar Team
Fresh produce
Fresh produce, well packed in paper and nature friendly carrier bags. Delivered on time. Didn’t order pulses as I found them pricey compared to other markets.
December 1, 2023
Reply from Smartbazaar Limited
Dear Raji,
Thanks for your kind review. We are glad to hear that you liked the quality of our fresh produce and our packaging.
Best Regards,
Smartbazaar Team
Fast and safe delivery as always
Fast and safe delivery as always.
Thanks for the complimentary gifts this time. It means you value your customers. Will continue to shop again soon.
December 1, 2023
Reply from Smartbazaar Limited
Dear Dhanra,
Thanks for your kind review. We are glad to hear that you continue to enjoy our service and we are grateful for your continued support to our business.
Best Regards,
Smartbazaar Team
Reply from Smartbazaar Limited
Dear H R,
Thanks for your kind review. We are glad to hear that you continue to enjoy the quality of our fresh produce and prompt delivery service.
Best Regards,
Smartbazaar Team
Great service
November 19, 2023
Reply from Smartbazaar Limited
Dear Anitha,
Thanks for your kind review. We are glad to hear that you liked our service.
Best Regards,
Smartbazaar Team
Good and prompt service
November 19, 2023
Reply from Smartbazaar Limited
Dear Annathurai,
Thanks for your kind review. We are glad to hear that you liked our service.
Best Regards,
Smartbazaar Team
Reply from Smartbazaar Limited
Dear Mahesh,
Thanks for your kind review. We are glad to hear that you continue to enjoy our service.
Best Regards,
Smartbazaar Team
Fresh fruits and veggies delivered in…
Fresh fruits and veggies delivered in the most protective packaging. Appreciate the timely delivery
November 10, 2023
Reply from Smartbazaar Limited
Dear Liz,
Thanks for your kind review. We are glad to hear that you liked the quality of our fresh produce and thanks for your appreciation of our packaging and prompt deliveries.
Best Regards,
Smartbazaar Team
Good quality food n on time delivery.
November 10, 2023
Reply from Smartbazaar Limited
Dear Jasvinder,
Thanks for your kind review. We are glad to hear that you continued to enjoy our service and we are grateful for your continued support.
Best Regards,
Smartbazaar Team
Let down this time!
The Bombay onions I bought, almost all of them were half rotten. And the Grand Sweets Thokku expiry date was just 15 days from my purchase, and I paid full price for it, that is really not a great experience!
October 30, 2023
Reply from Smartbazaar Limited
Dear Pratz,
Thanks for your kind review. We are sorry to hear that the onions were not in good quality when you received them. Regarding the Grand Sweets item we normally mention the BBE date on the website when its within 1 month and place them on clearance. Looks like this item was missed out. Our sincere apologies for this, we will get this rectified with the fulfilment team and get this issue resolved for you. Please feel free to reach us on customerservices@smartbazaar.co.uk in future within 24 hours of delivery so that we can resolve any issues with the order swiftly.
Best Regards,
Smartbazaar Team
Very bad my torn aashirwad chakki aata…
Very bad my torn aashirwad chakki aata was pack was torn at the spot but was not exchanged. Never expected. Never recommended again
November 2, 2023
Unprompted review
Delivered on time
Delivered on time, fresh fruits and vegetables especially green leafy .
Convenient and good value. Would recommend them to shop online for Asian groceries.
October 29, 2023
Reply from Smartbazaar Limited
Dear Sak,
Thanks for your kind review. We are glad to hear that you liked the quality of our fresh produce and we are grateful for your recommendation.
Best Regards,
Smartbazaar Team
Reply from Smartbazaar Limited
Dear Priya,
Thanks for your kind review. We are glad to hear that you liked the quality of our fresh produce and we are grateful for your continued support.
Best Regards,
Smartbazaar Team
Parcel arrived sooner than expected
Parcel arrived sooner than expected. Postage rates and minimum spend could be more clearly indicated on the site
October 23, 2023
Reply from Smartbazaar Limited
Dear Emma,
Thanks for your kind review. We are glad to hear that you liked our swift delivery through our partner DHL. We have tried to make it clear for the customers during the checkout process about the delivery rates based on the postcodes. We have also provided all these information in our 'Delivery Information' page. However, we will review this and see how best we can present this to our customers. Thank you for your kind feedback.
Best Regards,
Smartbazaar Team
Quality items with on time delivery.
October 15, 2023
Reply from Smartbazaar Limited
Dear Karunakaran,
Thanks for kind review. We are glad to hear that you liked the quality of our products and the swift delivery service.
Best Regards,
Smartbazaar Team
Variety of products with quick…
Variety of products with quick delivery, great customer service. Even better after we ordered the items, they are supportive to have additional items added to the order and delivered
October 20, 2023
Reply from Smartbazaar Limited
Dear Hasim,
Thanks for your kind review. We are glad to hear that you had great shopping experience with us and we are happy that we were able to accommodate your request post ordering.
Best Regards,
Smartbazaar Team
Good products, great prices .
The packing is amazing,with a festival discount of £5 on your order , delivered on time.
October 15, 2023
Reply from Smartbazaar Limited
Dear Somanna,
Thanks for your kind review. We are glad to hear that you liked our swift and quality service.
Best Regards,
Smartbazaar Team
Timely communications and prompt delivery
The order was delivered on time and communication was also great. One of the items was not delivered and there was no mention either on the delivery note nor in person, hence the loss of 1 star. Otherwise a positive experience shopping with SB as always. Look forward to some festive shopping and deals on SB in the months ahead.
October 15, 2023
Reply from Smartbazaar Limited
Dear Vishwas,
Thanks for your kind review and your continued support to our business. Unfortunately we didn't have that item in stock and we have already processed a refund for this via Stripe before your order was dispatched. Your card will be credited within 5 working days. You should have also received an email from Stripe for this refund and the updated invoice with the refunded item would be attached to your dispatch notification email. Unfortunately the delivery drivers would not know what will be missing from the order. Hope this is clear. Please feel free to get in touch with us via customerservices@smartbazaar.co.uk if you have any questions.
Best Regards,
Smartbazaar Team
Fresh Fresh Fresh
Always Fresh!! Nicely packed items. Really SMART bazaar!! You will never disappointed by buying items from here..
A few suggestions, if possible to consider for the Website portal.
While ordering, the Address format - Post code is not accepted with space. I need to give without spaces. I believe it should accept both formats.
It is not required to ask for the Address every time for delivery, instead, there should be an option to save the address to avoid typing them for every order.
It would be good to have the option to hide the out-of-stock items when we navigate page by page for categories.. it would be more productive to add items quickly in the carts.
October 15, 2023
Reply from Smartbazaar Limited
Dear Nagarajan,
Thanks for your kind review and your continued support to our business and the trust you have in our products and services. We are grateful for your suggestions on the improvements on our website. Our team are working on a new website which has all these features included. Hopefully we will have them live before end of this year.
Best Regards,
Smartbazaar Team
Reply from Smartbazaar Limited
Dear Radhika,
Thanks for your kind review. We are glad to hear that you received your order on time and are happy with our service.
Best Regards,
Smartbazaar Team
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