Smartbazaar Limited Reviews 641

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 1 out of 5 stars

These folks don't seem to work on feedback. They just take loyal customers for granted. Ordered flowers and each garland is of different length. As usual even after asking multiple times they don't a... See more

Rated 5 out of 5 stars

I recently had a wonderful experience with SmartBazzar that I felt compelled to share. I was in urgent need of idly dosa batter to feed my kids, and even though they didn’t have a driver available for... See more

Rated 5 out of 5 stars

Customer friendly is the highlight for me. In my recent order I had missed to order something important I needed.After order placed I contacted them on what’s app contact mentioned on the website and... See more

Company replied

Rated 5 out of 5 stars

Always Fresh!! Nicely packed items. Really SMART bazaar!! You will never disappointed by buying items from here.. A few suggestions, if possible to consider for the Website portal. While ord... See more

Company replied

Company details

  1. Indian Grocery Store
  2. Asian Grocery Store
  3. Fruit and Vegetable Store
  4. Grocery Delivery Service

Written by the company

Online Asian supermarket with great variety of products from all major brands and fresh fruits and vegetables delivered to your doorstep.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

641 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Great Quality

Whenever I order the fruits and vegetables it has been fresh and always delivered on time.

July 14, 2023
Smartbazaar Limited logo

Reply from Smartbazaar Limited

Dear Shalini,

Thanks for your kind review. We are glad to hear that you continue to enjoy our service and like the quality of our fresh produce.

Best Regards,
Smartbazaar Team

Rated 1 out of 5 stars
Smartbazaar Limited logo

Reply from Smartbazaar Limited

Dear Arun Kumar,

Thanks for your kind review. We are extremely sorry that this happened twice with your order and our sincere apologies on behalf of our delivery partner DHL. As discussed in our phone call, rest assured we have raised a formal complaint with our account manager at DHL and also with your local Depot manager. They have assured us that they will discuss with the driver involved regarding this issue. Please feel free to reach out to us on customerservices@smartbazaar.co.uk if you have any questions.

Best Regards,
Smartbazaar Team

Rated 1 out of 5 stars

Heavy boxes that can't be handled by…

Heavy boxes that can't be handled by anyone.

July 2, 2023
Smartbazaar Limited logo

Reply from Smartbazaar Limited

Dear Guest,

Thanks for your kind review. As discussed with you we offer a free delivery for each orders for upto 30kg as agreed with DHL. If we need to split the orders to multiple boxes then each additional boxes will be charged by DHL. If the order is more than 30kg we do get in touch with our customers to discuss the options available. We always recommend the customers to split the orders as long as the cart value is more than £40 we deliver them free anyway. Hope this helps. Please feel free to get in touch with us if you have any questions.

Best Regards,
Smartbazaar Team

Rated 5 out of 5 stars

The vegetables were delivered fresh and…

The vegetables were delivered fresh and of excellent quality!

July 9, 2023
Smartbazaar Limited logo

Reply from Smartbazaar Limited

Dear SA,

Thanks for your kind review. We are glad to hear that you liked the quality of our fresh produce.

Best Regards,
Smartbazaar Team

Rated 5 out of 5 stars

Packing and freshness

Packing and freshness of vegetables

July 9, 2023
Smartbazaar Limited logo

Reply from Smartbazaar Limited

Dear Sandhya,

Thanks for your kind review. We are glad to hear that you liked the quality of our fresh produce and the packaging.

Best Regards,
Smartbazaar Team

Rated 5 out of 5 stars

Fresh produce at reasonable price

These guys do best job in getting fresh produce at a reasonable price delivered in a convenient manner. great customer experience and very responsive.

July 4, 2023
Smartbazaar Limited logo

Reply from Smartbazaar Limited

Dear Krishna,

Thanks for your kind review. We are glad to hear that you liked the quality of our fresh produce and the competitive pricing we offer.

Best Regards,
Smartbazaar Team

Rated 4 out of 5 stars

great service and products

excellent packaging, great range of fresh veg and fruits, and prompt delivery.

July 2, 2023
Smartbazaar Limited logo

Reply from Smartbazaar Limited

Dear San,

Thanks for your kind review. We are glad to hear that you liked the quality of our fresh produce. packaging and prompt delivery.

Best Regards,
Smartbazaar Team

Rated 5 out of 5 stars

Excellent service

Excellent service, very good variety of vegetables, prompt delivery. Have already recommended you to my friends.

June 18, 2023
Smartbazaar Limited logo

Reply from Smartbazaar Limited

Dear Neels,

Thank you for your kind review. We are glad to hear that you liked our product ranges and the service. We are also grateful for your recommendations to your friends.

Best Regards,
Smartbazaar Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Delivered before the ETA

July 2, 2023
Smartbazaar Limited logo

Reply from Smartbazaar Limited

Dear Arty,

Thanks for your kind review. We are glad to hear that you liked our prompt delivery.

Best Regards,
Smartbazaar Team

Rated 1 out of 5 stars
Smartbazaar Limited logo

Reply from Smartbazaar Limited

Dear Gowthamreddy,

Thanks for your kind review. We are highly competitive both on our prices of our products and the delivery charges. We have many customers from Guernsey who have used different service providers in the past paying much more than our delivery charges for Guernsey have started using our service not only for the competitive delivery cost but also for the quality of our products.

Best Regards,
Smartbazaar Team

Rated 3 out of 5 stars

Parcel was not brought to our door

Parcel was not brought to our door. Just left out. Products are v fresh and nice. Only delivery not happy

June 25, 2023
Smartbazaar Limited logo

Reply from Smartbazaar Limited

Dear Indira,

Thanks for your kind review. We are glad to hear that you liked the quality of our products. We are sorry to hear that the delivery driver did not bring the parcel to your door, our sincere apologies onbehalf of our delivery partner DHL. Please leave a message in the order notes while placing the order and we will ensure that note is passed on to DHL to bring the order to your order.

Best Regards,
Smartbazaar Team

Rated 5 out of 5 stars

very speedy delivery

I ordered the products on a Tuesday and they were with me Wednesday morning.... Excellent

July 2, 2023
Smartbazaar Limited logo

Reply from Smartbazaar Limited

Dear Customer,

Thanks for your kind review. We are glad to hear that you liked our swift delivery. Thanks to the premium service we have with our delivery partners DHL.

Best Regards,
Smartbazaar Team

Rated 5 out of 5 stars

Absolutely fantastic offerings and…

Absolutely fantastic offerings and delivery.

June 30, 2023
Smartbazaar Limited logo

Reply from Smartbazaar Limited

Dear Satheesh Kumar,

Thanks for your kind review. We are glad to hear that you liked our product ranges and the prompt delivery.

Best Regards,
Smartbazaar Team

Rated 5 out of 5 stars

Excellent service

June 30, 2023
Smartbazaar Limited logo

Reply from Smartbazaar Limited

Dear Rosadah,

Thanks for your kind review. We are glad to hear that you liked our service.

Best Regards,
Smartbazaar Team

Rated 5 out of 5 stars
Smartbazaar Limited logo

Reply from Smartbazaar Limited

Dear Bhuvana,

Thanks for your kind review. We are glad to hear that you liked our fresh produce and the delicious mangoes. We are grateful for your continued support to our business.

Best Regards,
Smartbazaar Team

Rated 5 out of 5 stars

Good products

June 18, 2023
Smartbazaar Limited logo

Reply from Smartbazaar Limited

Dear Sherin,

Thanks for your kind review. We are glad to hear that you liked our product ranges.

Best Regards,
Smartbazaar Team

Rated 5 out of 5 stars

Excellent

Great fast service

June 15, 2023
Smartbazaar Limited logo

Reply from Smartbazaar Limited

Dear Sree,

Thanks for your kind review. We are glad to hear that you liked our swift delivery.

Best Regards,
Smartbazaar Team

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