SmartBuyGlasses Reviews 

3,253
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 342 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection and excellent quality of the products received. Many highlight the incredibly fast shipping and efficient delivery service, often noting how quickly their orders arrive. The overall service is frequently described as professional and reliable, with an easy ordering process and good communication throughout. However, some customers noted occasional delivery issues, with orders sometimes taking longer than anticipated. A few other people also felt that delivery expectations were not always met, citing discrepancies between advertised and actual shipping durations or services.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality, fit, and appearance of their... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the quality... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction and recommending the... See more

Order

Reviewers mention positive feedback about their order experience, with many expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SmartBuyGlasses have an amazing selection of glasses. You can literally any name brand in the website. Navigating the website is very user friendly and the fact that one can "fit" the glasses is gre... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Absolutely incredible service! I had such a fantastic experience with SmartBuySunglasses. The service was friendly, efficient, and the pricing was excellent. I bought these sunglasse... See more

Rated 5 out of 5 stars

I paid around half of what I was quoted locally. The order process was easy and helped me ensure a good fit - especially the try on feature. My specs arrived in only a few days and the lenses are spot... See more

Rated 5 out of 5 stars

Was very easy to navigate the app and choose on smartfit plus the speed in which it arrived in South Africa, however the courier kept it for almost a week knowing there’s no duties payable on glasses... See more


Company details

  1. Glasses Store
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Fashion Accessories Store
  5. Optician
  6. Sunglasses Store

Information provided by various external sources

Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.

SmartBuyGlasses South Africa Details

Written by the company

180 Designer Brands For Less
At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
100-Days Returns
If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
24-Month Warranty
Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
Buy One, Give One Charity
When you buy a pair of glasses from us, we give a pair of glasses to someone in need.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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4.8

All reviews

(3,253)

338 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Chipping Calvin Klein

I bought Calvin Klein frame, after a month or two the rose gold coating was chipping, I wrote a review here within days they contacted me and asked for pictures I sent they than advised me the damage was covered under their warranty so they sent me a second pair 😃😃 I give them a thumbs up they know what they are doing I hope this one behaves better and doesn’t chip.

May 17, 2026
Rated 5 out of 5 stars

Delivery time was good

Delivery time was good, quality is great and above all price is fair. It’s 2/3’s cheaper than what was offered in my country for the same - and the quality is just as good.

May 17, 2026
Rated 5 out of 5 stars

5 star communication

The communication from when the order was placed, to the specific information required for the glasses has been top class.
I highly recommend the service.

May 12, 2026
Rated 5 out of 5 stars

Great Experience

Its been awesome dealing with SmartBuyGlasses - great website, kept informed throughout and got my new pair of glasses in record time - even though I am in South Africa. Will recommend them to all!

May 7, 2026
Rated 5 out of 5 stars

10/10

I couldnt be more satisfied with my shopping. It was literally so easy and quick and my glasses look amazing!
Quality is incredible!

May 6, 2026
Rated 5 out of 5 stars

I needed a replica of my current frames…

I needed a replica of my current frames asap, found the exact make and model.

Love the "try it on" feature. The site allows measuring PD as well as face shape and provides proper dimensions of frames. I will definitely buy frames here again.

The frames arrived within 4 working days, no customs duty/VAT paid (price is all inclusive).

April 30, 2026
Unprompted review
Rated 4 out of 5 stars

South African Order

Selection and payment where excellent. So was delivery, for the most part. There was a time where my shipment got stuck somewhere and communication could have been better.

May 4, 2026

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