I ordered my glasses whilst working in Saudi Arabia the Hong Kong customer service team stayed in almost daily contact with me until my glasses were delivered to customer service at my hotel in Hong... See more
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Company details
- Glasses Store
- Contact Lenses Supplier
- Eye Care Center
- Fashion Accessories Store
- Optician
- Sunglasses Store
Information provided by various external sources
自2006年起,SmartBuyGlasses已經成為網上售賣眼鏡的市場領導者。隨著提供多元化的設計師眼鏡,太陽眼鏡及隱形眼鏡選擇,SmartBuyGlasses 已經向成千上萬個滿意我們的客戶寄付眼鏡。
SmartBuyGlasses Hong Kong Details
Written by the company

- 180個眼鏡品牌
- 在SmartBuyGlasses我們擁有最多的在線設計師眼鏡,提供超過80,000種產品和180個品牌。
- 100日內退貨
- 如果你對你的眼鏡感到不滿意,我們樂意為你提供100日內退換貨政策。由你接收訂單日開始計算
- 24個月保養
- 我們獨有的24個月保養包括了所有太陽鏡和眼鏡在製造商生產時出現的缺陷。至於隱形眼鏡,我們有3個月的保養期。
- 買一副,捐一副
- 你的購買對一個人的生活產生了令人難以置信的改變!當你從我們網站購買一副眼鏡時,我們會向需要幫助的人們贈送一副眼鏡。
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As a loyal customer from China
As a loyal customer from China, this shopping trip was very enjoyable. The glasses I bought were not only of perfect quality, but also very affordable and competitive in price. We will be back soon. I hope to offer more discounts to our loyal customers.
Good follow-up of my prescription details
I was not sure if my prescription was uploaded well and if the opticien used the correct version. The email communication and follow-up ensured that all was done accordingly, with thanks!
Great and seamless experience
Great and seamless experience
Smartbuyglasses is very good, prices are reasonable with a broad array of glasses options. The customer service is also very friendly and responsive. I got what I wanted and it was delivered to me very quickly. One inevitable missing piece though is the glasses fitting...I wish there could be a way to do this through a virtual experience.
Excellent
Excellent! Very happy with my purchase. Glasses are excellent and the entire ordering and shipping processes were stellar. Thank you! A+++
again perfect glasses!
Really nice experience
It was an amazing experience for me to get my dream optical here.the support team are reallllly responsible,salute to them
Very Good,Thanks
quick delivery
quick delivery. the price is cheaper than outside. i checked that it's an authorized RB online store.
yet, the shop has sent >125 email to me in 2 days to ask for a comment and review. this is really frustrating...
Good shopping experience
Gd… quick delivery and quick response…
Gd… quick delivery and quick response in the feedback
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