Really appreciate the care that goes in to my appointments. Have had significant issues with my teeth due to a long term health condition and the service has been fantastic from my dentist Gita. Each... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Really appreciate the care that goes in to my appointments. Have had significant issues with my teeth due to a long term health condition and the service has been fantastic from my dentist Gita. Each... See more
Company replied
Would recommend George a fabulous dentist and the receptionist Tracy is such a credit to your company she makes you at ease and is very polite which makes you relaxed x Defo recommend Longridge smart... See more
Company replied
I appreciate that I receive a reminder re my appointment. On my last visit on 2 May I was attended to promptly. The dentist and dental assistant were courteous and helpful. The dentist understood... See more
Company replied
Needed some emergency treatment which was done quickly and efficiently. Not been to the dentist in years but was quickly put at ease and will be returning on a regular basis.
Company replied
At Smart Dental Care, we believe everyone deserves to feel confident in their smile. As a trusted local practice serving both NHS and private patients, we take pride in offering high-quality, affordable dental care to the communities we serve. What sets us apart? It’s the people. Our friendly, welcoming teams make every visit feel easy, while our experienced clinicians deliver outstanding care you can trust. Whether it’s a routine check-up or advanced treatment, you're in safe, skilled hands. With locations across the North West of England, Northern Ireland and Dublin and over 250,000 patients cared for, Smart Dental Care is proud to combine the personal touch of a community practice with the standards of a nationwide provider. We’re here for every smile – inclusive, compassionate, and committed to helping you look and feel your best.
Written by the company

Dental Essentials

55-57 High Street, BT21 0AQ, Donaghadee, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My mum had a disappointing standard of care today unlike her previous good experience with dentist Ruth who explained each stage and was very thorough.
Today's dentist hardly waiting for the anaesthetic to work and then water was dripping from her mouth through the procedure (without the bib she would have been soaked). Finally, there was no explanation of costs until £80 bill was presented for the 20 minute appointment. It felt rushed.
Really appreciate the care that goes in to my appointments. Have had significant issues with my teeth due to a long term health condition and the service has been fantastic from my dentist Gita. Each exam she thoroughly checks my teeth but also my jaw tension and has given fantastic advice that has really worked. My daughter also has a tooth condition and the service provided to her has been outstanding. She loves going to the dentist and they have an incredible child led approach, explaining everything directly to her as well as me. All the staff from the receptionists to the dental nurses are friendly, helpful and considerate.

Reply from Smart Dental Care - Donaghadee Dental Centre
Well organised from receptionist, to dental nurse, to dentist. Compassionate, caring and professional.

Reply from Smart Dental Care - Donaghadee Dental Centre
I appreciate that I receive a reminder re my appointment. On my last visit on 2 May I was attended to promptly. The dentist and dental assistant were courteous and helpful. The dentist understood my fear of pain and she suggested appropriate treatment. I was satisfied with my treatment and the staff were pleasant & helpful.

Reply from Smart Dental Care - Donaghadee Dental Centre
I always feel at ease at every visit, due to the friendly atmosphere created by both dentist and dental assistant.

Reply from Smart Dental Care - Donaghadee Dental Centre
The dentist found a burn mark on my gum and was able to take a photo of it and show it to me.

Reply from Smart Dental Care - Donaghadee Dental Centre
I was booked for a routine examination. He simply looked at my teeth and said if there were fillings or not. No examination of my gums. Less than 10 minutes for £36.

Reply from Smart Dental Care - Donaghadee Dental Centre
Excellent patient care from Geetha and team in a relaxed and friendly environment. Treatments are well explained to put my mind at rest. Thank you.

Reply from Smart Dental Care - Donaghadee Dental Centre
Very good service and. Best advice. Difficult to keepaying PRICE INCREASES. In DONAGHADEE

Reply from Smart Dental Care - Donaghadee Dental Centre
Victoria is a good dentist who explains everything carefully.

Reply from Smart Dental Care - Donaghadee Dental Centre
Only joined in November this year and I can't recommend at all. Done work without explaining how much they would charge. Filled in a tooth that is still to be removed but the dentist didn't feel comfortable to do it. I have been waiting for the practice manager in Donaghadee to phone me for 3 weeks n9w.

Reply from Smart Dental Care - Donaghadee Dental Centre
Victoria and her team at Smart Dental Donaghadee are exceptionally good. I’m quite nervous but they were very friendly and calming.

Reply from Smart Dental Care - Donaghadee Dental Centre
Needed some emergency treatment which was done quickly and efficiently. Not been to the dentist in years but was quickly put at ease and will be returning on a regular basis.

Reply from Smart Dental Care - Donaghadee Dental Centre

Reply from Smart Dental Care - Donaghadee Dental Centre
I was very impressed with Grainne who did an extraction for me. She put me at ease and completed the task in a very efficient manner.

Reply from Smart Dental Care - Donaghadee Dental Centre
Would recommend George a fabulous dentist and the receptionist Tracy is such a credit to your company she makes you at ease and is very polite which makes you relaxed x
Defo recommend Longridge smart dental care

Reply from Smart Dental Care - Donaghadee Dental Centre
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.