Dentist was friendly and knowledgeable. Didn’t offer scale and polish though. Was waiting in the waiting room past appointment time, as always, despite being asked to come early. Someone walke... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Been with Eden for a couple of years and I've had no problems. Last year I was referred for a tooth extraction and Eden removed my tooth within a fortnight! Only cost me Band 1 treatment fee. I... See more
Company replied
Easy location to find. Modern bright building. Polite welcoming staff. Dental practicionars ask about your own views on your current dental health and take note and act upon any points you raise with... See more
Company replied
Received a reminder of the appointment, pleasant reception and waited only 5 after the allocated time to see the dentist. Dentist excellent!! Paid and then it was suggested a 9 month appointment, how... See more
Company replied
Company details
Written by the company
At Smart Dental Care, we believe everyone deserves to feel confident in their smile. As a trusted local practice serving both NHS and private patients, we take pride in offering high-quality, affordable dental care to the communities we serve. What sets us apart? It’s the people. Our friendly, welcoming teams make every visit feel easy, while our experienced clinicians deliver outstanding care you can trust. Whether it’s a routine check-up or advanced treatment, you're in safe, skilled hands. With locations across the North West of England, Northern Ireland and Dublin and over 250,000 patients cared for, Smart Dental Care is proud to combine the personal touch of a community practice with the standards of a nationwide provider. We’re here for every smile – inclusive, compassionate, and committed to helping you look and feel your best.
Everyone Deserves to Smile
Written by the company
- We’re Here to Make It Happen
- At Smart Dental Care, we believe exceptional dentistry should be accessible to everyone. Our focus is on delivering high-quality care in a supportive, professional environment where patients feel valued and confident in their treatment. Affordable & Accessible Dentistry We provide high-quality dental care that remains within reach, offering flexible options designed to suit different budgets and clinical needs—without compromising standards. We Care for People, Not Just Teeth Our priority is how you feel. Every patient is listened to, respected, and supported, ensuring you leave feeling confident, informed, and genuinely cared for. Compassionate, Personalised Care No two smiles are the same. Our approach is tailored, empathetic, and trust-led, with a strong focus on reducing anxiety and delivering care that feels personal. Complete Range of Dental Treatments From routine check-ups to advanced procedures, including dental implants, smile makeovers, gum treatments, sedation dentistry, and orthodontic aligners—we provide comprehensive care under one roof.
Looking for Affordable, Accessible Dental Care
Dental Essentials
Thousands are stuck on never-ending lists, watching their dental health decline while private care feels out of reach and unaffordable.
We designed our Essentials Dentistry to help provide access to 1000’s of patients who cannot access NHS dentist, need convenient appointments but don’t want to pay private prices.
Book your appointment online 24/7 – early mornings, late evenings or weekend appointments.
No Gimmicks, No Hidden fees, No More Delays – Just great care you need, when you need it.
Contact info
128 Accrington Road, BB1 2AE, Blackburn, United Kingdom
- 01254 52165
£25 Check Up
3.9
Great
27 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
AM not satisafy
AM not satisafy, i pay 28 ponds , but MY root pain still Therefore, And the that fill its not cover properly
April 7, 2026
Reply from Smart Dental Care - Eden Dental Studio
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.
If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.
All good so far
Been with Eden for a couple of years and I've had no problems. Last year I was referred for a tooth extraction and Eden removed my tooth within a fortnight!
Only cost me Band 1 treatment fee.
I have visited today and had a all clear on a check up, so all happy.
April 9, 2026
Reply from Smart Dental Care - Eden Dental Studio
Thank you for your lovely feedback! 😊 We’re so pleased to hear you’ve had such a positive experience with the team at Eden over the past couple of years. It’s great to know your treatment and referral were handled quickly and smoothly, and even better that your recent check-up was all clear!
Best Wishes
Smart Dental Care Team
Great service
Received a reminder of the appointment, pleasant reception and waited only 5 after the allocated time to see the dentist. Dentist excellent!!
Paid and then it was suggested a 9 month appointment, however, I wanted 6 months and this was arranged.
March 27, 2026
Reply from Smart Dental Care - Eden Dental Studio
Thank you for your detailed feedback. We’re pleased to hear that you found the reminder helpful, had a positive experience at reception, and were seen promptly. It’s great to know you were happy with your dentist as well.
We’re also glad the team could accommodate your preferred recall interval and arrange a 6-month appointment for you.
Best Wishes
Smart Dental Care Team
Never on time for appointments
Dentist was friendly and knowledgeable.
Didn’t offer scale and polish though.
Was waiting in the waiting room past appointment time, as always, despite being asked to come early.
Someone walked in and was seen immediately when we had been there for 15 minutes
March 19, 2026
Reply from Smart Dental Care - Eden Dental Studio
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.
If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.
Kind caring staff put me at ease
Kind caring staff put me at ease. The tooth extraction was pain free and removed with calm.
January 12, 2026
Reply from Smart Dental Care - Eden Dental Studio
Thank you for your kind feedback. We’re pleased to hear that our caring team helped put you at ease and that your extraction was carried out calmly and pain free. Your comfort is always our priority.
Best Wishes
Smart Dental Care Team 😊
Not long to wait to be seen and all the…
Not long to wait to be seen and all the staff are lovely and charming.
March 5, 2026
Reply from Smart Dental Care - Eden Dental Studio
Thank you for your kind feedback. We’re delighted to hear that you were seen promptly and that you found our team lovely and welcoming.
Best Wishes
Smart Dental Care Team
Wisdom tooth
Got my wisdom tooth taken out got a stitch put it and it ended up get infected because the stitch was too tight worst experience ever getting it removed ended up getting a dry socket so painful
February 16, 2026
Reply from Smart Dental Care - Eden Dental Studio
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.
If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.
Wrote a review concerning my dental…
Wrote a review concerning my dental treatment yesterday,however I had not looked in my mouth.
I specifically asked the dentist if the filling was white,he replied yes.
The filling is Not white,now I am very unhappy☹️
February 20, 2026
Unprompted review
Reply from Smart Dental Care - Eden Dental Studio
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.
If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.
Reply from Smart Dental Care - Eden Dental Studio
Thank you for your lovely feedback 👍
We’re so pleased to hear that you experienced great customer service and had an overall good experience with us. Providing a positive and welcoming environment for our patients is always our priority.
We truly appreciate you taking the time to share your experience and look forward to seeing you again soon.
Great customer service 👍
First class!!
The dentist was informative, proactive, highly communicative, interested, gentle, friendly and everything one could want a dentist to be. I never worry about visiting the dentist anymore. When I walked into the surgery reception I was met with smiles at the desk and smiles again from the dentist and nurse in the consulting room. Thank you.
February 5, 2026
Reply from Smart Dental Care - Eden Dental Studio
Thank you for your fantastic feedback.
We’re absolutely delighted to hear that you had such a positive experience. It’s wonderful to know that the dentist’s informative, proactive and gentle approach has helped you feel completely at ease — especially to the point where you no longer worry about visiting.
We’re also pleased that you were welcomed with smiles from reception through to the clinical team. Creating a friendly, reassuring environment from start to finish is very important to us.
Thank you again for your kind words — they truly mean a great deal to the whole team. We look forward to seeing you again soon.
Great all round experience thorough when checking your…
Always so thorough when checking your teeth & gums. Very gentle even when having a de scale of my teeth!!..
February 18, 2026
Reply from Smart Dental Care - Eden Dental Studio
Thank you for your lovely feedback!
We’re so pleased to hear you find our examinations thorough and your treatment gentle, even during a de-scale. Your comfort is always a top priority for us.
Best Wishes
Smart Dental Care Team
They never make me feel stupid for my…
They never make me feel stupid for my fear of being in the dentist chair even though I know they won’t hurt like a previous dentist did (not from this practice)
January 12, 2026
Reply from Smart Dental Care - Eden Dental Studio
Thank you for sharing this with us. We’re really glad our team helps you feel understood and at ease, and that we can support you with your dental visits in a way that feels safe and reassuring.
Best Wishes
Smart Dental Care Team
Reply from Smart Dental Care - Eden Dental Studio
Thank you for your kind words. We’re pleased to hear you found our team friendly and experienced.
Best Wishes
Smart Dental Care Team
A positive experience every time.
Easy location to find. Modern bright building. Polite welcoming staff. Dental practicionars ask about your own views on your current dental health and take note and act upon any points you raise with them. A good overall experience of every appointment I've had.
January 14, 2026
Reply from Smart Dental Care - Eden Dental Studio
Thank you so much for your lovely feedback. We’re really pleased to hear you find us easy to locate and that our team makes you feel welcome and listened to. It’s great to know you’ve had a positive experience at every appointment
Best Wishes
Smart Dental Care Team
By ensuring patients do not come back after having failed attempts at fillings!
By ensuring patients donot
January 12, 2026
Reply from Smart Dental Care - Eden Dental Studio
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.
If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.
Perfect service
The dentist did my fillings really well, i asked him yo try without anaesthesia and he did, no discomfort or pain, i was really surprised
January 1, 2026
Reply from Smart Dental Care - Eden Dental Studio
Thank you for sharing your feedback! We’re delighted to hear that your fillings were carried out so smoothly and that the dentist was able to accommodate your request to proceed without anaesthesia, all while keeping you comfortable and pain-free. It’s great to know the experience exceeded your expectations.
Best Wishes
Smart Dental Care Team
Pricing not clear and transparent
Pricing not clear and transparent. Told me to come in for a deep clean on band 2 NHS. After 10mins job was done and told to come in again for a 30min deep clean at same charge. Why not do the 30min deep clean the first time instead of 2 sessions both chargeable.
December 11, 2025
Reply from Smart Dental Care - Eden Dental Studio
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.
If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.
Reply from Smart Dental Care - Eden Dental Studio
Thank you for your kind feedback! We’re pleased to hear you found our team polite, punctual, efficient, and kind. We really appreciate you sharing this.
Best Wishes
Smart Dental Care Team
Friendly warm welcoming staff ,very…
Friendly warm welcoming staff ,very nervous patient put at ease and great with the kids. Lovely clean warm environment, staff go above and beyond to make you feel comfortable, very happy with service o
December 9, 2025
Reply from Smart Dental Care - Eden Dental Studio
Thank you for such a lovely review. We’re really pleased to hear our team helped you feel at ease, especially as a nervous patient, and that the kids were well looked after too. It’s great to know you found the practice warm, clean and welcoming, and that the staff went the extra mile to make you comfortable. We’re delighted you’re happy with the service.
Best Wishes
Smart Dental Care Team
Not happy about having to pay for denture made right
Check up was fine not happy about having to pay for my denture to be made right as it’s hurting my pallet.
November 13, 2025
Reply from Smart Dental Care - Eden Dental Studio
Thank you for sharing your feedback. We’re glad to hear your check-up went well, though we’re sorry to learn your denture has been causing discomfort. That’s certainly not the experience we want for you.
We’d really like to look into this further and help get it sorted.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.