Great service in Lisburn Smart Dental. Dr Rowan was very helpful and supportive. Dr Mahesh was outstanding, listened to my mother and was very gentle. Whole family is now registered with clinic.
Company replied

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Great service in Lisburn Smart Dental. Dr Rowan was very helpful and supportive. Dr Mahesh was outstanding, listened to my mother and was very gentle. Whole family is now registered with clinic.
Company replied
Very pleased from m start too finish. Made very welcome and just lovely girls that dealt with me during my visit. Would recommend too anyone too register with yourselves. Thanx again and look forward... See more
Company replied
The dentist and assistant made me feel at ease for my filling and cleaning procedures. The only down side was when I arrived for my appointment the receptionist said I needed to pay for my previous ch... See more
Company replied
The young lady I spoke to today, was lovely. I was calling to cancel my cleaning appointment, my request was handled promptly and professionally. Im very happy with the outcome. Thank you
Company replied
At Smart Dental Care, we believe everyone deserves to feel confident in their smile. As a trusted local practice serving both NHS and private patients, we take pride in offering high-quality, affordable dental care to the communities we serve. What sets us apart? It’s the people. Our friendly, welcoming teams make every visit feel easy, while our experienced clinicians deliver outstanding care you can trust. Whether it’s a routine check-up or advanced treatment, you're in safe, skilled hands. With locations across the North West of England, Northern Ireland and Dublin and over 250,000 patients cared for, Smart Dental Care is proud to combine the personal touch of a community practice with the standards of a nationwide provider. We’re here for every smile – inclusive, compassionate, and committed to helping you look and feel your best.
Written by the company

Dental Essentials

46 Longstone Street, BT28 1TR, Lisburn, United Kingdom

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I have been to this dental care multiple times,,,fantastic experience,,,,

Reply from Smart Dental Care - Lisburn Dental Centre
Staff are the most rudest and unprofessional practice I have ever dealt with. I was told twice I was no longer registered with them to then be told this was false by the area manager. I have been told to “piss off” by the receptionist and called “crazy”. After emailing the area manager again for the same staff member, I was told that to “not return to this practice” as I recorded the abuse I received from the receptionist. My teeth have never been worse, told the pain would disappear with filings and then with a night guard which is not the case. This has now left me with no option for myself or my daughter for an NHS dentist. We’re always told to respect staff, when is it time that staff actually respect patients

Reply from Smart Dental Care - Lisburn Dental Centre
The dentist and assistant made me feel at ease for my filling and cleaning procedures. The only down side was when I arrived for my appointment the receptionist said I needed to pay for my previous checkup the week before. It was a good job I had my receipt for the payment to prove I had paid.

Reply from Smart Dental Care - Lisburn Dental Centre
Great service and the staff were very helpful 👍

Reply from Smart Dental Care - Lisburn Dental Centre
Great service in Lisburn Smart Dental. Dr Rowan was very helpful and supportive. Dr Mahesh was outstanding, listened to my mother and was very gentle. Whole family is now registered with clinic.

Reply from Smart Dental Care - Lisburn Dental Centre
I have no criticism at all. Everyone is very friendly, helpful, professional and most important, put me at my ease.

Reply from Smart Dental Care - Lisburn Dental Centre

Reply from Smart Dental Care - Lisburn Dental Centre
Very pleased from m start too finish. Made very welcome and just lovely girls that dealt with me during my visit. Would recommend too anyone too register with yourselves. Thanx again and look forward too seeing you again soon

Reply from Smart Dental Care - Lisburn Dental Centre

Reply from Smart Dental Care - Lisburn Dental Centre
The young lady I spoke to today, was lovely.
I was calling to cancel my cleaning appointment, my request was handled promptly and professionally.
Im very happy with the outcome.
Thank you

Reply from Smart Dental Care - Lisburn Dental Centre
Had an appointment to assess and repair tooth as filling had came out. Told I would need 2 hygienist cleans at £70 and X-rays. Hygienist clean was awful. Water being, what I can only describe, as being pumped into my mouth at a high rate, suction not happening which caused me to choke. Water everywhere and told not to sit up…I was choking! Finally dentist let me sit up and try to catch my breath. Told full clean wasn’t done due to excess bleeding…no blood at all. Told I needed 2 X-rays which I said I would do the next time but was told they had to be done then and there. X-rays that weren’t required at all as tooth needing filled could be clearly seen and no other issues with my teeth at all. No filling done, in more pain. Needed another 2 visits before they could do the filling they said. Went back 2 months later in the hope they would help as pain increased, because I was registered with them & the phone calls 5-7 times a week offering me an appointment with no £10 deposit required became a bit much. another mistake. More X-rays taken, told i needed at least 4 weekly appointments for hygienist cleans and treatment before they could do the filling. Absolute madness. More fool me for going the second time. Temporary filler done a better job. Another dentist explained what I needed done and couldn’t believe what they had done to me and tried to charge me for. Waste of time and money. Cowboys.

Reply from Smart Dental Care - Lisburn Dental Centre
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