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Smart Dental Care - Lisburn Dental Centre Reviews 

11
TrustScore 4 out of 5

3.9

46 Longstone Street, BT28 1TR Lisburn, GB


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Rated 5 out of 5 stars

Great service in Lisburn Smart Dental. Dr Rowan was very helpful and supportive. Dr Mahesh was outstanding, listened to my mother and was very gentle. Whole family is now registered with clinic.

Company replied

Rated 5 out of 5 stars

Very pleased from m start too finish. Made very welcome and just lovely girls that dealt with me during my visit. Would recommend too anyone too register with yourselves. Thanx again and look forward... See more

Company replied

Rated 4 out of 5 stars

The dentist and assistant made me feel at ease for my filling and cleaning procedures. The only down side was when I arrived for my appointment the receptionist said I needed to pay for my previous ch... See more

Company replied

Rated 5 out of 5 stars

The young lady I spoke to today, was lovely. I was calling to cancel my cleaning appointment, my request was handled promptly and professionally. Im very happy with the outcome. Thank you

Company replied


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Implants Periodontist
  4. Periodontist

Written by the company

At Smart Dental Care, we believe everyone deserves to feel confident in their smile. As a trusted local practice serving both NHS and private patients, we take pride in offering high-quality, affordable dental care to the communities we serve. What sets us apart? It’s the people. Our friendly, welcoming teams make every visit feel easy, while our experienced clinicians deliver outstanding care you can trust. Whether it’s a routine check-up or advanced treatment, you're in safe, skilled hands. With locations across the North West of England, Northern Ireland and Dublin and over 250,000 patients cared for, Smart Dental Care is proud to combine the personal touch of a community practice with the standards of a nationwide provider. We’re here for every smile – inclusive, compassionate, and committed to helping you look and feel your best.

Everyone Deserves to Smile

Written by the company

We’re Here to Make It Happen
At Smart Dental Care, we believe exceptional dentistry should be accessible to everyone. Our focus is on delivering high-quality care in a supportive, professional environment where patients feel valued and confident in their treatment. Affordable & Accessible Dentistry We provide high-quality dental care that remains within reach, offering flexible options designed to suit different budgets and clinical needs—without compromising standards. We Care for People, Not Just Teeth Our priority is how you feel. Every patient is listened to, respected, and supported, ensuring you leave feeling confident, informed, and genuinely cared for. Compassionate, Personalised Care No two smiles are the same. Our approach is tailored, empathetic, and trust-led, with a strong focus on reducing anxiety and delivering care that feels personal. Complete Range of Dental Treatments From routine check-ups to advanced procedures, including dental implants, smile makeovers, gum treatments, sedation dentistry, and orthodontic aligners—we provide comprehensive care under one roof.

Looking for Affordable, Accessible Dental Care

Dental Essentials

Dental Essentials
Thousands are stuck on never-ending lists, watching their dental health decline while private care feels out of reach and unaffordable. We designed our Essentials Dentistry to help provide access to 1000’s of patients who cannot access NHS dentist, need convenient appointments but don’t want to pay private prices. Book your appointment online 24/7 – early mornings, late evenings or weekend appointments. No Gimmicks, No Hidden fees, No More Delays – Just great care you need, when you need it.

Contact info

  • 46 Longstone Street, BT28 1TR, Lisburn, United Kingdom

  • 0289 2634444
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3.9

Great

TrustScore 4 out of 5

11 reviews

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Replied to 98% of negative reviews

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3.9

All reviews

(11)

1,637 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been to this dental care…

I have been to this dental care multiple times,,,fantastic experience,,,,

April 8, 2026
Unprompted review
Smart Dental Care - Lisburn Dental Centre logo

Reply from Smart Dental Care - Lisburn Dental Centre

Thank you for your lovely feedback and for continuing to choose our practice. We’re delighted to hear that you’ve had fantastic experiences with us on your visits. Your continued trust and support mean a great deal to our team.

Best Wishes
Smart Dental Care Team

Rated 1 out of 5 stars

Staff are the most and most…

Staff are the most rudest and unprofessional practice I have ever dealt with. I was told twice I was no longer registered with them to then be told this was false by the area manager. I have been told to “piss off” by the receptionist and called “crazy”. After emailing the area manager again for the same staff member, I was told that to “not return to this practice” as I recorded the abuse I received from the receptionist. My teeth have never been worse, told the pain would disappear with filings and then with a night guard which is not the case. This has now left me with no option for myself or my daughter for an NHS dentist. We’re always told to respect staff, when is it time that staff actually respect patients

May 21, 2026
Unprompted review
Smart Dental Care - Lisburn Dental Centre logo

Reply from Smart Dental Care - Lisburn Dental Centre

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.

Rated 4 out of 5 stars

The dentist and assistant very good

The dentist and assistant made me feel at ease for my filling and cleaning procedures. The only down side was when I arrived for my appointment the receptionist said I needed to pay for my previous checkup the week before. It was a good job I had my receipt for the payment to prove I had paid.

April 23, 2026
Smart Dental Care - Lisburn Dental Centre logo

Reply from Smart Dental Care - Lisburn Dental Centre

Thank you for your feedback. We’re really pleased to hear that the dentist and assistant made you feel at ease during your treatment.

We’re sorry for the confusion regarding the payment at reception. That’s certainly not the experience we aim to provide, and we appreciate you bringing it to our attention so it can be looked into.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Great service and the staff were very…

Great service and the staff were very helpful 👍

March 26, 2026
Smart Dental Care - Lisburn Dental Centre logo

Reply from Smart Dental Care - Lisburn Dental Centre

Thank you for your kind words. We’re delighted to hear you received great service and found our team helpful.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Great service in Lisburn Smart Dental

Great service in Lisburn Smart Dental. Dr Rowan was very helpful and supportive. Dr Mahesh was outstanding, listened to my mother and was very gentle. Whole family is now registered with clinic.

March 26, 2026
Smart Dental Care - Lisburn Dental Centre logo

Reply from Smart Dental Care - Lisburn Dental Centre

Thank you for your wonderful feedback. We’re delighted to hear that Dr Rowan and Dr Mahesh provided such helpful, supportive, and gentle care, especially for your mother.

It’s lovely to know your whole family has now registered with the clinic—we truly appreciate your trust in us.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

I have no criticism at all

I have no criticism at all. Everyone is very friendly, helpful, professional and most important, put me at my ease.

March 26, 2026
Smart Dental Care - Lisburn Dental Centre logo

Reply from Smart Dental Care - Lisburn Dental Centre

Thank you for your wonderful feedback. We’re delighted to hear that you felt at ease and found the team friendly, helpful, and professional—this is exactly the experience we aim to provide.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

A smooth pain free experience with no…

A smooth pain free experience with no anxiety.

March 26, 2026
Smart Dental Care - Lisburn Dental Centre logo

Reply from Smart Dental Care - Lisburn Dental Centre

Thank you for your kind feedback!

We’re so pleased to hear that your experience was smooth, pain-free, and anxiety-free. Helping our patients feel comfortable and at ease is always our top priority.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Very pleased from m start too finish

Very pleased from m start too finish. Made very welcome and just lovely girls that dealt with me during my visit. Would recommend too anyone too register with yourselves. Thanx again and look forward too seeing you again soon

March 26, 2026
Smart Dental Care - Lisburn Dental Centre logo

Reply from Smart Dental Care - Lisburn Dental Centre

Thank you for your lovely feedback. We’re delighted to hear you felt welcomed and well looked after throughout your visit. We truly appreciate your recommendation and look forward to seeing you again soon.

Best regards,
Smart Dental Care

Rated 5 out of 5 stars

Made a very scared person feel safe

Made a very scared person feel safe

February 27, 2026
Smart Dental Care - Lisburn Dental Centre logo

Reply from Smart Dental Care - Lisburn Dental Centre

Thank you so much for sharing this

We’re truly pleased to hear we were able to help you feel safe and comfortable. Supporting nervous patients with care, patience and understanding is incredibly important to us, so your words really mean a lot.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Happy.

The young lady I spoke to today, was lovely.
I was calling to cancel my cleaning appointment, my request was handled promptly and professionally.
Im very happy with the outcome.
Thank you

February 27, 2026
Smart Dental Care - Lisburn Dental Centre logo

Reply from Smart Dental Care - Lisburn Dental Centre

Thank you for your kind feedback 😊

We’re so pleased to hear that your call was handled promptly and professionally, and that you were happy with the outcome. Our team always aims to make every interaction smooth and pleasant, even when plans need to change.

Thank you for taking the time to share your experience.

Best Wishes
Smart Dental Care Team

Rated 1 out of 5 stars

Disaster

Had an appointment to assess and repair tooth as filling had came out. Told I would need 2 hygienist cleans at £70 and X-rays. Hygienist clean was awful. Water being, what I can only describe, as being pumped into my mouth at a high rate, suction not happening which caused me to choke. Water everywhere and told not to sit up…I was choking! Finally dentist let me sit up and try to catch my breath. Told full clean wasn’t done due to excess bleeding…no blood at all. Told I needed 2 X-rays which I said I would do the next time but was told they had to be done then and there. X-rays that weren’t required at all as tooth needing filled could be clearly seen and no other issues with my teeth at all. No filling done, in more pain. Needed another 2 visits before they could do the filling they said. Went back 2 months later in the hope they would help as pain increased, because I was registered with them & the phone calls 5-7 times a week offering me an appointment with no £10 deposit required became a bit much. another mistake. More X-rays taken, told i needed at least 4 weekly appointments for hygienist cleans and treatment before they could do the filling. Absolute madness. More fool me for going the second time. Temporary filler done a better job. Another dentist explained what I needed done and couldn’t believe what they had done to me and tried to charge me for. Waste of time and money. Cowboys.

December 19, 2025
Unprompted review
Smart Dental Care - Lisburn Dental Centre logo

Reply from Smart Dental Care - Lisburn Dental Centre

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.

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