Lovely place nice and clean staff on desk were polite and helpful. The dentist was great talking me through what she was doing so overall a very good place to be and I would highly recommend drakes sm... See more
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I had a checkup appointment. The receptionist greeted me and was very helpful filling in my forms. I saw the dentist and her assistant, they were warm and friendly. Luckily, I've had no problems with... See more
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Only second time at this location, previously at whalley range ,though some areas of waiting room require T.l.C and access to same difficult if mobility issues ,staff knowledge and care very very g... See more
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I had a very nerve wracking experience going to the Smart Dental Care branch in Blackburn and was treated by Dr I Rehman and Nurse Anju. I am usually very nervous going to the dentist and felt quite u... See more
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Company details
Written by the company
At Smart Dental Care, we believe everyone deserves to feel confident in their smile. As a trusted local practice serving both NHS and private patients, we take pride in offering high-quality, affordable dental care to the communities we serve. What sets us apart? It’s the people. Our friendly, welcoming teams make every visit feel easy, while our experienced clinicians deliver outstanding care you can trust. Whether it’s a routine check-up or advanced treatment, you're in safe, skilled hands. With locations across the North West of England, Northern Ireland and Dublin and over 250,000 patients cared for, Smart Dental Care is proud to combine the personal touch of a community practice with the standards of a nationwide provider. We’re here for every smile – inclusive, compassionate, and committed to helping you look and feel your best.
Everyone Deserves to Smile
Written by the company
- We’re Here to Make It Happen
- At Smart Dental Care, we believe exceptional dentistry should be accessible to everyone. Our focus is on delivering high-quality care in a supportive, professional environment where patients feel valued and confident in their treatment. Affordable & Accessible Dentistry We provide high-quality dental care that remains within reach, offering flexible options designed to suit different budgets and clinical needs—without compromising standards. We Care for People, Not Just Teeth Our priority is how you feel. Every patient is listened to, respected, and supported, ensuring you leave feeling confident, informed, and genuinely cared for. Compassionate, Personalised Care No two smiles are the same. Our approach is tailored, empathetic, and trust-led, with a strong focus on reducing anxiety and delivering care that feels personal. Complete Range of Dental Treatments From routine check-ups to advanced procedures, including dental implants, smile makeovers, gum treatments, sedation dentistry, and orthodontic aligners—we provide comprehensive care under one roof.
Looking for Affordable, Accessible Dental Care
Dental Essentials
Thousands are stuck on never-ending lists, watching their dental health decline while private care feels out of reach and unaffordable.
We designed our Essentials Dentistry to help provide access to 1000’s of patients who cannot access NHS dentist, need convenient appointments but don’t want to pay private prices.
Book your appointment online 24/7 – early mornings, late evenings or weekend appointments.
No Gimmicks, No Hidden fees, No More Delays – Just great care you need, when you need it.
Contact info
44 New Bank Road, BB2 6JW, Blackburn, United Kingdom
- 0125 426 4471
£25 Check Up
4.2
Great
26 reviews
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Replied to 98% of negative reviews
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My review
Lovely place nice and clean staff on desk were polite and helpful. The dentist was great talking me through what she was doing so overall a very good place to be and I would highly recommend drakes smart dental care
August 11, 2026
Reply from Smart Dental Care - NewBank Dental Centre
Thank you for your wonderful feedback! We’re delighted to hear that you found the practice lovely, clean and welcoming, and that our reception team were polite and helpful. It’s especially pleasing to know that your dentist took the time to explain everything clearly and helped make your visit a positive experience. Your recommendation means a great deal to us, and we look forward to welcoming you back to Drake’s Smart Dental Care.
Best Wishes
Smart Dental Care Team
Completely shocked and baffled – left with an infection for 18 days!
UPDATED: Angela the practice manager contacted me to arrange a consultation so I can get it checked out tomrrow still not sure what happened but assuming its a mix up with protocol. I appreciate the support from Angela though...
I am absolutely fuming with the shocking service and complete lack of care from Newbank Dental Centre. I called today with an active, rapidly worsening oral infection and a severe, unmanageable foul odour coming directly from between my two front teeth. The infection has gotten so bad that my front teeth are feeling loose and I am terrified I could lose them.Instead of helping me, they booked me for a phone call 18 days away. The dentist completely refused to see me in person, guessing over the phone that I have a cold sore based entirely on an assumption. What makes no sense is that a cold sore would be completely gone in 18 days anyway, yet they still refuse to bring me into the surgery to physically check or save my loose teeth.They completely failed in their duty of care by refusing to offer a remote phone triage or an emergency prescription to help clear the infection, the smell, and save my teeth in the meantime. Leaving a patient completely abandoned with zero medical help for nearly three weeks is dangerous and negligent. I have officially taken this higher to the NHS Integrated Care Board. Avoid this place if you need actual urgent care.
July 6, 2026
Unprompted review
Reply from Smart Dental Care - NewBank Dental Centre
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.
If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.
Very friendly and make you feel…
Very friendly and make you feel comfortable do great work highly recommend
June 24, 2026
Reply from Smart Dental Care - NewBank Dental Centre
Thank you for your wonderful feedback. We’re delighted to hear that our team made you feel comfortable and provided such friendly care. It’s fantastic to know you were pleased with your treatment and would highly recommend us. Your kind words and support mean a great deal to us.
Best Wishes
Smart Dental Care Team
The worst incompetent surgery in…
The worst incompetent surgery in Blackburn by far. Absolutely waste of time.
April 23, 2026
Unprompted review
Reply from Smart Dental Care - NewBank Dental Centre
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.
If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.
A very kind and helpful Dentist
A very kind and helpful Dentist, for someone like me who is slightly Dentist- a- phobic its is perfect as all the staff are calm and thoughtful.
April 23, 2026
Reply from Smart Dental Care - NewBank Dental Centre
Thank you for your lovely feedback!
We’re so pleased to hear that our team helped you feel calm and comfortable, especially knowing you’re a little nervous about visiting the dentist. Your kind words mean a great deal to us.
Best Wishes
Smart Dental Care Team
The dental nurse explained everything…
The dental nurse explained everything very clearly and confidently Just as she did on my previous visit
April 23, 2026
Reply from Smart Dental Care - NewBank Dental Centre
“Thank you for your feedback — we’re glad our dental nurse provided clear and confident care again.” Smart Dental Care.
Everything from the dentist's personal…
Everything from the dentist's personal care. I find it second to none. Booking process with reminders, the staff and service are excellent
April 23, 2026
Reply from Smart Dental Care - NewBank Dental Centre
“Thank you for your wonderful feedback — we’re delighted you find the dentist’s care exceptional and appreciate our smooth booking process, reminders, and excellent service from the whole team.” Smart Dental Care
I had a checkup appointment
I had a checkup appointment. The receptionist greeted me and was very helpful filling in my forms. I saw the dentist and her assistant, they were warm and friendly. Luckily, I've had no problems with my teeth so didn't need any further treatment.. I was advised how to clean my teeth gently and was assured I was doing a good job looking after them. Overall, a good experience!
April 17, 2026
Reply from Smart Dental Care - NewBank Dental Centre
Thank you for your kind feedback. We’re glad you had a positive check‑up experience and appreciate you choosing. Smart Dental Care.
There was no receptionist at the desk…
There was no receptionist at the desk until after 2pm and my appointment was at 2pm. I had to queue for 20 mins which was a struggle for me as I have Multiple Sclerosis. I was in a lot of pain having to queue, you really should ensure there is always a receptionist at the desk.
March 26, 2026
Reply from Smart Dental Care - NewBank Dental Centre
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.
If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.
Arrived a little early and seen quickly…
Arrived a little early and seen quickly by reception and only a few minutes wait for the actual dentist. Everything explained and treated well. Thank you
March 24, 2026
Reply from Smart Dental Care - NewBank Dental Centre
Thank you for your kind feedback. We’re pleased to hear you were seen promptly and that everything was clearly explained during your visit.
Best regards,
Smart Dental Care
My dentist make me feel at ease & I'm…
My dentist make me feel at ease & I'm happy with my treatment .
March 18, 2026
Reply from Smart Dental Care - NewBank Dental Centre
We’re so pleased to hear that your dentist made you feel at ease and that you’re happy with your treatment. Creating a comfortable and reassuring experience is very important to us, so your feedback means a lot 😊
Best Wishes
Smart Dental Care Team
Great service friendly staff,made me…
Great service friendly staff,made me feel at ease during my treatment 🙂
February 24, 2026
Reply from Smart Dental Care - NewBank Dental Centre
Thank you for your kind feedback!
We’re so pleased to hear you found the team friendly and that they helped you feel at ease during your treatment.
Best Wishes
Smart Dental Care Team
Very pleasant dentist
Very pleasant dentist. She explained very clearly what was going on with my teeth and talked me through the x-ray. The appointment did not feel rushed which has happened on previous visits
March 2, 2026
Reply from Smart Dental Care - NewBank Dental Centre
Thank you for your kind feedback.
We’re so pleased to hear that your dentist took the time to clearly explain everything and talk you through your X-ray. It’s important to us that patients feel comfortable and never rushed during their appointments.
Best Wishes
Smart Dental Care Team
Staff very helpful.
February 16, 2026
Reply from Smart Dental Care - NewBank Dental Centre
Thank you for your kind words. We’re delighted to hear you found our staff very helpful.
Best regards,
Smart Dental Care
Great service.
February 16, 2026
Reply from Smart Dental Care - NewBank Dental Centre
Thank you for your lovely feedback! We’re so pleased to hear you had a great experience with us.
We truly appreciate you taking the time to share your thoughts and look forward to seeing you again soon.
Best Wishes
Smart Dental Care Team
Very pleased 😊
Very pleased 😊
Enrolled as an NHS patient and was seen within a couple of days. The dentist was very good!!
February 16, 2026
Reply from Smart Dental Care - NewBank Dental Centre
Thank you for your lovely feedback 😊
We’re so pleased to hear that you were able to enrol as an NHS patient and be seen within just a couple of days. It’s also wonderful to know that you found the dentist very good — providing timely care and a positive experience is always our priority.
We truly appreciate you taking the time to share your experience and look forward to seeing you again for your future dental care.
All staff friendly and helpful
All staff friendly and helpful . Dentist explained everything very professional
February 16, 2026
Reply from Smart Dental Care - NewBank Dental Centre
Thank you for your kind feedback.
We’re delighted to hear that you found all our staff friendly and helpful. It’s especially pleasing to know that the dentist explained everything clearly and provided a professional experience — ensuring patients feel informed and comfortable is very important to us.
We truly appreciate you taking the time to share your experience and look forward to welcoming you again soon.
Reply from Smart Dental Care - NewBank Dental Centre
Thank you for your lovely feedback.
We’re so pleased to hear that you consider us a great practice with great staff. Your kind words mean a lot to the whole team.
We truly appreciate you taking the time to share your experience and look forward to seeing you again soon.
I had an appointment for my wisdom…
I had an appointment for my wisdom tooth removal. I was very frightened as last time when they took the wisdom tooth out they referred me to specialist but this time my dentist was Aisha.
But she done it very professionally and I didn’t feel any pain just bit of discomfort.
They did charge me which was confusing as it was done on NHS last time. I didn’t understand this bit. Can you explain this please. Why I wasn’t charged last time for my wisdom tooth removal and was charged for another wisdom tooth removal?
February 6, 2026
Reply from Smart Dental Care - NewBank Dental Centre
Thank you for sharing your experience.
We’re so pleased to hear that Aisha was able to put you at ease and carry out the treatment comfortably and professionally, especially after your previous experience. That’s lovely to know.
Regarding the charge, NHS dental fees are based on treatment bands and individual circumstances at the time of the appointment. It may be that your previous extraction fell under a different band, was carried out in a hospital setting, or you were exempt from charges at that time. Charges can also vary depending on whether the treatment is completed within one course of treatment or as a new one.
We completely understand how this can feel confusing, so please do contact the practice directly and the team will be happy to review this with you and explain your specific situation in detail.
Best Wishes
Smart Dental Care Team
The girls on reception are excellent
The girls on reception are excellent, friendly greeting, knowledgeable & professional. My dentist was also excellent - well done to all
February 5, 2026
Reply from Smart Dental Care - NewBank Dental Centre
Thank you so much for your kind words. We’re delighted to hear that our reception team made such a positive impression and that you were happy with the care provided by your dentist. Your feedback really means a lot to the whole team.
Best Wishes
Smart Dental Care Team
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