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Smart Dental Care - Richmond Terrace Dental Centre Reviews 

44
TrustScore 4 out of 5

4.1

21 Richmond Terrace,, BB1 7BL Blackburn, GB


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See what reviewers are saying

Rated 5 out of 5 stars

what a brilliant service. i went for an emergency appointment today, this was my first time at this dentist. i was genuinely so pleased with the service, the reception staff were really polite and f... See more

Company replied

Rated 5 out of 5 stars

The Dentist is a lovely man and he is very thorough, giving advice when you have questions on any teeth problems. He is knowledgeable and has a calming manner, which helps if you feel slightly nervous... See more

Company replied

Rated 5 out of 5 stars

I am very anxious about the dentist and often feel overwhelmed when visiting but today I had a pleasant experience and I am truly thankful for this. I am so pleased with the outcome and that throughou... See more

Company replied

Rated 5 out of 5 stars

After finding myself really lucky to finding a new Dental practice, I visited for my first appointment and found the reception staff very helpful and friendly. I have been really pleased with my denta... See more

Company replied


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Implants Periodontist
  4. Periodontist

Written by the company

At Smart Dental Care, we believe everyone deserves to feel confident in their smile. As a trusted local practice serving both NHS and private patients, we take pride in offering high-quality, affordable dental care to the communities we serve. What sets us apart? It’s the people. Our friendly, welcoming teams make every visit feel easy, while our experienced clinicians deliver outstanding care you can trust. Whether it’s a routine check-up or advanced treatment, you're in safe, skilled hands. With locations across the North West of England, Northern Ireland and Dublin and over 250,000 patients cared for, Smart Dental Care is proud to combine the personal touch of a community practice with the standards of a nationwide provider. We’re here for every smile – inclusive, compassionate, and committed to helping you look and feel your best.

Everyone Deserves to Smile

Written by the company

We’re Here to Make It Happen
At Smart Dental Care, we believe exceptional dentistry should be accessible to everyone. Our focus is on delivering high-quality care in a supportive, professional environment where patients feel valued and confident in their treatment. Affordable & Accessible Dentistry We provide high-quality dental care that remains within reach, offering flexible options designed to suit different budgets and clinical needs—without compromising standards. We Care for People, Not Just Teeth Our priority is how you feel. Every patient is listened to, respected, and supported, ensuring you leave feeling confident, informed, and genuinely cared for. Compassionate, Personalised Care No two smiles are the same. Our approach is tailored, empathetic, and trust-led, with a strong focus on reducing anxiety and delivering care that feels personal. Complete Range of Dental Treatments From routine check-ups to advanced procedures, including dental implants, smile makeovers, gum treatments, sedation dentistry, and orthodontic aligners—we provide comprehensive care under one roof.

Looking for Affordable, Accessible Dental Care

Dental Essentials

Dental Essentials
Thousands are stuck on never-ending lists, watching their dental health decline while private care feels out of reach and unaffordable. We designed our Essentials Dentistry to help provide access to 1000’s of patients who cannot access NHS dentist, need convenient appointments but don’t want to pay private prices. Book your appointment online 24/7 – early mornings, late evenings or weekend appointments. No Gimmicks, No Hidden fees, No More Delays – Just great care you need, when you need it.

Contact info

  • 21 Richmond Terrace,, BB1 7BL, Blackburn, United Kingdom

  • 0125 467 0105
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4.1

Great

TrustScore 4 out of 5

44 reviews

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4.1

All reviews

(44)

1,543 reviews in the last 12 months

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Rated 5 out of 5 stars

A good visit

A good visit, no problems at all

August 26, 2026
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Reply from Smart Dental Care - Richmond Terrace Dental Centre

Dear Patient,

Thank you for your feedback. We’re pleased to hear that you had a good visit and everything went smoothly.

Best Wishes,
Smart Dental Care Team

Rated 1 out of 5 stars

Don't even see a dentist for a check…

Don't even see a dentist for a check up. Make ya sign treatment plans on the spot. Ask publicly what medication you're on. Nothing 'smart' about this practise or it's dental practises.

August 27, 2026
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Reply from Smart Dental Care - Richmond Terrace Dental Centre

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.

Rated 3 out of 5 stars

I write this with an open mind

I write this with an open mind. I like the Dentist, I've been there for many years. But the changes implemented are not the best. This has been turned into a semi-private Dentist and appointments are sparce. Its a sad thing to see, and if I could move surgeries, I would... ( NHS Dentists are also sparse and difficult to get hold of !)

The receptionists are really nice and do their best to accommodate you, it isn't their fault that there are limited appointments. The Dentists themselves are also really nice, but currently they are away for months on end and lots of annual leave. ( I appreciate everyone needs their holidays and leave for what ever reason!) But contingencies must be in place for emergencies, of which it seems they are not.

Its gone downhill rapidly and its very sad to see.

Hopefully the Practice Manager will do more to ensure this practice becomes a lot better. But at the moment, its very difficult to deal with this surgery at present.

Please, listen to your patients. Especially those who are in need of appointments and cant get them!

(* Edit, This is the Blackburn Branch, Richmond Terrace *

July 7, 2026
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Reply from Smart Dental Care - Richmond Terrace Dental Centre

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.

Rated 5 out of 5 stars

All members of staff are nice and polite

All members of staff are nice and polite

August 5, 2026
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Reply from Smart Dental Care - Richmond Terrace Dental Centre

Thank you for your lovely feedback! We’re delighted to hear that you found all our staff to be nice and polite. We always aim to create a friendly and welcoming experience for every patient, and your kind words mean a lot to the whole team.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

A very positive experience

I am a nervous client, the dentist was kind, calm and reassuring. The reception staff are efficient and friendly. The appointment was on time.

July 10, 2026
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Reply from Smart Dental Care - Richmond Terrace Dental Centre

Thank you for your lovely feedback. We’re delighted to hear that your dentist’s kind, calm, and reassuring approach helped you feel comfortable during your visit. It’s also wonderful to know that our reception team was friendly and efficient, and that your appointment ran on time. We truly appreciate your kind words.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Always friendly and professional

Always friendly and professional

June 1, 2026
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Reply from Smart Dental Care - Richmond Terrace Dental Centre

Thank you for your kind feedback. We’re delighted to hear that you consistently find our team friendly and professional. Your continued support is greatly appreciated, and we look forward to seeing you again soon.

Rated 5 out of 5 stars

The dentist was lovely very…

The dentist was lovely very professional made sure I was completely numb before procedure, Im quite a anxious patient but she kept checking I was okay though it

June 1, 2026
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Reply from Smart Dental Care - Richmond Terrace Dental Centre

Thank you for your lovely feedback. We’re delighted to hear that your dentist was professional, caring, and took the time to ensure you were completely comfortable before and during your procedure. We understand that dental visits can be challenging for anxious patients, so it’s wonderful to know you felt well looked after throughout.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Good service nice dentist

Good service nice dentist everyone was friendly and accommodating

May 22, 2026
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Reply from Smart Dental Care - Richmond Terrace Dental Centre

Thank you for your kind feedback. We’re delighted to hear that you received good service and found your dentist and the rest of the team friendly and accommodating. Your support is greatly appreciated, and we look forward to welcoming you again soon.

Best Wishes
Smart Dental Care Team

Rated 1 out of 5 stars

Booked in for check up with unqualified…

Booked in for check up with unqualified dentist

April 23, 2026
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Reply from Smart Dental Care - Richmond Terrace Dental Centre

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.

Rated 1 out of 5 stars

Never going again scared me out of my…

Never going again scared me out of my wits i dont feel comfortable at all I went in for a deep clean really scared me I didn’t get it done am never going back all they do is care thru dont reassure u of any treatment the dental assistant by the chair kept freaking me out i fem so scared my whole body was shaking 🫨 no comfort words either never going again

April 23, 2026
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Reply from Smart Dental Care - Richmond Terrace Dental Centre

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate. Smart Dental Care.

Rated 5 out of 5 stars

Fantastic dentists

Fantastic dentists, fully recommend them.

April 1, 2026
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Reply from Smart Dental Care - Richmond Terrace Dental Centre

Thank you so much for your kind words! We’re delighted to hear you had a fantastic experience and truly appreciate your recommendation.

Best Wishes
Smart Dental Care Team

Rated 3 out of 5 stars

I expected my teeth to be cleaned…

I expected my teeth to be cleaned slightly at appointment as normal. Disappointed it was nt done.

April 1, 2026
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Reply from Smart Dental Care - Richmond Terrace Dental Centre

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.

Rated 5 out of 5 stars

Great dentist 🦷

Dentist was very explanatory when I asked questions. He advised regards dental hygiene. I was able to book my follow up straight away.

March 27, 2026
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Reply from Smart Dental Care - Richmond Terrace Dental Centre

Thank you for your lovely feedback!

We’re so pleased to hear that everything was clearly explained and that you felt supported with advice on your dental hygiene. It’s great to know your follow-up was arranged smoothly too.

We look forward to seeing you again soon.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Great service

Great service

March 27, 2026
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Reply from Smart Dental Care - Richmond Terrace Dental Centre

Thank you for your feedback!

We’re delighted to hear you had a great experience with our service.

We look forward to welcoming you again soon.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Excellent dentist and hygienist.

Excellent dentist and hygienist.
Both very professional and gave me very good advice.

March 16, 2026
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Reply from Smart Dental Care - Richmond Terrace Dental Centre

Thank you for your kind feedback. We’re delighted to hear that both the dentist and hygienist provided professional care and helpful advice. Your support is greatly appreciated.

Best Wishes
Smart Dental Care Team 😊

Rated 5 out of 5 stars

No pain.

Very good no pain friendly talked me through what he was doing to me very professional.

March 6, 2026
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Reply from Smart Dental Care - Richmond Terrace Dental Centre

Thank you for your wonderful feedback. We’re delighted to hear that your visit was comfortable and pain-free, and that the dentist took the time to explain everything while providing professional care.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Like many quite anxious at the…

Like many quite anxious at the dentist,but I had a lovely lady who told me step by step what she was doing and really reassured me

March 4, 2026
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Reply from Smart Dental Care - Richmond Terrace Dental Centre

Thank you for sharing your experience.

We’re so pleased to hear that our team member took the time to explain each step and reassure you during your visit. Helping anxious patients feel comfortable is very important to us.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Very good

i had a great day

February 23, 2026
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Reply from Smart Dental Care - Richmond Terrace Dental Centre

Thank you for your lovely comment!

We’re so pleased to hear you had a great day with us – that’s exactly what we aim for.

We look forward to welcoming you again soon.

Best Wishes
Smart Dental Care Team

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