On 6th August 2019, I paid for the SmaryDry to provide a damp proofing solution for my property. On 3rd November 2019, I contacted SmartDry to notify them that the dampness within the wall r... See more
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Absolutely disgusting customer service. Since contacting regarding my damp proof course has failed they haven’t been contactable since. This wasn’t a cheap easy fix. I have tried contacting them numer... See more
Company replied
From initial contact, SmartDry were prompt, friendly and efficient. My house is approx 75 years old and the bricks installed are unobtrusive and fit well with the original weathered brickwork. Fittin... See more
In all honesty, I would like to state that I've now called upon SmartDry's services on more than one occasion and have found them to absolutely brilliant! Very friendly service and advice provided... See more
Company replied
Company details
Written by the company
Unlike traditional damp proofing treatments, SmartDry solutions exploit natural airflow to draw moisture out of your walls, without the need for harmful chemicals or sealants. We’ve removed damp from over 30,000 properties and offer our 100% Damp Free Guarantee on all installations.
Contact info
20 Barnstaple Close, LE18 2QX, Wigston, United Kingdom
- 03308080636
- info@smartdry.co.uk
- smartdry.co.uk
Friendly
Friendly, reliable service. Very informative and helpful. Really took the time to explain the science behind how the product works. I would highly recommend.

Reply from SmartDry
I found this company to be highly efficient.
I found this company to be highly efficient, friendly and well organised. The job was done to a high standard and there was no mess whatsoever left behind. A huge advantage of the method they employ is that provided your plaster has not blown when they commence work then it will not do so after they have completed. As they do not use chemicals to expel the damp there was therefore no need to replaster and all the mess, disruption and inconvenience that entails. The work was completed about a month ago and I have been monitoring the damp and even within this short period I have observed a significant reduction in the level of damp. I fully expect levels to fall to the level they guarantee well within the year they guarantee.

Reply from SmartDry
Damp repairs
Aside from a lack of communication near to the actual installation work, dealing with Smartdry was nothing but a pleasure.
Conducted a desktop and physical survey and then offered a solution that, having been installed two weeks ago, is already showing signs of improving the situation.
My thanks to them all.

Reply from SmartDry
Very useful information
These guys are not your standard tradesmen that come in have a quick look around, say that you have rising damp and tell you to tank. The survey is very professional and bespoke to your house needs, the recommendations are very thorough and their product seems brilliant. Unfortunately because of the layout on our house we couldn't go ahead with the installation which we are very disappointed about as it feels like the most sensible solution that we have seen on the market

Reply from SmartDry
Excellent service from SmartDry all round!
In all honesty, I would like to state that I've now called upon SmartDry's services on more than one occasion and have found them to absolutely brilliant! Very friendly service and advice provided from all individuals within the company including Iwan, Ben, Glyn, Oliver and Anthony!
Their unique system has proved to be very efficient and has solved all of our problems in relation to damp at various sites!
Thanks very much guys - appreciated as always!-)

Reply from SmartDry
Great service, quick installation and no mess left on site.

Reply from SmartDry
Good company
Helps dry out damp and is better for the building going into the future. Would recommend

Reply from SmartDry
Excellent above and beyond service
Iwan and Staydry recently installed ventilation bricks to an empty property of mine, having first carried out thorough, detailed analysis of the condensation problems. The damp was complex and Iwan took time to explain what he had identified as the causes and solutions for the problems.
I needed the work carried out quickly in order to secure a sale on the house and Iwan accommodated this by cramming his work schedule to suit my timeline. The work was carried out professionally, cleanly and on time, to a high standard.
The communication between Staydry and myself was excellent throughout. The service was courteous and the information given was thorough and timely.
In addition to the work arranged, Iwan was kind enough to phone and let me know that a leak had appeared at the property. He took photos to show me and drained down the water so that the house would be safe until I could get there. I appreciated this very much.
I would unreservedly recommend Iwan and Staydry to others in need of this type of property maintenance.

Reply from SmartDry
116 Summer Lane Barnsley
The work was carried out with great efficiency and friendliness all the way through, from the survey to the installation. The work was done in one day and the guy worked very hard and left no mess at all. The company has been a pleasure to deal with and I will recommend them, in fact I have already recommended them to a friend of mine.

Reply from SmartDry
Review of damp proofing company
Smart Dry was very efficient, came on time, did the work and left the place spotless
I was very pleased with their work

Reply from SmartDry
Fantastic work
Had a fantastic experience dealing with smart dry, quick and easy to organise, the work that waa carried was exceptional and very clean , done in 1 day

Reply from SmartDry
Very good service
Excellent everything as promised
Just hope it works

Reply from SmartDry
Very clean and professional
They turned up on time and were very clean and professional.
Everyone involved was very pleasant and helpful.

Reply from SmartDry
Warm House.
Great system, it works and best of all, no mess, no re decorating and no more damp. The house also feels much warmer this winter.
I would recommend Smart Dry very highly.

Reply from SmartDry
Honest and quick service
Helpfull and useful information on our property

Reply from SmartDry
Quick and efficient service
Excellent, friendly service, installation done without any disruption, very pleased with the result

Reply from SmartDry
Service provided
The service we had was professional from start to finish.This being the case we have recommended smart dry to others.

Reply from SmartDry

Reply from SmartDry

Reply from SmartDry
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