Great service on fitting our new boiler
Adam fitted our new boiler on behalf of heatable. He was great at communicating and did a great job when he was here. He put me first when making decisions. Would recommend.
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At Smart Energy and Heating Ltd , we are proud to be a trusted, Worcester Bosch accredited gas engineering company, specialising in professional boiler installations across the Midlands. With years of hands-on experience and a commitment to high-quality workmanship, we deliver reliable, energy-efficient heating solutions tailored to each customer’s needs. Whether you’re upgrading an outdated system or installing a brand-new boiler, we provide honest advice, transparent pricing, and a smooth, hassle-free service from start to finish. As Worcester accredited installers, we offer extended guarantees on Worcester Bosch boilers, giving you extra peace of mind and long-term value. We take pride in the relationships we build with our customers and work with homeowners, landlords, and businesses throughout the Midlands, delivering heating systems that perform efficiently all year round. Our team is fully Gas Safe registered and committed to maintaining the highest safety and quality standards on every job. Customer satisfaction is at the heart of everything we do. That’s why we’re known for our punctuality, cleanliness, and friendly, professional approach. Whether it’s a simple replacement or a full heating system upgrade, Smart Energy and Heating Ltd is here to keep your home warm and your boiler running smoothly.
51 Wiltshire road, LE40JU, Leicester, United Kingdom
Adam fitted our new boiler on behalf of heatable. He was great at communicating and did a great job when he was here. He put me first when making decisions. Would recommend.
Professional and courteous, explained what was going to be done. Cleaned up after themselves. Had them back for a hob fitting as well. Answered queries and came back to look a a small leak. would use Adam every time over all others.
Fantastic, sorted some pipework / supplies for our shower and has come back to complete gas certs. Would 100% recommend.
UPDATE: do not use this engineer. Up until the installation of my boiler he was charming and accommodating. A week after installing the boiler there was a leak. Adam was not interested in helping. Even though we informed him of the leak before he went on his head holiday, he did not fix the leak. I had to pay money to another engineer to fix. Since installation I had two leaks from the pipes connected to the boiler.

Reply from Smart Energy and Heating Ltd
Open communication from Adam and Nick, told us what to expect and left the house clean and tidy after a system conversion!
Fully recommend!

Reply from Smart Energy and Heating Ltd
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