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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its excellence, highlighting the stability and impressive performance of the hosting platform. Many people appreciate the user-friendly website and intuitive control panel, making setup and management straightforward. The customer service is frequently described as responsive, knowledgeable, and always willing to assist, with quick response times being a common positive point. However, some customers noted specific issues, such as daily downtime and slow cold starts for Node.js sites during restarts, which can impact uptime and user experience. A few other people also felt that responses from customer support were not always fast, and in some cases, different agents provided conflicting information.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the consistent reliability, fast... See more

Website

Customers consistently note positive experiences with website performance and reliability. Many reviewers... See more

Customer service

Consumers consistently report positive experiences with customer service. Many praise the support team for... See more

Response time

Clients share positive opinions on response times, frequently highlighting the quick and efficient customer... See more

User experience

People report high satisfaction with the user experience. Customers consistently praise the platform's ease... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The real test of any hosting provider shows up when something stops working. What matters most is speed and substance: do they reply quickly, and is it a real human who knows what they’re doing rather... See more

Rated 5 out of 5 stars

Smarterasp.net is perfect solution for enterprises who is looking for windows hosting services. We are using smarter asp hosting services since 2016. Smarterasp have all the plan Shard, SemiShared, VP... See more

Rated 5 out of 5 stars

Smarterasp.net is perfect solution for enterprises who is looking for windows hosting services. We are using smarter asp hosting services since 2016. Smarterasp have all the plan Shard, SemiShared, VP... See more

Rated 5 out of 5 stars

For me it is the support of SmartASP.net is very helpful everytime I need guidance especially on the technical side. Additionally, they give coupon codes upon renewal. If you are a dotnet developer an... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I am ASP.NET C# Programmer

I am ASP.NET C# Programmer. I am using this hosting since years and i recommend this hosting to my clients as well. For Dot Net developer this is marvellous hosting. Especially i like their Customer helpline quick response. Very Good Keep it up.

June 8, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and Professional Service

I’ve been with SmarterASP for many years, and everything has always been smooth and well-managed. Their service is consistently reliable, and I’ve never experienced any major issues.

Whenever I’ve needed assistance, their support has been professional, efficient, and quick to respond. It’s clear they prioritize keeping things running smoothly for their customers.

I stay with SmarterASP because they keep everything in control — no excuses, just dependable service.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Resolutions are professional and time sensitive.

I have been with Smarter ASP for many years now, and there have only been a couple of short term issues; When something goes wrong they are quick to resolve the issue and never try and deflect the blame.

I stick with them because they don't waist time making excuses they just get to work.

Every system has issues from time to time, the most important factor to me is how quickly I can be back in business.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great Hosting Provider

Have been hosting with them for more than 2 years. There have not been any issues which were not resolved promptly within 24 hours. You just need to contact chat and they will resolve right away or open a ticket for their expert team to resolve it quickly. Great Hosting provider!

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

one of the best asp.net hosting

One of the standout features is their uptime—I’ve experienced virtually no downtime, which is crucial for my online business.

Customer support is another strong point. Any time I’ve encountered an issue or had a question, their support team has been responsive and helpful, usually resolving issues within minutes via live chat. It's clear they prioritize customer satisfaction.

Performance-wise, my website loads quickly, and the built-in tools like automatic backups, SSL certificates. Their pricing is competitive, especially considering the quality of service and features provided.

If I had to point out one area for improvement, I’d like to see more flexibility in their lower-tier plans, particularly for small projects or personal blogs. But overall, they have delivered reliability, speed, and support that exceed expectations.

I’d highly recommend them to anyone looking for a dependable web hosting provider—whether you're a beginner or a seasoned webmaster.

June 1, 2025
Unprompted review
Rated 4 out of 5 stars

The hosting is good in terms of…

The hosting is good in terms of technical support, as any problem is resolved within a short period of time. At the beginning of the year, a major problem occurred and it was resolved within days. I did not lose any data, but it caused a client of mine to be down for two days. They made an effort to restore the situation to normal, and we thank them for their efforts in resolving the problems.

May 30, 2025
Unprompted review
Rated 4 out of 5 stars

The control panel is web based

The control panel is web based, user friendly and easy to manage the resources. My app is designed in .net so it is very much compatible, easy to host and also create databases. Database backup and restore can be managed easily.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great hosting @ affordable price

We have been using smarterasp for more than 10yrs.
Reliability has been excellent. There is also no lack of functionality and add-ons available. customer service is always there when we needed them and is always fast to respond to any problem we may have.

Overall it has been a great expreince. I highly recommend smarterasp.net

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service and no DownTime

I have been using SmarterAsp for my work and testing. The price is very reasonable and they are charging a flat rate. Also it is easy to setup ecommerce site with prestshop and woo commerce. My plan with them is advanced plan, which includes multiple sqlserver, multiple mysql and multiple websites. Also they offer free SSL , if you purchase a domain from SmarterAsp

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

I've been using SmarterASP.NET for my…

I've been using SmarterASP.NET for my web hosting needs, and I’m truly impressed by their reliability, performance, and exceptional customer support. The interface is user-friendly, and deploying websites or managing databases is seamless. Their pricing is very competitive, especially with the Premier plan offering great value. The automatic daily backups, one-click app installations, and responsive live chat make everything smoother. I highly recommend SmarterASP.NET for developers and business owners looking for a stable, trustworthy hosting provider with excellent technical assistance.

May 10, 2025
Unprompted review

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