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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its excellence, highlighting the stability and impressive performance of the hosting platform. Many people appreciate the user-friendly website and intuitive control panel, making setup and management straightforward. The customer service is frequently described as responsive, knowledgeable, and always willing to assist, with quick response times being a common positive point. However, some customers noted specific issues, such as daily downtime and slow cold starts for Node.js sites during restarts, which can impact uptime and user experience. A few other people also felt that responses from customer support were not always fast, and in some cases, different agents provided conflicting information.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the consistent reliability, fast... See more

Website

Customers consistently note positive experiences with website performance and reliability. Many reviewers... See more

Customer service

Consumers consistently report positive experiences with customer service. Many praise the support team for... See more

Response time

Clients share positive opinions on response times, frequently highlighting the quick and efficient customer... See more

User experience

People report high satisfaction with the user experience. Customers consistently praise the platform's ease... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The real test of any hosting provider shows up when something stops working. What matters most is speed and substance: do they reply quickly, and is it a real human who knows what they’re doing rather... See more

Rated 5 out of 5 stars

Smarterasp.net is perfect solution for enterprises who is looking for windows hosting services. We are using smarter asp hosting services since 2016. Smarterasp have all the plan Shard, SemiShared, VP... See more

Rated 5 out of 5 stars

Smarterasp.net is perfect solution for enterprises who is looking for windows hosting services. We are using smarter asp hosting services since 2016. Smarterasp have all the plan Shard, SemiShared, VP... See more

Rated 5 out of 5 stars

For me it is the support of SmartASP.net is very helpful everytime I need guidance especially on the technical side. Additionally, they give coupon codes upon renewal. If you are a dotnet developer an... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

This hosting service lacks prompt…

This hosting service lacks prompt support — even simple tasks like restoring an accidentally deleted folder take too long. Since there’s no direct access to a control panel or file manager, users find it difficult to restore files on their own.

October 30, 2025
Unprompted review
Smarterasp logo

Reply from Smarterasp

We do have 247 live chat instant support and helpdesk support. Helpdesk support usually reply within 1 hour. We do provide control panel and file manager. To login to your control panel, please go to https://member.smarterasp.net

Rated 5 out of 5 stars

Best Host ever

thats host with me more than 14+ years and its more than a host its my partner in my all work since i start coding best , performance and best support

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable and Developer-Friendly Hosting

I used SmarterASP.net to host my development website for a client's project, and I am thoroughly impressed with their service.

The platform is reliable with perfect uptime during the entire period. Setting up my ASP.NET Core application was a breeze thanks to their well-designed control panel, and having integrated support for MS SQL Server made database management simple. The value for the money is outstanding.

While I didn't have any major problems, the one time I contacted support with a pre-sales question, they were prompt, knowledgeable, and courteous. It's clear they prioritize customer satisfaction.

I would highly recommend SmarterASP.net to any developer looking for a hassle-free and powerful .NET hosting environment. A well-deserved 5-star experience.

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

This hosting service is great

This hosting service is great, it provides fast and efficient servers, reliable storage services, and an excellent 24/7 support. Their prices and offers is suitable for any small or large company. I have about 14 sites and they doing great, and my customers are satisfied with my services thanks to this hosting. I always recommend my developer friends to use this hosting for their cloud services. I'm using it for about 10 years and I never leave this hosting.
I'm working now on new large application and I'm preparing to use one if their cools vps service to store my database and application.

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

Best Reliable Hosting Provider

I've been using SmarterASP.NET for several years, and their hosting service has been consistently reliable and easy to manage. The support team is responsive, professional, and always willing to help. Highly recommended for anyone looking for a stable and trustworthy hosting provider

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and affordable hosting

I am using smarterasp since last 7-8 years and It has always been my go-to place for hosting. Good thing is their support, if I create a ticket for anything that I need help with, they respond quickly and help me with my problem.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

very satisfied with their performance and reliability

I have been using SmarterASP.NET hosting services for around 10 years, and I am very satisfied with their performance and reliability. Their servers are fast, stable, and easy to manage. The support team is always responsive and helpful whenever I need assistance. Overall, SmarterASP is a trustworthy and efficient hosting provider that I highly recommend to anyone looking for quality hosting at a reasonable price.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I'm currently taking a course in Information Systems. Needed a hosting service. Tried the Azure and got really disapointed. I found out about Smarterasp thanks to a trainer and in no time I had my first website up and running. The helpdesk is very quick to answer my questuions and the chatbot works really well.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

I give smarterasp.net a five-star…

I give smarterasp.net a five-star rating because their customer service is top notch and they make work simple for developers, there are a few areas they need to improve on; however, their service is one of the best

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

SmarterASP.NET offers a robust and…

SmarterASP.NET offers a robust and highly affordable hosting solution, particularly for developers working with the ASP.NET framework. Their plans are feature-packed, providing reliable performance, one-click installers for popular applications, and solid support for MSSQL databases. A major standout is their technical support, which is consistently praised for being responsive and genuinely helpful 24/7. The generous 60-day free trial makes it a no-brainer to test their services before committing. Overall, it's an excellent value for the money.

October 21, 2025
Unprompted review

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