Randall Mendez, is a true professional. Patient, polite person, with a lovely accent. Very understanding, explained things well, funny, clever, and made me feel better. Competent, friendly and ca... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Randall my advisor was exceptional. He explained everything fully to me and took into account everything I wanted. I can say no more than that. In my dealings in future with Smarter Cover I will be ca... See more
Company replied
Smarter cover has been very helpful to help me get the insurance I need.It was great experience to work with Andrew Matthews, he was professional,great communication, my questions were answered pr... See more
Company replied
Rendall is a compassionate, efficient, and able insurance advisor who helped me find a suitable, and affordable policy to secure financial future of my 16 year old twin boys, and 8 year old daughter i... See more
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Company details
- Life Insurance Agency
- also in
- Insurance Agency
- Insurance Broker
- Insurance Company
- Term Life Insurance Provider Company
About Smarter Cover
Written by the company
As personal circumstances are subject to change at very short notice, it is vital that your protection reflects your personal requirements.
Smarter Cover is here to help you with that.
We are an independent life insurance brokerage, created to help you identify the most suitable policy, from some of the biggest life insurance providers in the UK.
Free Trust Service
When your life insurance policy is paid out, it would normally go through probate and, if it goes into you legal estate, may be subject to inheritance tax. By putting your life insurance policy into trust, the money will be paid directly to the beneficiaries which usually avoids the probate process and IHT calculation.
We offer to set this up on all our policies, for free.
Just contact us on: 0800 012 4402 to get your free quote.
Talk to the experts, not robots!
When you speak to us, you’ll be speaking to a friendly protection specialist based in the UK.
Our goal is to help put protection in place for as many families as we can in the UK. We have already helped thousands get covered across the country, and we are very proud to have done so.
Contact info
243 Brooklands Road, KT13 0RH, Weybridge, United Kingdom
- 01420383091
- customerservices@smartercover.co.uk
- smartercover.co.uk
4.8
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great customer servicfae and…
Great customer service and communication understanding 👏 👌
February 14, 2025
Unprompted review
Reply from Smarter Cover
Thanks for your kind words! We’re glad you had a great experience with our team. 👏😊
I had a call with Jake he was…
I had a call with Jake he was absolutely amazing made everything so easy and a very true gent smart cover are so good highly recommend 👌🏼
February 14, 2025
Unprompted review
Reply from Smarter Cover
Jake will love hearing this! We’re so happy he made things easy for you. Thanks for recommending SmarterCover! 👌🏼
Reply from Smarter Cover
Politeness and respect are important to us—glad you noticed! Thanks for your feedback.
Had a lovely conversation with Kai
Had a lovely conversation with Kai, who patiently took me through the relevant information to make an informed choice of a cover. Very kind and professional.
February 13, 2025
Unprompted review
Reply from Smarter Cover
Kai will be delighted to hear this! We’re so pleased he provided the information you needed in a kind and professional way.
Very professional and friendly support.
Rendall was very good,friendly, informative and professional. Lots of clear information and job well done.
February 13, 2025
Reply from Smarter Cover
Rendall will be happy to know he made things clear and professional for you. Thanks for your review!
Brilliant assistant
Charlotte Rogers was absolutely amazing with helping me choice right plan from start to finish she explained everything brilliantly & listened,listening to me go on deffo 5 ⭐
February 12, 2025
Unprompted review
Reply from Smarter Cover
Charlotte will love this feedback! We’re so glad she helped you find the perfect plan and made the process smooth. ⭐
Cam was thorough in his questions but…
Cam was thorough in his questions but very patient and helpful , made it all sound straightforward .
February 11, 2025
Unprompted review
Reply from Smarter Cover
Cam’s thoroughness and patience really shine through—glad he made everything straightforward for you! Thanks for your review.
I had an amazing experience with Jack…
I had an amazing experience with Jack John when setting up my life insurance. He was professional, knowledgeable, and made the whole process smooth and stress-free. He explained everything clearly and ensured I got the best coverage for my needs. I truly appreciate his dedication and excellent customer service. Highly recommend!
February 11, 2025
Unprompted review
Reply from Smarter Cover
Jake John will be thrilled to hear this! We’re so pleased he made the process stress-free and found the right coverage for you. Thanks for the recommendation!
The conversation went smoothly...Great staff
The conversation went smoothly and though it was lengthy the representative worked well and kept me engaged which shows great professionalism and attention to details. Well 👍 ✅
February 7, 2025
Reply from Smarter Cover
We’re happy to hear the call was engaging and informative! Thanks for recognizing our team’s professionalism. 👍✅
Reply from Smarter Cover
Listening and empathy are key to what we do—glad you felt heard and supported! 😊
Cam was my adviser and is such a nice…
Cam was my adviser and is such a nice and friendly man. He was excellent in his approach and how he dealt with my case. Strongly recommend the use of this company.
February 6, 2025
Unprompted review
Reply from Smarter Cover
Thanks for your kind words! Cam will be delighted to hear this, and we really appreciate your recommendation. 😊
Great service, very friendly
Spoke with Jake after my wife took out cover for life insurance. He called me back at the time and on the day requested - and was so friendly and helpful. Great service so far, really pleased. Thanks Jake!
February 5, 2025
Unprompted review
Reply from Smarter Cover
That’s great to hear! Jake will be so pleased to know he could help. Thanks for sharing your experience!
Reply from Smarter Cover
Thanks for your feedback! We’re so glad Damian could assist you.
Kai Nolan processed my insurance cover…
Kai Nolan processed my insurance cover with much professionalism. knowledgeable and patient hence explained cover effectively. More so has a good sense of humour which made the process less tedious.
February 4, 2025
Unprompted review
Reply from Smarter Cover
Love to hear that Kai made the process smooth and even enjoyable! Thanks for your great review.
Yassin
Positive experience everything was well explained. And good customer service.
February 4, 2025
Reply from Smarter Cover
So happy to hear you had a positive experience! Thanks for your feedback.
Cameron was clear and made sure I…
Cameron was clear and made sure I understood everything. He was patient when my children interrupted the call and made sure to repeat things so I knew where we were in the conversation.
February 4, 2025
Unprompted review
Reply from Smarter Cover
That’s wonderful to hear! Cameron will appreciate your kind words, and we’re glad he made things easy for you—even with little interruptions! 😊
Thank you for the wonderful service.
Thank you for the wonderful service.
February 4, 2025
Unprompted review
Reply from Smarter Cover
You’re very welcome! We appreciate your support.
The costumer service is very nice.
They made sure I understood what was being said which was very helpful.
February 3, 2025
Unprompted review
Reply from Smarter Cover
Glad we could help make everything clear for you! Thanks for your review.
Had a really good conversation with…
Had a really good conversation with Matilda who was engaging , patient and a pleasant representative of the company .
January 31, 2025
Unprompted review
Reply from Smarter Cover
That’s fantastic to hear! Matilda will be so happy to know she made a great impression.
Great Customer Service
I was completely impressed with your professionalism and good Customer Service.
January 31, 2025
Reply from Smarter Cover
Thank you! We’re delighted you were impressed with our professionalism and service.
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