Smartfi was recommended to me by a fellow broker. So glad, we connected. First, my AE, Jonathan Ruiz is the absolute best. His knowledge, care and professionalism is superb. What all brokers w... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Scott Clarke and Cathey Lowe are GREAT to work with on my proprietary loans. They are prompt to answer my questions and always take the time to explain and help whenever I need from pre-loan to post-l... See more
Faith Gates and Todd Lansbach are always amazing to work with as they assist in finding the solution and how to get across the finish line. Today's files seem to keep getting more challenging and it... See more
Company replied
My AE Todd Lansbach is great, always willing to jump in and help me try to figure out a way to make a deal work if it looks like it wont. The processors, Marie, Debbie and Isabel are always accom... See more
Company replied
Company details
About Smartfi Home Loans, LLC
Written by the company
Establishing our roots in 1911, Smartfi Home Loans, LLC, began as Bankers Guarantee in Ohio, with a mission to serve locals from the beginning of their mortgage loan, to the very end.
Under our new name, Smartfi Home Loans, LLC, we combine the experience and trust we’ve accumulated over the years with our tailored products and a streamlined platform to serve our partners and support American seniors.
With us, you’ll find knowledgeable and friendly experts who enjoy the process of helping our partners get their clients the right mortgage.
NMLS #1862952 | Equal Housing LenderSmartfi Home Loans, a wholesale lender.
Contact info
3636 Nobel Dr Ste 210, 92122, San Diego, United States
- 866-954-6312
- customersuccess@smartfihomeloans.com
- smartfihomeloans.com
4.7
Excellent
82 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Transparent and Professional
Working with Rebekah Shalom Weiskittel was very delightful. She was patient with my many questions. Both kind and professional, I recommend working with Rebekah.
May 8, 2025
Unprompted review
Reply from Smartfi Home Loans, LLC
Thank you, KClifton! We're thrilled to hear about your positive experience with Rebekah. Her dedication to providing excellent service and support is what we strive for. Your recommendation means a lot to us!
At 77 years old
At 77 years old, Your agents made it easy for me to understand what was going on and secure this loan for me. I thank them, and I would recommend your company and agents to anyone.
May 14, 2025
Unprompted review
Reply from Smartfi Home Loans, LLC
Tyrone, we’re thrilled to hear that our team made the loan process easy for you! Your recommendation means a lot to us. Thank you for sharing your experience, and we’re glad we could assist you!
I was very nervous at first about…
I was very nervous at first about getting a reverse mortgage, but Rebecca explained everything and all the counseling made me feel comfortable and knowing that I had made a good decision and I know that I have them to support me throughout this whole process.
April 8, 2025
Unprompted review
Reply from Smartfi Home Loans, LLC
Hi Debra! We’re thrilled to hear that Rebecca made you feel comfortable and supported during your reverse mortgage journey! Your confidence in our team means a lot to us. Thank you for sharing your experience, and we’re here for you every step of the way!
Five Star Team gets borrowers to closing FAST!
I know that Jonathan Ruiz and Faith have me covered with anything I need. They are even ready to close in under 30 days!
May 1, 2024
Unprompted review
Reply from Smartfi Home Loans, LLC
Cindy, we're thrilled to hear that Jonathan and Faith are providing such excellent support! It's great to know they're helping you achieve your goals quickly. Your satisfaction is our top priority, and we're here for you every step of the way!
Rebekah is Awesome!!!
Rebekah is very knowledgably and helpful, explaining details of the HECM and providing other helpful advice.
She is also very personable, easy to talk to, felt like I was talking to a long-time friend. I highly recommend Rebekah!
March 13, 2025
Unprompted review
Reply from Smartfi Home Loans, LLC
Thanks for the fantastic feedback, Robert! We're thrilled to hear that Rebekah made such a positive impression. Her expertise and personal touch are what we strive for. We appreciate your recommendation and look forward to continuing to provide exceptional service!
Rebekah and Marie truly made the…
Rebekah and Marie truly made the process so easy.
March 19, 2025
Unprompted review
Reply from Smartfi Home Loans, LLC
Thanks for the wonderful feedback, Iris! We're thrilled to hear that Rebekah and Marie made your experience smooth and enjoyable. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts!
Moiz is great!!!
Moiz was extremely helpful and patient with the loan process. He responded in a timely manner and was professional in conveying with what was necessary in order for the loan to close. Highly recommend him and will most definitely be working with him again in the future!
March 12, 2025
Unprompted review
Reply from Smartfi Home Loans, LLC
Thank you for the fantastic feedback, We're thrilled to hear that Moiz provided you with such great service. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
It’s rare nowadays to have a…
It’s rare nowadays to have a transaction go as smoothly as mine did with SmartiFi. Rebekah Weiskittle was wonderful to work with, and very efficient. Love her energy! Recommending SmartFi to all my friends and clients.
January 30, 2025
Unprompted review
Reply from Smartfi Home Loans, LLC
Hi Donna, Thank you for sharing your experience with us! Your recommendation means the world to us - thanks for trusting SmartFi!
Reply from Smartfi Home Loans, LLC
Thanks so much for taking the time to leave us a review, Lisa! It's our pleasure to serve you.
I really appreciate the follow up from…
I really appreciate the follow up from the initial contact through every step of the process by our associate. I was able to quickly validate his authenticity from my existing mortgage lender, then the home inspection was very fair and accurate and much less stressful than I thought it would be. In the end our credit went up by about 100 points, freeing up a couple other debts and keeping the equity in our property at a perfect time to do so.
June 8, 2022
Reply from Smartfi Home Loans, LLC
Hi Kirk, thank you so much for the thoughtful review! We are grateful to have had the opportunity to serve you and are thrilled to hear how your credit and finances have been positively affected.
I worked with Miles
I worked with Miles. He was great. Always answered my calls and emails so promptly. He explained the process as we went along. He is just a nice guy.
June 3, 2022
Reply from Smartfi Home Loans, LLC
Hi Stasie, thank you so much for sharing your experience with Miles! We'll be sure to pass along your kind words.
Very helpful and knowledgeable.
May 31, 2022
Reply from Smartfi Home Loans, LLC
Hi Travis, thank you so much for taking the time to leave us a review! We truly appreciate your feedback.
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