We really appreciated the response on helping us sign up and use Smart Fleet Funding for the first time. I talked with Valeria Cardona and she was so pleasant to talk to. Very helpful as well, Tha... See more
Company replied
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See what reviewers are saying
This was our first time using the services of this company. From the initial process Carlos provided the utmost professional assistance. He thoroughly explained the process and addressed any questio... See more
Company replied
As a long-time user, I must say that the experience with funding has consistently been smooth sailing. The instructions have always been clear, making the process easy to navigate. What stands out t... See more
Company replied
We work for a broker that pays us via Smart Fleet and we haven't had any issues. They consistently pay us within our terms. Any time I've had to deal with a representative at Smart Fleet it has been... See more
Company replied
Company details
Written by the company
Smart Fleet Funding is your trusted partner in the freight industry, specializing in transparent and efficient factoring services. With a focus on truckers' cash flow, we offer a comprehensive suite of solutions including invoice purchasing, fuel card discounts, and insurance. Backed by over two decades of experience, we provide personalized support and expertise to drive your business forward.
Contact info
4.7
Excellent
127 reviews
Hasn’t replied to negative reviews
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Love to work with them, We got payment on time.
Recommended. They are great guys! Love to work with them
May 16, 2024
Reply from Smart Fleet Funding
Hello All Star
Thank you so much for your fantastic review! We're so glad to hear that you're a fan of our services.
We'd love to stay connected with you! Be sure to follow us on
our social media (@smartfleetfunding) for the latest news and updates.
Thanks again for your support!
Sincerely,
Nick - Smart Fleet Funding
You do your job great Team
May 16, 2024
Reply from Smart Fleet Funding
Hello Gaga Transportation Inc
Thank you so much for your fantastic review! We're so glad to hear that you're a fan of our services.
We'd love to stay connected with you! Be sure to follow us on
our social media (@smartfleetfunding) for the latest news and updates.
Thanks again for your support!
Sincerely,
Nick - Smart Fleet Funding
Always a smooth and fast when…
Always a smooth and fast when invoicing. Great communication as well. Thanks for a great experience.
May 16, 2024
Reply from Smart Fleet Funding
Hi Landlocked LLC
We're so grateful for your positive review! We're thrilled to hear that you enjoyed your experience with our service.
Regards,
Nick - Smart Fleet Funding
Great Communications
Great Communications, and follow up. What they say is what they do.
April 26, 2024
Reply from Smart Fleet Funding
Dear Edward
Thank you for your wonderful review! We're so glad you had a positive experience with our Funding Service. Your feedback means the world to us, and we're especially happy to hear that you appreciated.
We hope you'll continue to be a part of our community. We'd love to see you again soon! In the meantime, be sure to follow us on social media for the latest news and updates. (@smartfleetfunding.com)
Sincerely,
Nick - Smart Fleet Funding
Great out of the gate to get your business....
Great out of the gate, here's a 1.75% factor fee. Then when you don't meet their hidden criteria on invoices factored they raise your rate to 2.5% with a 5% reserve. Told them I may as go back to my old factoring company. I send them an invoice, don't get paid on Thursday. Email Thursday am, don't hear a word, from anyone (how completely ignorant is that ?!?) Then I find out from Carlos Zapata Friday 4pm that they decided not to buy the invoice because I was leaving, THANKS FOR NOT TELLING ME THAT!!! I received a chq from a company whose invoice I factored, was told to show proof of payment and I would given the LOR. That was April 26 2024, emailed the receipt for payment (proof) ignored once again, invoicing and Carlos Zapata. I've resent the receipt to Carlos, Ivan and Daniella (my manager) LOL. Let’s see how long it takes now to get the LOR. Carlos said it would be expedited.
***** Update *****
Carlos came back with a 2.5% fee and 2% reserve, which I turned down.
At the end of the day, I do not like how they treated me. You do not ignore your client multiple emails to multiple people all ignored.
Still waiting on the expedited LOR will update when that arrives….
There was a lack of response on my part ?!? LMFAO, to what question? You never sent me an email or asked me a question. Which is why I said NO to your BS offer of 2.5% and the reserve. YOU IGNORED ME and SCREWED ME FOR 3 DAYS on an invoice I sent in that you decided not to buy and DID NOT INFORM ME OF. Count the emails I sent from Thurs am to when Carlos replied to me Friday 4pm. An expedited release. 🖕🏿Hard to believe this is how Traffix factors. Scotlynn, sure man, we can 1.75 no problem. Contract, lmfao, we need a 1k ‘escrow’ for a year 😂
April 23, 2024
Unprompted review
Reply from Smart Fleet Funding
Mr Karl Jennrich
We understand your frustration regarding the fee and apologize for any confusion it may have caused.
In our industry, factoring companies typically base their fees on the volume of invoices submitted.
Unfortunately, a pricing structure with a 1.75% / 0% reserve fee is for higher volume of invoices as this not your specific case.
The reason your account status became inactive was for lack of response from your part as well as lack of follow up at our end, and for that we offer an apology.
We constantly strive to enhance our client communications, and these comments validate that we need to focus more on the little things.
The good news is your Letter of Release (LOR) will be available as soon as the 5-day confirmation period ends. This is actually faster than you would receive it with a buyout.
We appreciate your feedback and wish you all the best with your new factoring company.
Smart Fleet Funding Team
As a long-time user
As a long-time user, I must say that the experience with funding has consistently been smooth sailing. The instructions have always been clear, making the process easy to navigate. What stands out the most is the efficiency—I've never had to wait long to receive funds, often getting them on the same business day. It's worth noting that I haven't felt the need to explore other services, given how reliable and straightforward funding has been.
April 22, 2024
Unprompted review
Reply from Smart Fleet Funding
Dear partner,
We're so grateful for your positive review! That is one of our value proposition Fast Easy and Secure Payment. (FES Pay)
To stay up-to-date on our latest news and offers, visit our website and follow us on social media (@smartfleetfunding)
Thank you again for your support!
Sincerely,
Nick - Smart Fleet Funding
Reliable company
Reliable company, consistently delivering quality services in an efficient manner that meets customers’ expectations.
April 4, 2024
Reply from Smart Fleet Funding
Hello Quebec inc
Thank you so much for your fantastic review! We're so glad to hear that you're a fan of our services.
We'd love to stay connected with you! Be sure to follow us on
our social media (@smartfleetfunding) for the latest news and updates.
Thanks again for your support!
Sincerely,
Nick - Smart Fleet Funding
First time and will be back
First time using funding. Was very easy to use and instructions were clear.
Received funds on the same business day
April 17, 2024
Reply from Smart Fleet Funding
Dear Luis Gonzalez
We're so grateful for your positive review! Also be the first experience funding. We're committed to providing excellent customer service, and we're always looking for ways to improve. That is one of our value proposition Fast Easy and Secure Payment. (FES Pay)
To stay up-to-date on our latest news and offers, visit our website and follow us on social media (@smartfleetfunding)
Thank you again for your support!
Sincerely,
Nick - Smart Fleet Funding
Payment was posted same day
Payment was posted same day, no issues at all. Great experience!!
April 5, 2024
Reply from Smart Fleet Funding
Dear Dunia Vardales
Thank you for your wonderful review! We're so glad you had a positive experience with our services. Your feedback means the world to us, and we're especially happy to hear that you appreciated.
We hope you'll continue to be a part of our community. We'd love to see you again soon! In the meantime, be sure to follow us on social media for the latest news and updates. (@smartfleetfunding)
Thank you again for your support!
Sincerely,
Nick - Smart Fleet Funding
Good Cusotmer Support
We work for a broker that pays us via Smart Fleet and we haven't had any issues. They consistently pay us within our terms. Any time I've had to deal with a representative at Smart Fleet it has been a pleasant experience. We have moved on from factoring as a company but if we ever needed to factor again I would consider them!
April 3, 2024
Unprompted review
Reply from Smart Fleet Funding
Dear Evelio G.
We're so grateful for your positive review! We're committed to providing excellent customer service, and we're always looking for ways to improve. That is one of our value proposition Fast Easy and Secure Payment. (FES Pay)
As you said we would love to you to recommend us, as your trusted partner and we hope to have you back.
To stay up-to-date on our latest news and offers, visit our website and follow us on social media (@smartfleetfunding)
Thank you again for your support!
Sincerely,
Nick - Smart Fleet Funding
Very bad service
Very bad service. I need just factoring service, they ask some credit application. For what?
March 21, 2024
Unprompted review
Reply from Smart Fleet Funding
Dear Vitali Bokun, we appreciate your feedback.
Smart Fleet Funding is strongly committed to building transparent and lasting relationships with its clients. In this case, we understand that your application for our factoring services was denied due to factors external to our operation, factors which were informed to you by our credit checking and underwriting team.
We appreciate your interest in us and we hope to be able to establish business relationships together again in the future.
Regards,
Nick - Smart Fleet Funding
Reply from Smart Fleet Funding
Hello Starlogistics
Thank you so much for your fantastic review! We're so glad to hear that you're a fan of our services.
We'd love to stay connected with you! Be sure to follow us on
our social media (@smartfleetfunding) for the latest news and updates.
Thanks again for your support!
Sincerely,
Nick - Smart Fleet Funding
Quick processing!
February 27, 2024
Reply from Smart Fleet Funding
Hello NorthEast SouthWest Logistics
Thank you so much for your fantastic review! We're so glad to hear that you're a fan of our services.
We'd love to stay connected with you! Be sure to follow us on
our social media (@smartfleetfunding) for the latest news and updates.
Thanks again for your support!
Sincerely,
Nick - Smart Fleet Funding
Reply from Smart Fleet Funding
Dear D.L.S. Express
Thank you for your wonderful review! We're so glad you had a positive experience with our FES Pay Service. Your feedback means the world to us, and we're especially happy to hear that you appreciated.
We hope you'll continue to be a part of our community. We'd love to see you again soon! In the meantime, be sure to follow us on social media for the latest news and updates. (@smartfleetfunding.com)
Sincerely,
Nick - Smart Fleet Funding
“I highly recommend this service.”
I was completely impressed with their professionalism and customer service.
February 8, 2024
Unprompted review
Reply from Smart Fleet Funding
Dear FRC Trans
Thank you for your wonderful review! We're so glad you had a positive experience with our services. Your feedback means the world to us, and we're especially happy to hear that you appreciated.
We hope you'll continue to be a part of our community. We'd love to see you again soon! In the meantime, be sure to follow us on social media for the latest news and updates. (@smartfleetfunding)
Thank you again for your support!
Sincerely,
Nick - Smart Fleet Funding
Reply from Smart Fleet Funding
Hi TCE Roadlines Ltd
We're so grateful for your positive review! We're thrilled to hear that you enjoyed your experience with our service.
Regards,
Nick Smart Fleet Funding
They promises the found will be 12…
They promises the found will be 12 hours and I see it on the account .
February 6, 2024
Reply from Smart Fleet Funding
Dear T Logistics,
Thank you so much for your positive review! We're thrilled you enjoyed our Factoring Services.
Your satisfaction is our top priority. We invite you to continue using our services and don't hesitate to reach out if you have any questions.
Best Regards,
Nick - Smart Fleet Funding
Reply from Smart Fleet Funding
Dear Bowrin Transport
We're so grateful for your positive review! That is one of our value proposition Fast Easy and Secure Payment. (FES Pay)
To stay up-to-date on our latest news and offers, visit our website and follow us on social media (@smartfleetfunding)
Thank you again for your support!
Sincerely,
Nick - Smart Fleet Funding
It is always a pleasure dealing with…
It is always a pleasure dealing with Paula. She is very professional and helpful! Good doing business with Traffix!
January 30, 2024
Unprompted review
Reply from Smart Fleet Funding
Dear Rashid Zameer
Thank you so much for your positive review! We're committed to providing excellent customer service, and we're always looking for ways to improve. We'll take your feedback to heart and continue working hard to meet your expectations.
P.S. Don't forget to check out our website for more information about our products and services.
Regards,
Nick - Smart Fleet Funding
Reply from Smart Fleet Funding
Dear Samuel Carrillo
We're so grateful for your positive review! That is one of our value proposition Fast Easy and Secure Payment. (FES Pay)
To stay up-to-date on our latest news and offers, visit our website and follow us on social media (@smartfleetfunding)
Thank you again for your support!
Sincerely,
Nick - Smart Fleet Funding
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