Prime Eco Solution ltd  Reviews 62

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We had two quotes for our new boiler, British Gas and Vaillant approved Prime Eco. There was. Difference of £1200 in prices with BG the highest for a lower spec product. Amit took us through pros and... See more

Rated 5 out of 5 stars

Amit was great over the phone and not pushy, then came to visit to make sure installation would have no problems. The fitters came and were helpful, clean, tidy and polite. Amit came to check every... See more

Rated 5 out of 5 stars

Lovely business to deal with..unfortunately I didn't get my boiler fitted by them due to issues in my house.. they were so helpful and obliging..would recommend them ..

Rated 4 out of 5 stars

Good Gas Safe Engineers who had divided the job equitably between them. Everything went smoothly. However I wasn’t able to inspect everything that they did as it was raining outside when they complete... See more

Company details

  1. Heating Contractor
  2. Boiler Supplier

Written by the company

Prime Eco Solution Ltd has staff with or over 15 years of experience in the Heating and Plumbing industry. We have fully qualified Gas Safe Engineers with the knowledge and experience needed to ensure that you receive not only the best service but complete peace of mind with true value for your money. Our reputation has been developed through hard work and reliability. We have many satisfied and returning customers because we provide the best and most compendious services in and around Central England. We offer a full range of services in PLUMBING and HEATING APPLIANCES. With us you could spread the cost of a new boiler with a range of flexible ways to pay.


Contact info

4.8

Excellent

TrustScore 5 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We recently replaced our 20 year old boiler

We recently replaced our 20 year old boiler with a brand new one
After researching various companies we chose Prime Eco Solutions to install our boiler, partly based on reviews we’d read and also on their costing which was very competitive. Our first point of contact was Amit who conducted a phone consultation on our requirements, he was very knowledgeable and professional, this was followed up by a visit from Manny, again a very helpful and professional gas engineer, he drew up a detailed plan for our unique installation and a week later he came back and the job was done, he was thorough in terms of talking through all technical details, he took the old boiler away and cleaned up meticulously. We are thrilled with the efficiency and cost savings of our new boiler, would definitely recommend this company

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and value from start to finish

We had two quotes for our new boiler, British Gas and Vaillant approved Prime Eco. There was. Difference of £1200 in prices with BG the highest for a lower spec product.
Amit took us through pros and cons of new boiler and explained everything unlik the harder sell from BG. On fitting day Manny and his colleague turned up, got stuck in and carried out refit and additional work within the day, too a high standard explaining what they were doing and why. Cleaned up on completion. No time spent hanging around on phones like some other tradesmen! Really pleased with our new boiler

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy people.

Amit was great over the phone and not pushy, then came to visit to make sure installation would have no problems. The fitters came and were helpful, clean, tidy and polite. Amit came to check everything was going well. As a company they did everything expected and more. I wouldn’t hesitate in recommending them. A company like this restores the trust in a profession where you hear so many horror stories.
Thank you Amit and your great team.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely business to deal…

Lovely business to deal with..unfortunately I didn't get my boiler fitted by them due to issues in my house.. they were so helpful and obliging..would recommend them ..

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Very Good service

Very Good service. We are happy with the boiler, working well your workers were very thorough and good with the job they did they did spend 4 to 5 hours but they did finsh the job and showed us how to work the boiler too. We would recommend your services to friends and family definitely.

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, very competitive price and the customer service was excellent.
Amit came to my house and Wednesday and the boiler was fitted the following Tuesday. The guys came to the house around 10am and were finished by 15:30.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

A great company in the boiler installation industry

Great service
Quite responsive
An initial sales person visit to access the suitability of Gas boiler setup and explaining in detail about different products as well as providing suggestions which are crucial for a layman to make a decision
On the day of installation a knowledgeable engineer visited the property and done the job with minimal disruption to our daily chores
Post installation same responsive on queries which are actually meant for the boiler company
These folks really values their customer which is a nice thing

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Good job

Smith is a well established company working with clients effectively and meets their needs or demands

November 23, 2024
Unprompted review
Rated 4 out of 5 stars

SMART Heating Hub

Good Gas Safe Engineers who had divided the job equitably between them. Everything went smoothly. However I wasn’t able to inspect everything that they did as it was raining outside when they completed the job. Had to clear the kitchen as a result, which was okay. As the gas engineers were treated well by myself, they responded appropriately to that. SMART Heating Hub should have informed me that they were sub contractors. As I was exhausted at the end of the day, also had to drive back down to a friends place.

December 18, 2024
Unprompted review
Rated 4 out of 5 stars

Full new system

Considering the 1st day they went to garage for 6 hours they got the job completed by Friday evening, very polite and helpful with any questions I had. Amit was amazing all the way through from the quote to completion of the job. Always there to reasure and help in any way he could. Boiler and radiators are amazing. Thank you all so much.

December 18, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look