SmartLearner Driving School  Reviews 1,887

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional patience, professionalism, and supportive approach, which significantly boosted their confidence. Many people highlight the clear and easy-to-follow instructions, noting how instructors effectively break down complex maneuvers and tailor lessons to individual needs. The overall service is frequently described as excellent, with consumers appreciating the efficient and well-organized lessons, leading to a smooth and enjoyable learning experience. However, some customers were not happy with a particular instructor, mentioning impatience and an expectation for immediate understanding of new concepts. These reviewers also felt that this instructor became annoyed when mistakes were made and provided inconsistent feedback regarding their progress.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise instructors like Tayebeh,... See more

User experience

People report positive experiences with user experience. Many customers highlight the supportive and patient... See more

Instructions

Reviewers mention positive feedback about instructions. Customers consistently praise instructors for their... See more

Service

Customers had positive experiences with service. Many reviewers praised the instructors for their... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the patience, clear... See more

Based on these reviews

Rated 5 out of 5 stars

I have passed my driving test in Coventry today with my instructor Arsal, with only one minor. He’s been an amazing instructor, very calm and knowledgeable. All lessons were tailored to exactly what I... See more

Rated 5 out of 5 stars

I highly recommend Aftab as a driving instructor. I passed my practical test first time, which speaks volumes about his excellent teaching. Aftab is patient, reliable, and his instruction style is ver... See more

Company replied

Rated 5 out of 5 stars

I can’t thank SmartLearner enough. I was extremely stressed just two days before my driving test in Coventry after my original instructor ignored me completely. I reached out to SmartLearner at th... See more

Rated 5 out of 5 stars

Yonis is the best instructor ever, he helped me conquer my fear of roundabouts, learn and understand the driving test routes of Coventry within a space of 3 months. He’s extremely kind and understandi... See more

Company replied


Company details

  1. Driving School
  2. Drivers License Training School

Written by the company

SmartLearner were established in 2004. Smart Learner Driving School is one of the leading driving schools in the West Midlands, dedicated to helping learners become safe, confident, and skilled drivers. We offer manual and automatic driving lessons, theory support, simulator training, and instructor training — all tailored to suit individual learning styles. Our highly qualified and friendly instructors focus on building confidence, providing clear guidance, and ensuring every lesson is productive and enjoyable. Whether you’re a complete beginner or preparing for your test, Smart Learner offers flexible lesson packages, competitive prices, and outstanding customer support. Join thousands of successful learners who have passed with SmartLearner!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Passed first time with only 2 faults

Mohammed F Khan is an absolutely brilliant driving instructor. His patience is second to none, and he is a great teacher who takes the time to ensure you understand every aspect of driving. I was really impressed with how he took the little habits I'd picked up from my previous instructors and worked with them rather than completely starting from scratch. With his help and advice, the test was very stress-free, I would definitely recommend him to others.

December 15, 2025
Unprompted review
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Reply from SmartLearner Driving School

Thank you so much for the lovely feedback. We’re really glad to hear you had such a great experience with Mohammed. Well done on keeping the test stress-free, and thank you for the recommendation.

Rated 5 out of 5 stars

Blerim was very supportive and and…

Blerim was very supportive and and patient from start to finish during my driving lessons, i couldn’t have done it without him and im very grateful, I would highly recommend using smartlearner

December 15, 2025
Unprompted review
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Reply from SmartLearner Driving School

Thank you for the kind words, Tom. We are delighted to hear you had a positive experience!

Rated 5 out of 5 stars

Recommended

I passed my driving test yesterday with Angar. He is very professional. His calm, supportive and very reassuring way of teaching helped me gain confidence on the road. Can't recommend him enough ❤️

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Best company to use

I couldn’t speak anymore highly of my instructor from smart learner. Viran was absolutely fantastic so patient and easy going never made me feel pressured to try to much at the smart. I took my time and ended up passing first time hands down couldn’t have asked for a better instructor would highly recommend to anyone who is wanting to learn. I’ve already had my mother in law going with smart learner 10 out of 10

December 1, 2025
Unprompted review
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Reply from SmartLearner Driving School

Thank you for the amazing feedback on your lessons with Viran! We are delighted to hear you have passed your test. Congratulations!

Rated 5 out of 5 stars

Coventry Driving test with Arsal 0 driving faults- First Attempt


I passed my driving test in Coventry with my instructor Arsal, and I honestly couldn’t have asked for a better experience. Arsal was incredibly supportive, patient and genuinely committed to helping me become a confident and safe driver. His teaching style was calm and clear and he always took the time to explain things in a way that made sense. Thanks to his guidance and calm nature, I passed first time with absolutely 0 faults, something I never imagined possible. I’m truly grateful for all his help and would highly recommend him to anyone looking for an instructor who really cares about their progress.

December 3, 2025
Unprompted review
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Reply from SmartLearner Driving School

Congratulations on passing your driving test, Phoebe. This is an amazing achievement, and you should be very proud!

It is great to hear you had a positive experience taking lessons with Arsal. We will be sure to pass on your kind words!

Rated 5 out of 5 stars

Pete is a fantastic instructor

Pete is a fantastic instructor. Because of his teaching I only got 1 minor. I recommend him to other learners

December 10, 2025
Unprompted review
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Reply from SmartLearner Driving School

A big congratulations on passing your test with only 1 driving fault, this is a great achievement!

Rated 5 out of 5 stars

Very good instructor Chris.

Very good instructor Chris.

Absolutely loved him and he made it all seem fun.

December 8, 2025
Unprompted review
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Reply from SmartLearner Driving School

Thank you for the great review :)

Rated 5 out of 5 stars

I just passed

I just passed. Mr. Ali Raza is a very good instructor. He was very patient with my learning process and understood my weaknesses & usually gave contructive feedbacks that helped my confidence. Finally, he helped me navigate anxiety where I needed it the most. I will surely recommend SmartLearner for your driving experience.

December 8, 2025
Unprompted review
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Reply from SmartLearner Driving School

Congratulations on passing your test! This is a great achievement.

We are delighted to hear Ali was able to help you build your confidence and manage your anxiety! We wish you the best of luck in your future driving endeavours!

Rated 5 out of 5 stars

Great instructor

I’ve had a very positive experience with Smart Learner in Coventry. My instructor was Mohammed Farukh Khan, and he is the most patient and the calmest instructor I’ve met. He’s very constructive with his feedback, and built my confidence in driving. I would recommend him to anyone!

December 6, 2025
Unprompted review
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Reply from SmartLearner Driving School

Thank you so much for taking the time to share your feedback. We are delighted to hear that you had such a positive experience with Smart Learner, and it is wonderful to know that Mohammed Khan helped you feel confident and supported throughout your lessons. Patience and constructive guidance are qualities we value highly in our instructors, and your recommendation means a great deal. We wish you safe and happy driving ahead, and thank you again for choosing Smart Learner.

Rated 5 out of 5 stars

Instructor - Tayebeh

My instructor was Tayebeh, i have only done 20 hours with her and i have passed my test first time today, she’s very patient and understanding, she always taught me things i struggled on and i would definitely recommend her as a instructor!!.

December 5, 2025
Unprompted review
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Reply from SmartLearner Driving School

Congratulations on passing first time, especially after just 20 hours! That is a fantastic achievement. We’re delighted to hear that Tayebeh helped you feel confident behind the wheel. Thank you for the recommendation, and we wish you safe and enjoyable driving ahead!

Rated 5 out of 5 stars

I passed!!

Learning to drive with Tay at Smart Learner has been one of the best experiences I could’ve asked for. From day one, she made me feel comfortable, confident, and fully supported. Her teaching style is the perfect balance of friendly, patient, and incredibly knowledgeable — she explains everything so clearly and never makes you feel rushed or stressed.
Tay always stayed calm, even when I was nervous, and she celebrated every improvement I made. She genuinely cares about her students and puts in so much effort to make sure you understand not just how to drive, but how to drive safely and with real confidence. Every lesson felt productive, positive, and tailored to exactly what I needed.
Thanks to Tay’s guidance, I went into my test feeling fully prepared — and passed first time!
If you’re looking for a driving instructor who is supportive, professional, and truly exceptional at what she does, I cannot recommend Tay at Smart Learner enough. She is simply amazing.

December 5, 2025
Unprompted review
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Reply from SmartLearner Driving School

Thank you for such a wonderful review, and congratulations on passing your test first time! We’re so pleased to hear how confident and supported you felt learning with Tay. She takes great pride in helping every learner feel calm, safe and well-prepared. We truly appreciate your recommendation and wish you all the best on the road ahead. Safe driving!

Rated 5 out of 5 stars

My name is Arvind Singh and I have…

My name is Arvind Singh and I have passed my driving test at warwick first try with only 3 faults. My instructor is Mohammad Asghar (Tariq). He was extremely helpful and he explained stuff very clearly. I had an incredible learning experience learning with Mo and he has an eye for detail and definitely listens to any inquiries you may have. Any questions i had he explained it very well. I would highly recommend to anyone who wants to learn driving. I also thank smart learner for sending me a nice instructor and he is hilarious. Every lesson I had with him it was enjoyable and I looked forward to them.

December 4, 2025
Unprompted review
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Reply from SmartLearner Driving School

Congratulations Arvind on passing your test first time with just 3 faults — an excellent result! We’re delighted to hear how much you enjoyed learning with Mohammad Tariq. Thank you for your kind recommendation and for choosing Smart Learner. Wishing you safe and happy driving ahead!

Rated 5 out of 5 stars

Passed first time

My driving instructor was Surinder, I didn't have a clue before I got in the car and was terrified but he made me feel calm and confident and taught me at a really comfortable pace and I passed my test first try!

December 4, 2025
Unprompted review
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Reply from SmartLearner Driving School

Congratulations on passing your test first time — that’s a brilliant achievement! We’re so pleased to hear that Surinder supported you from the very beginning. Thank you for sharing your experience and for choosing Smart Learner. Wishing you safe and enjoyable driving ahead!

Rated 5 out of 5 stars

Thank you Pete for the memories!

My instructor Pete, a seasoned veteran behind the wheel got me up to speed in just over a month.
I booked the 30h package and still got refunded 4.5h, passing my exam first time with only two minors.
Not only Pete taught me how to pass the exam but more important, he actually taught me how to drive properly, preparing me for the real road ahead.

Nothing bad to say about the driving school and above all, my instructor Pete.
Fully recommend them! 👌

December 4, 2025
Unprompted review
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Reply from SmartLearner Driving School

Congratulations on passing first time with just two minors — a fantastic result! We’re delighted to hear how much progress you made with Pete and that his experience helped you feel prepared not only for the test, but for real-life driving. It’s great that you were able to complete your training efficiently and even receive a refund for unused hours.

Thank you for your kind recommendation and for choosing Smart Learner. Wishing you many safe and confident journeys ahead!

Rated 5 out of 5 stars

A very positive review regarding my instructor and smart learner driving school.

I am typing this very positive review regarding my instructor whose name was Sajid from the Coventry, Westmidlands, branch he helped and guided me every step of the way and I achieved my goal to obtaining my driving licence.
I would highly recommend smart learner driving school to friends and family.
Thank you to Sajid and the whole smart learner driving school team members.
Kind regards
Jason.

December 3, 2025
Unprompted review
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Reply from SmartLearner Driving School

Thank you, Jason, for your wonderful review. Congratulations on achieving your goal and securing your driving licence! We’re very pleased to hear how supportive Sajid was throughout your learning journey. Your recommendation truly means a lot to both him and our team at Smart Learner.

We wish you safe and confident driving ahead, and thank you again for choosing us.

Rated 5 out of 5 stars

Very good instructor

Came last minute asking for lessons when I had a test in 10 days and passed. Thank you Noman

December 1, 2025
Unprompted review
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Reply from SmartLearner Driving School

Congratulations on passing your test, especially with such a short timeframe to prepare! We’re glad Noman was able to help you feel ready and confident. Thank you for your review and for choosing Smart Learner. Safe driving!

Rated 5 out of 5 stars

I've recently passed my driving test…

I've recently passed my driving test with 3 minors 1 of them being the tell me question and I would like to thank my instructors 1st of i has Raf in the manual and even tho he was great i just couldn't cope with learning the manual do raf recommended I go with his brother reuban in the automatic and it was the best decision because I learnt more sufficiently then I would of in the manual so id like to really thank him for having the patience with me and good luck with ur future endeavours id also like to thank rag for seeing me thru the last parts of making sure I was ready for my test so thank you all again

November 24, 2025
Unprompted review
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

Congratulations on passing your test! We’re really pleased to hear how well you progressed with Reuban in automatic and that the switch made you feel more comfortable and confident. It’s also wonderful that Raph and Raj supported you throughout your journey.

Thank you for your kind words and for choosing Smart Learner. We wish you all the best and many safe miles ahead!

Rated 5 out of 5 stars

I recently passed my driving test first…

I recently passed my driving test first time with only 3 minors - I couldn’t thank my instructor enough Dilraj (Raj) doing manual.
I started my lesson beginning of July and passed within 5 months thanks to all the support and lessons with my instructor, I couldn’t recommend him enough ! Always very calm, made me feel comfortable and confident in my driving abilities even when I didn’t think I was ready !

December 1, 2025
Unprompted review
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

Congratulations on passing your test first time with only 3 minors — an excellent achievement! We’re delighted to hear how much confidence and support you gained from your lessons with Dilraj. His calm and encouraging teaching style is something we value greatly, and it’s fantastic that he helped you feel fully prepared in just 5 months.

Thank you for your kind recommendation and for choosing Smart Learner. Wishing you safe, confident and enjoyable driving ahead!

Rated 5 out of 5 stars

Thank you!

I highly recommend Aftab as a driving instructor. I passed my practical test first time, which speaks volumes about his excellent teaching. Aftab is patient, reliable, and his instruction style is very clear and easy to follow. He breaks down complex maneuvers into simple, manageable steps, which helped me feel much more confident and prepared. Thank you, Aftab!

November 24, 2025
Unprompted review
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

Congratulations on passing your test first time — a brilliant result! We’re really pleased to hear how much Aftab’s patience, reliability and clear teaching style helped you feel confident and well-prepared. Thank you for your recommendation and for choosing Smart Learner. Wishing you safe and enjoyable driving ahead!

Rated 5 out of 5 stars

I passed my driving test first time thanks to Raphael

I passed my driving test first time with zero faults, and I couldn’t have done it without my amazing instructor Raphael! He’s extremely patient, calm, and very professional in his teaching. Raphael explains everything clearly, builds your confidence on the road, and always makes sure you fully understand before moving on. I’d highly recommend him to anyone looking for a great driving instructor – he truly goes above and beyond to help you succeed!

October 10, 2025
Unprompted review
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Reply from SmartLearner Driving School

Huge congratulations on passing first time with zero faults — an outstanding achievement! We’re delighted to hear how much Raphael’s calm, patient and professional approach supported you throughout your learning journey. He is committed to helping every learner feel confident and fully prepared, and your feedback reflects that perfectly.

Thank you for your recommendation and for choosing Smart Learner. Wishing you many safe and enjoyable miles ahead!

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