Smart Parking Deals Reviews 

26
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Never use them! Total con & Awful service. Paid for meet and greet and then got told to take the car to an offsite car park and was charged £15 to be taken to terminal at Heathrow. Upon collection th... See more

Rated 5 out of 5 stars

Fantastic service at Gatwick Park and Ride! The booking process was simple, the staff were friendly, and the shuttle to the terminal was quick and efficient. My car was kept secure, and pickup was has... See more

Rated 1 out of 5 stars

We wait 3 hours to recover our car whit more then 60 call for updates until we decide to take a taxi and pick the car ourselves not mention that give them a notice whit 30 min upfront and let them kn... See more

Rated 1 out of 5 stars

I booked parking at Heathrow through this comparison site. The confirmation email said the service provider is Premium Parking LHR. DO NOT use these under any circumstances, i have just received a Pen... See more

Company details

  1. Price Comparison Site

Written by the company

Welcome to smartparkingdeals, the UK’s premier airport parking comparison site! We are dedicated to making your travel experience stress-free by helping you find and book the best parking deals at airports across the country.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

26 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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1.6

All reviews

(26)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Liars

This is the most awful car park to ever find, do not book this place there a scam, they tell you there 10 mins from Manchester airport when there actually 20 minutes away.

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service at Gatwick

Fantastic service at Gatwick Park and Ride! The booking process was simple, the staff were friendly, and the shuttle to the terminal was quick and efficient. My car was kept secure, and pickup was hassle-free. Great value for money – highly recommended!

November 8, 2024
Unprompted review
Rated 1 out of 5 stars

USE ANYONE ELSE

This company scored low due to the extremely bad comms, arriving late for departure flight and arrival flight despite following all instructions of giving them the required notice on the email instructions, An hour late for our departure drop off then the agreed booked time slot, and 30 minutes late on our arrival this is in addition to their mandated travel time. When the business rep arrived no apology nothing, we were so delayed by this company arriving to take our car we literally ran for our flight and only just made it as they arrived so late! I started to panic and called them every 10 mins looking for updates they turned their phones off and didn't even answer the mainline. Total joke would never use again and recommend you find yourself another parking agent. AWFUL!!

November 25, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this company!

Booked a parking in Heathrow with them. Everything fine till the moment when I supposed to pick up my car. They informed me they can't give me the car before the time agreed (even though in the contract they mention that you can call the moment when you clear the customs and they will deliver in about 20 minutes) I said ..okay I will wait. They delivered the car 2 hours later then the hour agreed. I understand you can't deliver early but 2 hours after the contract? After I called like 7-8 times? Avoid this company!

October 30, 2024
Unprompted review
Rated 1 out of 5 stars

Car running like a pig when we picked it up.

Seemed legit and the guy turned up on time, but they gave us duff instructions for where to meet him which wasted precious time. He then took up time we didn’t really have coaching us through the online system for leaving him a personal 5-star review - we were running late for boarding by then.
But it was picking up the car 2 weeks later that confirmed our review: someone had completely rearranged the seating - both front seats were set way back and the passenger seat was fully reclined. Why would they do that?
Then we started the car and instantly realized something was wrong. The engine was clearly only running on 3 out of 4 cylinders, juddering and almost conking out. We have written to them three times asking for an explanation - needless to say no reply. Diagnosis and repair was expensive. Considering legal action but difficult to prove anything. I was in a hurry (partly their fault) so did not record the mileage.
Recommend you avoid: cheap to book but all in all the most expensive airport parking yet.

September 15, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

DO NOT PART WITH A PENNY THIS IS A SCAM
BOOKED BUT THERE WAS A MISTAKE ON THE CONFIRMATION SO TRIED TO SORT IT. ORIGINALLY TOLD IT WOULD BE £9 THEN WENT UPTO £15 AND TOLD PRICE WOULD GO UP EVERY 10 MINS.
WAS TOLD WE WOULD GET A REFUND BUT NEVER RECEIVED A PENNY TOTAL SCAM !! THEY ARE GOING UNDER ANOTHER NAME AS WELL NOW

October 21, 2024
Unprompted review

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