Smart Pet Devices Reviews 186

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent product. Easy to use for me and my gremlin pooches. They mastered it in a day but it took me a couple more to learn about the locking device. This is only because I didn't read the instru... See more

Rated 5 out of 5 stars

Ordered Sureflap Microchip Cat Flap Dualscan Connect With WiFi Hub Bundle -App Controlled Cat flap. Arrived quickly and as described. Cheaper than any other website by around £60 at the time of purcha... See more

Rated 5 out of 5 stars

Fitting of the door was done by a local glazing company as it went into a double glazed conservatory door and the whole glass panel had to be replaced with the hole for the dog door cut into it. Onc... See more

Rated 5 out of 5 stars

Catflap arrived quickly. Exactly what we wanted to allow 2 cats free access and the kitten to stay inside. 1 cat has mastered the new catflap. The other one doesn't like the clicking noise but we ar... See more

Company details

  1. Pet Store

Written by the company

Smart Devices For Your Pet, We Supply Smart App-Controlled Microchip Cat Flaps, Pet Doors, & Pet Feeders. Classic Microchip Cat Flap, Pet Camera`s, Self-Cleaning Litter Boxes, Large Dog Doors, Clear Cat Flaps, We Offer Advice & Guidance On Which Product Best Suits Your Cat, Dog & Home.


Contact info

4.9

Excellent

TrustScore 5 out of 5

186 reviews

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Rated 5 out of 5 stars

Great company, product worth every penny

The product we bought from here has been a godsend (app synced cat flap).. the cat was waking us up every morning at 5.30am. Now we’ve set the cat flap to automatically open in the morning we are finally getting a good nights sleep again. Great peace of mind when we’re away from the home and good insights too. Worth every penny. Delivery and customer service really good too.

May 3, 2021
Unprompted review
Rated 5 out of 5 stars

Changing lives for the better

An excellent company that I’m delighted to have found. I was looking for a dog feeder as my waggy canine vomits bile if not fed a pre breakfast snack very early in the morning, at a time I need to still be asleep.
I looked everywhere & they are expensive, especially when one can’t be sure if the woofer will take to it, ever. Then I found this site & a similar dog feeder for £16. I had already read elsewhere that the brand of dog feeder was good & from the USA but usually retailed at anything up to £60. Service from the company was excellent & once filled with plain homemade popcorn, the device became deeply adored by woof face & allowed me to finish a nights sleep - the machine works like a dream. Altogether I am so happy to have found smart pet devices, no longer waking to vomiting dog, puddles of bile & a bed growing cold when I’m still tired. Prices, service & the range of goods from this site are excellent, I’ll certainly shop there again. It’s also good to buy from a family firm. Thank you to this family for providing me with hours of sleep & my dog has a new addition to her list of things & people to whom she’s devoted.

May 1, 2021
Unprompted review
Rated 5 out of 5 stars

Great!

Great product, works as described. Customer service was brilliant, as there was trouble with my address but they got in contact and sorted it quickly and the product was delivered speedily!

May 1, 2021
Unprompted review
Rated 5 out of 5 stars

Great value and service

We bought the 5 meal automated pet feeder and it has been great for us and our cat, Cara. Delivery was fast and the price was better than other websites we looked at. I would recommend Smart Pet Devices to others.

May 1, 2021
Unprompted review
Rated 5 out of 5 stars

Sure Flap Pet Door

We couldn't be more pleased with our new Sure Flap Pet Door from Smart Pet Devices. The price was competitive, it was delivered really quickly and very well packaged. The website was clear and easy to use. We will be buying from them again when the time comes.

April 6, 2021
Unprompted review
Rated 5 out of 5 stars

Great authentic products

Great authentic products, and a small passionately run business. We must support our small businesses, instead of taking the easy option with the big well known online retailers. Search them out and purchase from them direct. Thank you

April 5, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent experience from the start

From the moment I had first contact with Smart Pet Devices I was impressed. They answered my queries quickly and the delivery and installation were excellent too. The cat door is great. It’s given freedom to my cats to come and go as they please but it’s also given me the reassurance of knowing when they’re home and the door can be locked at a preset time so they’re safely inside overnight

April 3, 2021
Unprompted review
Rated 5 out of 5 stars

Return Customer

We had already bought this cat flat several years ago but we’re not changing the external doors of the house to be glass so have repurchased the cat flap and glass door add on. Such a good quality item. We’d never buy anywhere else.

April 3, 2021
Unprompted review
Rated 5 out of 5 stars

Great price

Great price, great value, super speedy delivery! Very happy customer, would definitely buy through them again :)

April 2, 2021
Unprompted review
Rated 5 out of 5 stars

Cat Mate Chip Reading Cat Flap

Received our Cat Flap in double quick time and persuaded the cat to walk through it (with difficulty) but I was not convinced we had done it correctly . I rang the supplier who was extremely friendly and helpful. I was sent instructions to press button for a required length of time to make the unit more sensative. Got the cat on our bed and persuaded her it WAS a good idea to walk through the opening and hey presto clicking from the release mechanism. Installed the flap in the door. She loves it and has started flying through it a break neck speed.
Where's the Cat Click Click ! Oh she's just come in.
Great tool wonderful service Thank you.
John Walden Woolsthorpe.

April 2, 2021
Unprompted review
Rated 4 out of 5 stars

The smart cat flap is a great device

The smart cat flap is a great device. Fitted to a metal door with the adaptor advised and works great. Only problem is with the software as sometimes our second cat doesn't register going out or coming in and when we are away for the day this can be a worry. Not sure if it's due to our cat being a pocket rocket and using the flap at high speed! He is still allowed in and out but it doesn't push a notification to my phone.

April 2, 2021
Unprompted review

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