Smart Picks Reviews 21

TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

Fabulous company. I've been using them for years now. The perfect board games store - always a quick dispatch and fast delivery. Well packaged as well, never had any problems with damage like f... See more

Company replied

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY. Ordered on 20 Nov, now 2 Jan, its never arrived, all they do is sent tracking information, tracking stopped 15 Dec, they wont refund me either so Paypal is sorting this out.

Company replied

Rated 3 out of 5 stars

Sadly the items I had ordered said they were in stock but a few days after purchasing I was contacted to say they weren't in stock, maybe some better stock management would would help this situation.... See more

Company replied

Rated 4 out of 5 stars

I was reluctant, since I never heard of the site, it had middling reviews on here and it was a tricky to find item at a "too good to be true" price. I ordered with PayPal for buyer protection and to... See more

Company replied

Company details

  1. Game Store

Written by the company

Smart Picks offers an exciting range of board games, miniatures, tabletop and party games for fun with family and friends. We also provide a variety of novelty gifts and custom accessories.


Contact info

2.9

Average

TrustScore 3 out of 5

21 reviews

5-star
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1-star

Replied to 75% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Fabulous company

Fabulous company. I've been using them for years now.

The perfect board games store - always a quick dispatch and fast delivery. Well packaged as well, never had any problems with damage like from other stores.

So far I have purchased Meadow, Wingspan, Cubirds, King of Tokyo expansions, Machi Koro and many others.

Highly recommended.

August 17, 2022
Unprompted review
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Reply from Smart Picks

Wow, thank you so much for such a wonderful review — and for your loyalty over the years, it truly means the world to us! What a fantastic collection you've been building too; Wingspan, King of Tokyo, Machi Koro and the rest are all brilliant choices!

We take great pride in our packaging and dispatch, so it's fantastic to hear that every order has arrived safely and promptly. Reviews like yours are what keep us going.

We can't wait to help you add to your collection — here's to many more great games ahead!

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