Not impressed! I ordered a fridge freezer and after 4 days, with no explanation I was told I was getting a refund. I had to email to find out why refund had not been received. No reply then refund cam... See more
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We contacted SmartPriceHunter after we had a water leak and needed to replace some tiles. Our original tiles were no longer being stocked by the retailer we had used previously used.We confirmed throu... See more
Company replied
I'd been looking to source some specific tiles that were only available through a few online retailers, most of which required a trade account. When I found the exact tiles cheaper on SmartPriceHunter... See more
Company replied
Sarah has been helping me throughout the process of choosing my tiles. I am delighted with all her help to me and especially as I could not access my e mail at the time but she helped me using Watsa... See more
Company replied
Company details
- Building Materials Supplier
- Building Materials Market
- Building Materials Store
- Flooring Store
- Kitchen Supply Store
- Online Marketplace
Written by the company
Buy cheap building materials and supplies from our wholesalers and distributors or browse our construction materials. Next day delivery available nationwide
Contact info
6 Crystal Way, HA1 2HP, London, United Kingdom
- 02081140135
- info@smartpricehunter.com
- smartpricehunter.com
Not impressed!
Not impressed! I ordered a fridge freezer and after 4 days, with no explanation I was told I was getting a refund. I had to email to find out why refund had not been received. No reply then refund came through. Terrible customer service!
April 12, 2022
Fantastic service
April 5, 2022
Excellent service
Excellent service, and a fantastic price for the flooring we purchased.
October 28, 2021
Reply from SmartPriceHunter.com
Dear customer,
We are glad to hear that you are happy with the product your purchased.
We hope to serve you again in the future.
Kind Regards
Smart Price Hunter
Got tiles delivered very quickly and…
Got tiles delivered very quickly and customer service was great too
October 19, 2021
Reply from SmartPriceHunter.com
Dear Customer,
Thank you for your lovely feedback.
We are glad the tiles are what you expected, we would love to see your finished results here at Smart Price Hunter!.
Also share your finished project/work on out social media Pages!
We hope to serve you in the future.
Kind Regards
Smart Price Hunter
Postage not paid!
Purchased masks from the company at a reasonable price. But since making my purchase I have recieved correspondence from the company. The postage hadn't been paid for so it cost me an extra £1.50.
No way of knowing that the letter was company correspondence requesting online reviews on social media before paying the postage. Will not use this company again for that reason.
September 24, 2021
Unprompted review
Reply from SmartPriceHunter.com
Hello Paul,
We are very sorry that you had to pay £1.50 to cover the postage.
Please email our team at sales@smartpricehunter.com with your full name and order number, they can then refund you £1.50 to cover the postage cost.
We are very sorry you experienced this.
Kind Regards
Smart Price Hunter
Sarah has been helping me throughout…
Sarah has been helping me throughout the process of choosing my tiles. I am delighted with all her help to me and especially as I could not access my e mail at the time but she helped me using Watsapp. Sarah had endless patience with me. The tiles were delivered quickly in spite of Brexit, a great job and my tiler said they were really good quality. My neighbours have all been admiring them and at last I have real kerb appeal:D. I've decided now to do up my front garden with a little patio in the same tile. So big shout out to Sarah who is brilliant at her job and has since sourced some kitchen tiles for me to consider.
Thanks for smooth delivery, the delivery guy brought them in as I have a bad left arm. A great company that I am telling all my friends about :) Kind Regards Eilish Connolly.
September 15, 2021
Reply from SmartPriceHunter.com
Hello Eilish Connolly,
Thank you for your 5 Star Review!!
I am glad to hear that a member of the team was very helpful and delivered great service.
Your Feedback will be passed on to the member of staff.
We hope to serve you again soon.
Kind Regards
Smart Price Hunter
Reply from SmartPriceHunter.com
Thank you for your lovely Review!
We are glad that you enjoyed your experience with us.
We hope to serve you again in the future!
Kind Regards
Smart Price Hunter
Saved by locating original tiles through SmartPriceHunter
We contacted SmartPriceHunter after we had a water leak and needed to replace some tiles. Our original tiles were no longer being stocked by the retailer we had used previously used.We confirmed through the on-line chat facility that the tiles were made by the same Spanish tile manufacturer as our original tiles and placed a small order. We were kept informed of the delivery schedule via e-mail.The tiles arrived a day later than the e-mail specified and we were not at home. They were left on our doorstep securely wrapped and on a pallet. Altogether excellent service at an excellent price.
September 4, 2021
Reply from SmartPriceHunter.com
Hello Giannetta,
Thank you for your wonderful feedback!
We are very sorry in the one day delay of the tiles.
We are glad we could help you to replace the tiles.
We hope to serve you again in the future :)
Kind Regards
Smart Price Hunter
Brilliant got what I asked for !!!
August 31, 2021
Reply from SmartPriceHunter.com
Hi James,
Thank you for leaving us a review!
We are very glad that you were happy with your experience shopping with us.
We hope to serve you again in the future.
Kind Regards
SmartPriceHunter
Would 100% use again and recommend
Quick delivery. Unbeatable price. Great customer service
June 11, 2021
Reply from SmartPriceHunter.com
Hi Charlotte,
Thank you for your wonderful feedback!
We are glad that Smart Price Hunter could assist you.
We hope to serve you in the future :)
Kind Regards
Smart Price Hunter
Top Marks…
Would recommend this company without a doubt. One of the best I have ever dealt with. Customer service fantastic, particularly Christine who went the extra mile. Thank you.
June 7, 2021
Unprompted review
Reply from SmartPriceHunter.com
Hello Mr Fearnhead
Thank you for the amazing feedback!
We are glad that our staff delivered excellent Customer Service- The feedback will be past on to the staff member.
We hope to serve you again in the future! :)
Kind Regards
Smart Price Hunter
Customer service is the best of any…best customer service
Customer service is the best of any company
And delivery also terrific
May 5, 2021
Reply from SmartPriceHunter.com
Hi,
Thank you so much for the lovely feedback :)
I am glad our team provided excellent customer service.
We hope to serve you again soon.
Thank you for shopping with us.
Found by accident - will use again!
I'd been looking to source some specific tiles that were only available through a few online retailers, most of which required a trade account. When I found the exact tiles cheaper on SmartPriceHunter, with delivery at 1/3rd the cost of everywhere else, I was sceptical but thought I'd take a risk. I'm glad I did - communication was clear and the tiles were safely delivered a few days later (they were sent directly from one of the online retailers I wasn't able to buy from without a trade account).
April 23, 2021
Unprompted review
Reply from SmartPriceHunter.com
Hi Geoffery,
Thank you for your your positive Feedback!
I am glad the product and service was what you were hoping for :)
I am also glad that we could source the tiles you were looking for.
We hope to serve you again soon.
Thank you for shopping with us.
Very easy to use
Very easy to use service . There was a problem with my delivery but I got a phone call and was kept up to date with the progress.
April 16, 2021
Reply from SmartPriceHunter.com
Hello Sophie,
Thank you for your lovely review.
I am glad our Team kept you updated with your order.
We hope to serve you again soon!
Thank you for shopping with us!
Couldn’t be more helpful!
Couldn’t be more helpful! Great comms, 24 hour live chat, and respond so quickly with knowledge and ideas. Brilliant!
April 16, 2021
Reply from SmartPriceHunter.com
Hi Carol,
Thank you for the positive feedback.
I am glad that we could help you with what you were looking for.
We hope to serve you again soon
Thank you for shopping with us!
Tiles came quick and look great thanks
April 8, 2021
Reply from SmartPriceHunter.com
Hi Mark,
Thank you for your positive feedback. I am glad you were happy with both the service and the product. We hope to serve you again soon.
Thank you for shopping with us!
Very Efficient Service
I ordered four boxes x 20 tiles and they were delivered very quickly and the driver who delivered them was very polite
April 1, 2021
Reply from SmartPriceHunter.com
Good Morning George,
Thank you very much for your positive feedback, it is lovely to hear that our standards of service are being kept very high, I will be sure to pass this on.
Thank you for shopping with us!
SPLENDOUR - AUTOGRAPH BRIGHTON BLUE TILE 450X450
Tiles arrived intact and on time as discussed, and they went above and beyond to help me with checked out as it tried to add extra shipping, so they sorted that and got it cheaper.
April 1, 2021
Reply from SmartPriceHunter.com
Good Morning Becky,
Thank you very much for your positive feedback. It is lovely to hear that our advisors were able to help you and provide you with a great service and experience. I will ensure to pass this on to the sales team.
Thank you for shopping with us!
Great service
Great service, very helpful and informative. Delivery arrived on time as informed. Would 100% use again and recommend
April 1, 2021
Reply from SmartPriceHunter.com
Dear Customer,
Thank you for your positive feedback. I am glad to hear that our advisors were able to help and assist you with what you were looking for.
Thank you for shopping with us!
Reply from SmartPriceHunter.com
Good Morning Mr & Mrs Bresnan,
Thank you very much for your positive feedback. I am glad to hear that your experience with us was excellent and that you received your items very quickly.
Thank you for shopping with us!
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