SmartRecruiters Reviews 

25
TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Just had an interview with Tricia Baria as Carer. She had loads of questions and after interview, she said, there’s no vacancy yet. I just don’t know why I turned out applying to this company after... See more

Company replied

Rated 1 out of 5 stars

Pretty sure this recruiter is nothing but a scam. I’ve applied for several Amazon DSP positions, and get emails to schedule an interview. You can never schedule an interview it is met with a no time s... See more

Rated 1 out of 5 stars

Worst experience ever!! No email confirmation when applied, not possible to create user account as job seeker. Impossible to contact the support team if they even have any. The only button I found on... See more

Rated 1 out of 5 stars

Our company had recently switched to smart recruiter website as the only way to hire new starters. It’s been a really hard time to be a hiring manager in this company. As others have said, not only i... See more

Company details

  1. Recruitment Service
  2. Association or Organization
  3. Computer Accessories Store
  4. Software Company

Written by the company

SmartRecruiters powers Superhuman Hiring™ by freeing talent acquisition teams from legacy applicant tracking software, and equipping them with next-gen AI functionality. SmartRecruiters' platform serves as the hiring operating system for 4,000 customers, including Bosch, LinkedIn, and Visa. Companies with business-critical hiring needs turn to SmartRecruiters for best-of-breed functionality, world-class support, and a robust ecosystem of third-party applications and service providers.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(25)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible and waste of time

Horrible and waste of time. At the last selection of sending the application the whole thing freezes up it a waste of time and seems a con stay away from this terrible portal

September 6, 2023
Unprompted review
Rated 3 out of 5 stars

Applicants seem less supported than companies

Looked like a good portal initially, but once I applied for more than 2 roles, the older ones disappeared. What is the point of a system that tracks your applications in one place if it is limited to 2 applications only? They do not have an easy way to contact support at all, their contact methods are aimed at their sales efforts, they don't seem to care to support applicants using their portal. All their support links are directing you to their community portal, where you cannot login or register as an applicant. I think that is only to be used by companies who are their client. Since applicants can create an account with them they should offer to them too, not just the users of their paying customers.
*Update: I've managed to find a support email for applicants, I let them know the problem, they replied promptly letting me know that they know about it. 10 days later I got a follow up email advising me that the bug is fixed.

November 18, 2022
Unprompted review
Rated 1 out of 5 stars

Spammers - why bother offering an unsubscribe option?

Spammers. Do Catch22 know what rubbish you send out in their name? How many times do people have to unsubscribe before you take notice? I've unsubscribed multiple times from your useless updates. The latest are in Maidstone, London and Devon. I am searching in the North West.
The unsubscribe looks good, but it Doesn't Work. "You received this email because you are subscribed to Job Alerts from Catch22. If you feel that this email was sent in error, or you no longer wish to receive these emails, you can unsubscribe by clicking here".
Can I? No I can't. Spammers.
5th Oct 22 Yet another email. Unsubbed again.
6th Oct, and another, unsubbed again
8th Oct, and again...
11th Oct, Basingstoke Kent and Wolverhampton... unsubbed again
12th Oct, and again.
14th, 17th and 18th October, unsubbed again.
STOP EMAILING ME!
Spammers!

October 4, 2022
Unprompted review
Rated 5 out of 5 stars

SmartRecruiters Really Helped Us

We were on iCIMS before and struggled to get our hiring managers and franchisees to use the platform. Ever since we switched to SmartRecruiters our team has actually started using the platform.

Implementation went well and support has been good. I recommend giving them a shot.

October 5, 2018
Unprompted review
Show reviews in all languages. (25 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look