I’ve used SmartShip.ie and I can honestly say the service has been outstanding. Jevind is fast, professional, and always ready to help with any questions. Everything was handled smoothly from start t... See more
Company replied
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What a service, just a pleasure to actually use. Emails and whatsapped answered promptly, even sometimes out of hours. There app/ portal is spot on to use. Humans replying not bots , i... See more
Company replied
This company is the best forwarder I’ve used. The service they provided is outstanding. I had some issues with the website but they replied extremely quick on WhatsApp. Special thanks to Jevind and h... See more
Company replied
Spectacular service! First time using shipping forwarding services and Jevind and his team, in my opinion, went above and beyond with my package. They checked for the contents, ensuring no damage ha... See more
Company replied
Company details
Written by the company
SmartShip service is an e-fulfilment service that enables eCommerce small businesses and companies to deliver fast, cost effective and personalised order fulfilment to customers in Ireland. SmartShip are specialised in Business to Business (B2B) and Business to Consumer (B2C) fulfilment with over Years in Business and we have developed a platform where you can see all our orders in 1 place.
Contact info
Unit 1A Heatherview Business Park, N39KD82, Longford, Ireland
- 016994549
- support@smartship.ie
- smartship.ie
4.6
Excellent
57 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arrived completely damaged – looked like an AliExpress delivery
I would give zero stars if I could. The package I received via smartship.ie was in absolute states. The outer shipping box was torn open and heavily damaged, offering zero protection to what was inside. Because of their careless handling, my item arrived completely ruined. The entire parcel looked like a cheap, low-quality delivery straight off AliExpress, rather than a package handled by a professional local shipping company. Avoid them if you want your stuff to arrive in one piece.
March 30, 2026
Reply from SmartShip
We’re very sorry to hear about the condition in which your parcel arrived. This is absolutely not the standard of service we aim to provide, and we understand how frustrating it must have been to receive a damaged item.
To investigate this properly, could you please contact us directly at email with your tracking number and photos of the package? This will allow us to review what happened during transit and work with you on a suitable resolution.
Thank you for bringing this to our attention — we take feedback like this seriously and are committed to improving our service.
Kind regards,
SmartShip.ie Support Team
What a service 10/10 faultless
What a service, just a pleasure to actually use.
Emails and whatsapped answered promptly, even sometimes out of hours.
There app/ portal is spot on to use.
Humans replying not bots , in 2026
Like faultless experience to use , I wish more companies operated like this,
10/10
February 24, 2026
Unprompted review
Reply from SmartShip
Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience.
Reply from SmartShip
Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience.
I’ve used SmartShip.ie and I can…
I’ve used SmartShip.ie and I can honestly say the service has been outstanding. Jevind is fast, professional, and always ready to help with any questions.
Everything was handled smoothly from start to finish. Shipments were dispatched promptly and arrived on time, exactly as promised. What I appreciated most was the clear communication and the sense of reliability throughout the entire process.
February 18, 2026
Unprompted review
Reply from SmartShip
Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience.
Fastest delivery ever.
January 30, 2026
Reply from SmartShip
Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience.
Reply from SmartShip
Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience.
Spectacular service
Spectacular service! First time using shipping forwarding services and Jevind and his team, in my opinion, went above and beyond with my package. They checked for the contents, ensuring no damage had occurred on the way to their warehouse, added took extra care to ensure my fragile contents arrived safely and swiftly.
Definitely recommend!
January 22, 2026
Unprompted review
Reply from SmartShip
Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience.
Very happy about the service
Very happy about the service, quick reply quick shipments ! 5/5
January 16, 2026
Unprompted review
Reply from SmartShip
Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience.
Fantastic
Easy contact, Quick answers ! You can trust the service because it is cheap and on time !
December 31, 2025
Reply from SmartShip
Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience.
Easy forwarding from Ireland to UK
I wanted to buy an item online from the UK but the seller only shipped to Ireland. I was pleasantly surprised at the pricing when I found SmartShip as they were offering exactly what I needed.
I had a couple of queries that their support quickly answered and after sending the requested documents, my account was verified in under an hour.
I received notification that my parcel had arrived with the same day it was delivered and upon selecting and paying for my onward shipping, the package was on its way again. I'm seriously impressed that this can all be done within the same day as the item arriving.
No issues with customs or delivery, I will definitely be using this service again.
November 24, 2025
Unprompted review
Reply from SmartShip
Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience.
Reply from SmartShip
Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience.
This company is the best forwarder I’ve…
This company is the best forwarder I’ve used. The service they provided is outstanding. I had some issues with the website but they replied extremely quick on WhatsApp. Special thanks to Jevind and his hard working team. I’ve received my parcel one day earlier than expected which is a bonus. I highly recommend this company to anyone
November 14, 2025
Unprompted review
Reply from SmartShip
Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience.
Reply from SmartShip
Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience.
Great service ,my first deal with…
Great service ,my first deal with Smartship , many thanks to mr. jevind borthosow.
September 4, 2025
Reply from SmartShip
Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience.
Always a very quick and professional…
Always a very quick and professional service!
Problems if any are quickly resolved and shipments always on time !
It’s a pleasure to work with Jevind and confident to have part of our business in his hands .
Adele Wragg
Femgroup Ltd
September 3, 2025
Reply from SmartShip
Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience.
Reply from SmartShip
Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your positive experience.
Excellent service!
June 4, 2025
Reply from SmartShip
Your feedback means the world to us, and it motivates our team to keep delivering the best.
We truly appreciate your support and look forward to serving you again in the future! from SmartShip
AMAZING!
Jevind went above and beyond to help me in my moment of need. Shipment was fool proof. AMAZING!
April 1, 2025
Reply from SmartShip
Your feedback means the world to us, and it motivates our team to keep delivering the best.
We truly appreciate your support and look forward to serving you again in the future! from SmartShip
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