The guys that came for the installation were fantastic! All three of them super polite and tidy. They left no mess whatsoever. Only issue is with the main office communication. I had no idea w... See more
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Based on reviews, created with AI
We are approved ECO4 installers.
14 Warrington Street , OL6 6AS, Manchester, United Kingdom
Replied to 90% of negative reviews
Typically replies within 1 month
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Upto date I have been trying to get an update on a survey done a few weeks ago now . I was advised last week they would chase an update for me but this week I am struggling to get hold of anyone on the phones. Would really love some communication with what is happening going forward if possible since I am desperate for a boiler replacement in my property.
Ramzi and his team
Absolutely amazing team, very clean work, so professional and worked extremely hard all day! Thanks so much for you hard work guys!! Love the new boiler system
Ramazan and his tem
Have been working extremely hard putting in a new boiler and radiators, a whole new central heating system. They have been amazing, quick and tidy too. I have been very impressed.
Ramzi and his team worked very hard on my new boiler today took time to explain everything to me , considerate and tidy also very grateful,
Had my boiler changed it was quick and the staff was cooperative throughout the process also Mr Rizwan clear all the points coming out of my mind about the whole process thankyou
Smartway Energy Ltd installed my boiler, and I’m very pleased with their work. The team was professional, friendly, and efficient.

Reply from Smartway Energy LTD
Fantastic workmanship clean and fast service thank you very much.

Reply from Smartway Energy LTD
Very happy with the boiler installation. Professional, on time, and tidy work. The boiler runs great and the whole process was smooth. Would use them again.

Reply from Smartway Energy LTD
Brilliant service provided by smartway operatives. Arrived on time & Work carried out to high standards.

Reply from Smartway Energy LTD
I had my new boiler installed through the ECO4 scheme by Smartway Energy, and I couldn’t be happier with the service. The team fitted a brand new Worcester Bosch 4000 Greenstar boiler and did a fantastic job from start to finish.
A special thank you to Daljeet and the team – they were professional, friendly, and extremely helpful throughout the whole process. Their workmanship was excellent, and they made sure everything was completed to a very high standard.
They also cleaned and tidied everything up properly after finishing the installation, which I really appreciated. It’s great to see a team that takes pride not only in their work but also in leaving the home spotless.
Thank you again, Smartway Energy, for a smooth and stress-free experience. Highly recommended!

Reply from Smartway Energy LTD
Ramzi and his team were extremely helpful, polite and kept me informed throughout the day as to what was happening.
I had applied for the Grant online and was very happy to get accepted. The initial call was very professional and I could ring back with any questions I had.
The survey was done a few days later and the boiler installation was meant to be carried out on the 26/01, but I decided that breaking my ankle was a better choice, so it was postponed until today (4th).
I am completely bed bound, due to my ankle and Ramzi would take pictures and show me how far they'd got.
As far as I am concerned this company is 100% professional, tidy, respectful and would definitely recommend them.

Reply from Smartway Energy LTD
The team was very efficient, polite and worked to the high standards, that is both Amrit and the team for the boiler and also the insulation team.
Will be recommending to family and friends.

Reply from Smartway Energy LTD
Everything they did Excellent. We are very satisfied with them. They did great job, will 100% recommend them.

Reply from Smartway Energy LTD
Outstanding service! Smartway Energy LTD handled our installation professionally and with great attention. Communication was excellent throughout the process and the installation was completed quickly with no issues. They left everything clean and tidy. Very reliable company.

Reply from Smartway Energy LTD
Smartway Energy LTD was absolutely brilliant from start to finish. The installation team arrived on time, explained everything clearly, and worked efficiently. They installed neatly and works perfectly. Highly recommended.

Reply from Smartway Energy LTD
Sabi, Ramazan and the team were absolutely fantastic! They explained all of their work really well to help me understand.
They installed a brand new boiler which is working perfectly!
They cleaned up beautifully!! We are really grateful for their hard work!

Reply from Smartway Energy LTD
What a scheme ECO4 Smartway Energy fitted boiler in my home. I want to say thank you Smartway Energy for a wonderful job to install brand new 4000 Greenstar boiler. Specially thanks Mr. Amrit, he is very professional and helpful, great people. Thanks again

Reply from Smartway Energy LTD
Very good experience with smartway energy, would recommend

Reply from Smartway Energy LTD
Excellent team and work they done in my home superb. This team deserve 5star really recommend

Reply from Smartway Energy LTD
Why have you sent several men to my house today and tried to Bully me into letting them in? I signed a declaration stating that you were not allowed access to my property on 19/12/25 The police are now investigating as they have the van registration and the blue BMW who wanted to get in my property. They have ruined my property in several places including dangerous electrical, and now you don’t want to talk about it?? Tough times ahead for you
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