Loved the personal touch! When the size I ordered wasn’t in stock, they texted me to suggest another option and answered all my questions. Very pleased with the service.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Loved the personal touch! When the size I ordered wasn’t in stock, they texted me to suggest another option and answered all my questions. Very pleased with the service.
Company replied
Let me just start by saying that I was super impressed with their Customer Service. I made an error in my order and I called and they corrected it for me with no extra charge or issues. We received ou... See more
I bought buy one get one free the problem is I was looking at senior softball bats and I selected it and then had to go back to pick my second bat which was a senior bat also. I didn't catch it... See more
Ridiculously fast shipping, product came in perfect shape so kudos for using UPS instead of fedex who destroys everything they ship. Also got an amazing deal on the product too which made it impossibl... See more
Shop for Slowpitch, Baseball and Fastpitch Bats and Gear, Apparel, Accessories and much more from brands like Easton, Rawlings, Miken, Worth, and Anarchy.
1861 Scottsville Rd Bldg 600, 14623, Rochester, United States
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have made several purchases with SIS and never had a problem but I received a hoodie that's way too big and thin material compared to other items I've bought.
They won't send a return label, saying I must pay to send it back for a refund which will cost half the price of the item itself.
That's not good customer service for a business that does pretty high volume.
Disappointed.
Smash It Always smashes my expectations and is a great company to order from.
Quick shipping and good coms. Never had a bad experience with Smashit.
Exactly like the description and super fast shipping.
Great looking tuff, but they look very small for an adult 10 don’t know if they will fit comfortably. I need to send back for a 10.5
Smooth process and got bat delivered quickly for shipment to Canada
I ordered 2 Hoodies that were a large and ended up having to send them back and pay for shipping which was 20$ and 10$ exchange fee for something that is not sized realistically. I wear a large in everything else and this large was huge.
Just what I was looking for at a great price. Ordering was easy and was received quickly and in great condition.
Great deals on bats! Received both orders within a week and a half!! Will definitely return and recommend!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.