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See what reviewers are saying

Rated 2 out of 5 stars

My sister and I use smelly balls. My sister just purchased a new vehicle and while refilling, dropped a drop of liquid without noticing. It has completely messed up the material on her console. I agre... See more

Rated 1 out of 5 stars

I poured more than half the fragrance bottle on the balls but they don't smell at all unless I put my face up to them. Was going to get some for my sister too but not going to anymore if they don't sm... See more

Rated 5 out of 5 stars

I purchased 3 different smelly ball gift packs. They were reasonably priced considering they can be reused and will last much longer than other car fresheners. They also were very quickly delivered. I... See more

Company replied

Rated 3 out of 5 stars

I opened my order 2 weeks ago as I was waiting for my other car air freshener to run out but have just finished the small bottle that comes with the pack. I was abit disappointed as I found myself “re... See more

Company replied

Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. Car Accessories Store
  3. Car Equipment Accessories Store

Written by the company

So, “what are Smelly Balls?"… In a ‘nut’ shell, they are reusable air freshener balls that hang in your car that make it smell great. When they need a little freshen’ up – whip out the Fragrance Oil and top them up! We like to call them the Road Trip Essential! The best thing about them is, not only do you get to choose the fragrance separately, but you get to control the intensity of it – to suit your precious nose! Smelly Balls can be reused again and again and come in a range of different colours made sustainably using cruelty-free materials. Smelly Balls is more than just a funny name and some sweet, sweet scents. We work with women in Nepal that are breaking down generational barriers and creating a new and improved life for themselves.


Contact info

3.4

Average

TrustScore 3.5 out of 5

216 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Absolutely love my smelly balls.

Absolutely love my smelly balls , I picked chose the coastal drift scent for both my cars , it is such a lovely delicate smell, the felt balls look great and hold the fragrance well.

July 3, 2023
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Reply from Smelly Balls

This review totally made us smile! Thanks for being an awesome customer and for your support, Lisa :-)

Rated 4 out of 5 stars

I like the concept of the product....

I like the concept of the product, and the fragrances smell nice. I wish the viles of fragrances were bigger, as it can run out quickly. If the scent remained longer on the "Balls" then it would be better.

July 13, 2023
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Reply from Smelly Balls

We appreciate you sharing your thoughts with us, Peter! We will certainly consider your feedback.

Rated 5 out of 5 stars

Fantastic!

Shipping was so fast and everything was right in my order. Sustainable packaging, really nice smells and a good product overall.

July 9, 2023
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Reply from Smelly Balls

We are thrilled to hear that our product brings you joy! Thank you for taking the time to leave us such an amazing review 🌞.

Rated 5 out of 5 stars

Smelly balls by 3 packets

I recently purchased the set of three packets of the smelly balls. 2 were birthday presents and I kept 1. I put it in my car straight away, and it smells divine! Like coconut and lamingtons!! It’s not too strong. The smell is delicious! Highly recommend!

July 5, 2023
Unprompted review
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Reply from Smelly Balls

This makes us so happy to hear, Breanne! Thank you so much for taking the time to leave us this awesome review 🌞

Rated 3 out of 5 stars

which scent is which?

Hi Team,
I ordered three different scents this time. However they all turned up in unmarked vials. Which one is which scent?
Hopefully these containers won't leak like the other ones and the scents will last until they are used up.

July 2, 2023
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Reply from Smelly Balls

Thank you for your message. We are really sorry to hear that. I will get a member of our team to email you and discuss a replacement oil, as it should definitely be strong smelling when using that many drops. I feel like you may have received a faulty oil. Please contact us at hello@smellyballs.com.au . We would love to discuss this further 💛

Rated 5 out of 5 stars

Great name, great product

Great name, great concept, smart presentation and packaging.
Works very well.

June 7, 2023
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Reply from Smelly Balls

This makes us so happy to hear! Thank you so much for taking the time to leave us this awesome review 🌞

Rated 3 out of 5 stars

The scent doesn't last long

The scent doesn't last long. Have had this product for 2 months now. Love the concept and was keen to buy them even though I had read other reviews saying the smell doesn't last. This is true, when you apply the scent it's beautiful but then it only lasts about 2 days and you need to reapply. It's a bit of a hassle to need to reapply so frequently so we end up just having the balls unscented a lot of the time. A bit disappointed as it's fairly pricey for what it is :(

June 19, 2023
Unprompted review
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Reply from Smelly Balls

Thank you for taking the time to share your feedback with us. We're sorry that the oil doesn't seem to last as long as you had hoped.
At SmellyBalls, we're committed to using only the highest-quality, Australian-made fragrance oils, so we're confident that they should leave your car smelling great once you've applied the oil.
Alternatively, if you prefer, you can use your own fragrance oils on the balls. We want you to be completely satisfied with your purchase, so please let us know how we can help.
Thank you again for your feedback and support.

Rated 5 out of 5 stars

Love the smelly balls in my car

Love the smelly balls in my car! Even my friends can recognise my car and the fragrances are amazing

May 30, 2023
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Reply from Smelly Balls

You're the best! Thanks for taking the time to share your positive experience.

Rated 5 out of 5 stars

Absolutely love the smelly balls…

Absolutely love the smelly balls finally a product that actually works and makes my car smell amazing . Highly recommend

June 6, 2023
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Reply from Smelly Balls

Thank you so much for taking the time to leave us a review, Jenn 😍

Rated 5 out of 5 stars

Love these products!!

Love these products!!! For once I have finally found a car freshener that lasts and lasts and last!!!! So happy and highly recommend the smelly balls product!!

May 14, 2023
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Reply from Smelly Balls

We are thrilled to hear that our product brings you joy! Thank you for taking the time to leave us such an amazing review 🌞.

Rated 5 out of 5 stars

Can't believe how quickly I received my…

Can't believe how quickly I received my smelly balls. The quality is amazing and the fragrance is devine. Will certainly purchase more.

May 30, 2023
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Reply from Smelly Balls

That's awesome! Thanks for sharing your review with us and the community 😍

Rated 3 out of 5 stars

Smell didn’t last long but lovely scent

I opened my order 2 weeks ago as I was waiting for my other car air freshener to run out but have just finished the small bottle that comes with the pack. I was abit disappointed as I found myself “refilling” the balls with the scent provided every second day as it didn’t seem to hold its smell very long the honey suckle was lovely and refreshing. overall great product and aesthetically pleasing just disappointing how quickly I went through the bottle provided and the smell didn’t last very long

April 2, 2023
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Reply from Smelly Balls

Thank you for your feedback, Latisha – we really appreciate it. Our fragrances and the strength of scent within your space, really depend on the end consumer. Everyone's sense of smell is so different it is hard to gauge what is the correct strength for each person, as some customers have mentioned some fragrances are overbearing! :-)

We also feel that you may get used to the fragrance being in your car. You may really notice it at first and then as you get used to it, the fragrance may appear to be not as strong. Please get in touch at hello@smellyballs.com.au if you wish to discuss this further...we want you to be 100% satisfied with the product!

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