While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

My sister and I use smelly balls. My sister just purchased a new vehicle and while refilling, dropped a drop of liquid without noticing. It has completely messed up the material on her console. I agre... See more

Rated 1 out of 5 stars

I poured more than half the fragrance bottle on the balls but they don't smell at all unless I put my face up to them. Was going to get some for my sister too but not going to anymore if they don't sm... See more

Rated 5 out of 5 stars

I purchased 3 different smelly ball gift packs. They were reasonably priced considering they can be reused and will last much longer than other car fresheners. They also were very quickly delivered. I... See more

Company replied

Rated 3 out of 5 stars

I opened my order 2 weeks ago as I was waiting for my other car air freshener to run out but have just finished the small bottle that comes with the pack. I was abit disappointed as I found myself “re... See more

Company replied

Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. Car Accessories Store
  3. Car Equipment Accessories Store

Written by the company

So, “what are Smelly Balls?"… In a ‘nut’ shell, they are reusable air freshener balls that hang in your car that make it smell great. When they need a little freshen’ up – whip out the Fragrance Oil and top them up! We like to call them the Road Trip Essential! The best thing about them is, not only do you get to choose the fragrance separately, but you get to control the intensity of it – to suit your precious nose! Smelly Balls can be reused again and again and come in a range of different colours made sustainably using cruelty-free materials. Smelly Balls is more than just a funny name and some sweet, sweet scents. We work with women in Nepal that are breaking down generational barriers and creating a new and improved life for themselves.


Contact info

3.4

Average

TrustScore 3.5 out of 5

216 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love them!!

Wonderful experience as a first time buyer. Lovely communication with emails and texts and very fast postage, I ordered 2 days ago and I already have my Smelly Balls. They’re so cute and the scent is absolutely beautiful. Also noticed the care with packaging. Felt a bit special opening them! Thank you 😊

October 19, 2022
Smelly Balls logo

Reply from Smelly Balls

Thanks so much for leaving us a fantastic review Justine! We are so glad to hear you love your smelly balls and experience with ordering them. Thank you for supporting us 💛😊

Rated 5 out of 5 stars

Products look amazing

Products look amazing and I love the name perfect for my bestie/ boss

October 9, 2022
Smelly Balls logo

Reply from Smelly Balls

We are so glad to hear Rowena! Thank you so much for leaving us a review 😊💛

Rated 5 out of 5 stars

They are very cute

They are very cute and a lovely addition to my car.

September 14, 2022
Smelly Balls logo

Reply from Smelly Balls

Hi Karen, we are so glad to hear! Thank you so much for your review 😊

Rated 5 out of 5 stars

Great product I brought 3

Great product, Looks cute, smells nice. I brought 3 different Smellyballs and my son complained that I didn't consider buying one for him lol so will definitely buy again,also shipping was quicker than stated.

September 5, 2022
Smelly Balls logo

Reply from Smelly Balls

Thank you so much for your awesome review Meaghan! We are so glad that you love your Smelly Balls and your son wants some also. Thank you for the support 💛

Rated 2 out of 5 stars

Does not smell for longer then one day

Does not smell for longer then one day, and I used half the vile and it only lasted two days.

September 22, 2022
Smelly Balls logo

Reply from Smelly Balls

Hello Chloe, thank you for your message. We are really sorry to hear that, I will get a member of our team to email you and discuss a replacement oil as you should definitely be able to smell it! We will be in touch 😊

Rated 3 out of 5 stars

Idea is great was a little disappointed…

Idea is great was a little disappointed in lack of smell

September 22, 2022
Smelly Balls logo

Reply from Smelly Balls

Hello Jayne, thank you for your message. We are really sorry to hear that, I will get a member of our team to email you. We will be in touch 😊

Rated 5 out of 5 stars

Very happy wife thanks Smelly Balls

My wife Vikki noticed the Smelly Balls jumper in the Flockd Espresso cafe and asked me to order her one as she loved the quality. I went on line placed the order and had it delivered the next day. Very happy with the service we received.

September 5, 2022
Smelly Balls logo

Reply from Smelly Balls

Thank you so much for your review Mark! We love to hear that people are wearing and loving our apparel 😊💛😊💛

Rated 2 out of 5 stars

Looks cute

Looks cute.
Placed oil onto darker coloured balls, but can NOT smell anything in my car. Haven't bothered adding more. So now it's just decoration.

September 18, 2022
Smelly Balls logo

Reply from Smelly Balls

Hello Kirsty, thank you for your message. We are really sorry to hear that, I will get a member of our team to email you and discuss a replacement oil as you should definitely be able to smell it! We will be in touch 😊

Rated 5 out of 5 stars

Beautiful and Aussie made Too!

I love your product, it popped in to my FB feed and I love that it’s Australian made. Xmas shopping done!

September 16, 2022
Smelly Balls logo

Reply from Smelly Balls

Thanks so much for supporting our Aussie business! We are glad you love Smelly Balls, best Christmas present 😊😊

Rated 5 out of 5 stars

The delivery was fast and when I got…

The delivery was fast and when I got them, they are so cute and the fragrance I got with them is AMAZING.
Will defiantly be getting more.
Thank you

September 15, 2022
Smelly Balls logo

Reply from Smelly Balls

Yay we are so happy to hear Kerri! Thank you so much for your support and leaving us a review! Enjoy your Smelly Balls 💛💛

Rated 5 out of 5 stars

Amazing service from Hayley and with…

Amazing service from Hayley and with ordering online. Can’t wait till they arrive!

Thank you 🌞

September 14, 2022
Smelly Balls logo

Reply from Smelly Balls

Hi Sophie,
Thank you so much for your review, we are so happy to hear that Hayley was able to assist you, she is so great! Enjoy your Smelly Balls when they arrive 😊😊😊

Rated 5 out of 5 stars

Bought as a present

Bought as a present, very prompt and great service.

September 8, 2022
Smelly Balls logo

Reply from Smelly Balls

Thank you for taking the time to leave us a review Megan! We are so glad to hear, we hope the person gifted the smelly balls enjoys them 😊😊

Rated 5 out of 5 stars

Great

Smells delicious

September 6, 2022
Smelly Balls logo

Reply from Smelly Balls

Thanks so much Molly! They smell amazing right! 😊💛

Rated 5 out of 5 stars

This is my 2nd purchase

This is my 2nd purchase. I recently purchased the Cove Smelly Balls set & wanted to try another fragrance. These are so much better than any other air freshener I have purchased. Customer service is professional but friendly. Highly recommend product.

September 3, 2022
Smelly Balls logo

Reply from Smelly Balls

We are so glad to hear that you got another pair of Smelly Balls and love them! They just smell so good! Thank you for your review 😊😊😊

Rated 5 out of 5 stars

Becky

Easy to use web site, product as pictured. Absolutely beautiful smell and product. Will definitely be purchasing again.

September 2, 2022
Smelly Balls logo

Reply from Smelly Balls

Hi Becky, thank you so much for taking the time to leave us a review! We are so happy that you love your Smelly Balls! Enjoy💛😊💛😊

Rated 5 out of 5 stars

Glad I've found Smelly Balls!! 🥳

It's so cute and I love the colours. 🧡 Bought the Roadie SB Set with Honeysuckle fragrance oil. I'm so pleased with the scent. 🌸🧡👌🏻 The website is easy to navigate, more power Smelly Balls Team! 🥳

August 30, 2022
Smelly Balls logo

Reply from Smelly Balls

Thank you so much Kristine for taking the time to leave us such a great review! 😄 We are so happy to hear you could navigate our site and love your smelly balls! Enjoy them 💛💛

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look