Smiirl Reviews 2,864

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its engaging nature and ability to attract attention, often leading to increased social media followers and serving as a conversation starter. The staff is frequently highlighted for their friendliness and helpfulness, contributing to a positive overall experience. The customer service is widely regarded as outstanding, with many reviewers appreciating the quick, professional, and patient support received, even when encountering setup difficulties. The user experience is generally described as easy and straightforward, particularly regarding product setup and use. However, some customers reported receiving faulty units or experiencing initial difficulties with setup, which occasionally required extensive troubleshooting or assistance from customer service.

What people talk about most

Product

Reviewers highlight positive aspects of the product, often praising its nostalgic, retro look and its ability... See more

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise the team's... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the support... See more

Social media

Customers had positive experiences with social media. Many reviewers praise the counters for significantly... See more

User experience

Clients share positive opinions on user experience, often highlighting the product's engaging and interactive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience with Smiirl has been great since day one. The follow-up for the billing & delivery of our Facebook & Instagram counters was so efficient. Fast & secure delivery. Easy set-up via a user-... See more

Rated 5 out of 5 stars

Absolutely love our SMIIRL Facebook Counter! The quality is top-notch, setup was super easy, and seeing our follower count displayed in real time is such a powerful (and motivating) touch. It’s also... See more

Rated 5 out of 5 stars

I’ve been a Smiirl customer right from the beginning and have bought 4 over the years. They attract attention in a cool, non-intrusive way. They’re easy to set up – I even have a custom one that... See more

Company replied


Company details

  1. Promotional Item Store
  2. Social Media Agency

Written by the company

🇺🇸 Ten years ago in Paris, we launched Smiirl to bridge the gap between online engagement and physical spaces with our unique displays. “Smiirl,” a quirky blend of Social Media Integrated In Real Life, reflects our commitment to enhancing community connections for businesses. Initially focused on supporting small businesses, we’ve since expanded our mission to aid businesses of all sizes globally. As we celebrate a decade of innovation, we’re excited to keep the momentum going and make it clap for the next ten years! 🇫🇷 Il y a dix ans, nous avons lancé Smiirl à Paris pour créer des affichages qui lient le virtuel au réel, avec une touche unique. “Smiirl”, pour “Social Media Integrated In Real Life”, souligne notre désir de renforcer les communautés autour des entreprises. D’abord centrée sur les petites structures, notre mission s’élargit désormais aux entreprises de toutes tailles, partout dans le monde. Célébrons ensemble une décennie d’innovation et préparons-nous à applaudir pour les dix prochaines années !


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 82% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

My pizzeria followers have increased

I set it up very easily. Instagram counter has attracted a lot of attention from customers. They find it interesting that the counter increases as they follow. The price-performance ratio is very good.

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Smiirl Social Media Counter – A Fun and Engaging Display

The Smiirl Facebook Follower Counter is a fantastic blend of technology and fun, making it an exciting addition to any business or workspace. It provides a unique, real-time way to showcase social media growth, engaging both employees and customers.

One of the best aspects of the counter is how satisfying it is to watch the numbers physically rotate every time a new follower is added. It adds a tangible and interactive element to online engagement, making it a great treat for clients who follow us on social media. The sleek and minimalist design fits well into any environment, from cafés and retail stores to offices and studios.

Setup is simple, and the live updates provide an immediate sense of connection between the business and its audience. It serves as a great marketing tool, subtly encouraging more people to follow the page just to see the counter change.

Overall, the Smiirl counter is both functional and entertaining, turning social media growth into a visual and engaging experience. Highly recommended for businesses looking to add a unique touch to their customer interaction! 🚀🎉

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great counter, customers love it

The counter is great, works really well and looks great in our bar. Setup was a bit tough to start with it took some time as our wifi connection is not very strong, but managed to do it without calling support. Since then its worked perfectly and its great for engagement with customer in our bar.

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased a Smiirl counter

I recently purchased a Smiirl counter, and I’m really impressed with the quality and functionality. The setup was straightforward, and it integrated smoothly with my social media accounts. The real-time updates are a great touch, making it an engaging addition to my business.

Customer service was also responsive and helpful, answering my questions promptly. I highly recommend Smiirl to anyone looking to add a fun and interactive element to their space!

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Game-Changer for Our Music Shop’s…

⭐⭐⭐⭐⭐ Game-Changer for Our Music Shop’s Social Media!

We recently added a Smiiirl counter to our music shop, and the results have been incredible! As a business that thrives on community engagement, having a live, physical follower counter in our store has sparked so much interest and interaction. Customers love seeing the numbers go up in real time, and it’s become a fantastic conversation starter.

Since installing the Smiiirl counter, we’ve noticed a huge increase in our social media following. People visiting the shop are more likely to follow us on the spot just to watch the counter update! It’s also been a fun way to encourage engagement and spread the word organically.

Beyond the social proof, Smiiirl adds a modern, tech-savvy touch to our space, and it’s been a perfect addition to our marketing strategy. If you run a business and want to boost your online presence while enhancing your in-store experience, this is a must-have. Highly recommended!

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

fantastic!

This is a fantastic product that not only works, but it looks great! People love it and it gets them talking and following us!
I've had the Facebook and Instagram counters for almost a year now and I've never had an issue. Great product, highly recommend!

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

We bought a Smiirl for our ice cream shop

We bought a Smiirl for our ice cream shop here in California. Our customers love the dramatic flicking of the numbers when they add themselves to our Instagram. We installed the Smiirl a few days into Jan 2025 and in that months time we have had about 200 more Instagram followers. This is a great product that adds a fun interactive experience.

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a Smiirl counter in my café…

I’ve had a Smiirl counter in my café for about 4 months. It’s a nice little device that shows our Instagram follower count in real time. It definitely catches people’s attention, and we’ve gained around 150 new followers during this time. It’s easy to set up and works as expected. While it’s not a game-changer, it adds a small interactive element to the café that customers find interesting.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

I love it

I love it, we are having much better engagement with our customers and around 65 to 70% of clients to get into our local end up following us. It is amazing. As an improvement I would include extra sensors in the device to know if it is on or not, also the way it connects through page and same wifi is not ideal, but still, very happy with it

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

We purchased the Smiirl Insta and Fb…

We purchased the Smiirl Insta and Fb counter. The installation was easy even for a technical illiterate like me. What we have discovered so far is that we get more according to than in a 'normal' way. So am super satisfied with the product AND have been stupid to wait so long.

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing product

Amazing product! It is just an eye catcher and in every opportunity that we put it up, our spotify numbers show that people interact and follow!
Also we had lovely feedback with the team, they promoted our brand on their own channels and blogs. Super friendly.

November 1, 2024
Unprompted review
Rated 4 out of 5 stars

Top quality counter

The counter is top quality, the personalization was very nice and the different options to update the counter make it practical.
I wish we could:
- order bespoke counters with more digits, this would be useful in our case
- have space for personalization of the Units in addition to the logo
- a battery option that keeps the counter running when not connected to power
- have cheaper options for lower quality needs

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

I’m loving the Smiirl counter

I’m loving the Smiirl counter—it’s such a cool piece! At the moment, it sits proudly above my office desk, constantly reminding me of how awesome it is. I’m definitely planning on taking it out on gigs with me soon to give the crowd some real-time engagement. Setting it up with Instagram was surprisingly easy, and now I can track my followers as they roll in. It’s a great way to bring even more energy to the shows!

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Smiirl counters work for B2B as well as B2C

Bought a custom counter to display the number of people I've trained on how to ask for a referral and actually get one. It sits proudly in the background of my video calls, and has created a talking point to generate new interest in that service.

The aesthetic of the counter, the setup process, support team and even the unboxing experience (it's a more satisfying box than an iPhone!) are superb, and I highly recommend them for any B2B or B2C environment where you want to create a talking point or immediate call to action.

January 2, 2025
Unprompted review

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