Smile Hub, London Reviews 587

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being welcoming, friendly, and helpful, often highlighting their professionalism and attentiveness. Many people appreciate the clear and concise information provided regarding treatments, making them feel well-cared for and at ease, even with complex dental issues or anxiety. The service is frequently described as excellent, with consumers noting the efficiency, thoroughness, and personalized approach, leading to seamless transitions and positive outcomes. However, some customers mentioned feeling that the service was occasionally pushy or that they were not made to feel welcome.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the professionalism, kindness, and... See more

Service

Customers consistently report positive experiences with the service. Many reviewers highlight the comfortable... See more

Based on these reviews

Rated 5 out of 5 stars

The team at Smile Hub were very welcoming. Kush was extremely personable and provided me with clear and concise information relating to my dental treatment. His assistant Fatma was equally friendly an... See more

Company replied

Rated 5 out of 5 stars

I had a great experience at this dental clinic. Dr. Shaikho was excellent during my general dental health assessment, very thorough, attentive, and really took the time to listen and explain everythin... See more

Company replied

Rated 5 out of 5 stars

I have just finished my Invisalign with the smile hub. I had the fantastic Hena and Kumari looking after me for the whole of this year and it has been seamless. My appointments were always prompt and... See more

Company replied

Rated 5 out of 5 stars

Sharaddha is an excellent hygienist. She worked carefully around the two wire retainers inside my upper and lower teeth. She is thorough and considerate. Her careful explanation of how to improve my c... See more

Company replied


Company details

  1. Dental Clinic
  2. Cosmetic Dentist
  3. Dental Hygienist
  4. Dentist
  5. Orthodontist
  6. Teeth Whitening Service

Written by the company

Smile Hub is dedicated to achieving a high level of dental well-being for all our clients. We have been delivering quality, dental care to busy clients in the City of London since 2001 and are committed to ensuring excellence for all our patients. At Smile Hub we understand the demands of a busy work schedule and can offer the very latest in screening, preventative and aesthetic dental care at all of our clinics. We are a multi-cultural team of expert dental professionals practising right in the heart of the City of London. With diverse skills and a remarkable range of experience we can offer every kind of general dental service to a very high standard.


Contact info

4.9

Excellent

TrustScore 5 out of 5

587 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Always feel well looked after and look…

Always feel well looked after and look forward to my Hygiene appointment

February 27, 2026
Unprompted review
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Reply from Smile Hub, London

Thank you for your review. We are so pleased to hear that you have a positive experience.

Rated 5 out of 5 stars

Dr Hena Malkan at Smile Hub is amazing

I visited Dr Hena Malkan at Smile Hub for several crown procedures and the quality of her work has been outstanding. Having been to many different dentists across multiple continents, I can honestly say she is the best dentist I've ever had. Her attention to detail is exceptional, and she combines real technical excellence with a warm, reassuring manner. I truly wish I had found her sooner. I'm now considering Invisalign with her as well, I wouldn't trust anyone else. Cannot recommend highly enough.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Hena and Kimari were excellent

Hena and Kimari were excellent. Very comfortable and efficient work on replacing a tooth and a filling.

March 5, 2026
Unprompted review
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Reply from Smile Hub, London

Thank you for your review Oliver. Pleased it all went well for you and we look forward to seeing you again.

Rated 5 out of 5 stars

Dr Hena has been AMAZING!!! So happy I went to Smile Hub

Dr Hena has been AMAZING throughout my Invisalign journey. I can’t recommend her enough. She is so professional, kind and really cares about her work! I’m so happy with my results and astonished at how quickly my teeth straightened in 7 months (as opposed to 2 years that my local dentist quoted!) I signed up on an Open Day so saved money and got free bleaching too. Smile Hub have been great and if you are thinking about getting your teeth sorted then do not hesitate!!

March 4, 2026
Unprompted review
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Reply from Smile Hub, London

Thanks Kate for taking the time to recommend Hena and Smile Hub. Its great to hear your treatment is all finished in super quick time and that you are pleased with your results.

Rated 5 out of 5 stars

I went for a check up with Kellie

I went for a check up with Kellie. Super patient, thorough and kind. Romaysaa and Waqas did my hygiene appointment and were equally as great! Lovely experience and I will definitely be back.

February 18, 2026
Unprompted review
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Reply from Smile Hub, London

Thank you Brad for your review. We look forward to seeing you again.

Rated 5 out of 5 stars

Super thorough

Super thorough, incredibly helpful, feel taken care of
I had Sharaddha and Rebbi

February 13, 2026
Unprompted review
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Reply from Smile Hub, London

What a lovely review. So pleased to hear that our team was so helpful and took great care of you. Thank you.

Rated 5 out of 5 stars

Shaikho and Rebbi - dream team!

Shaikho and Rebbi did my wisdom tooth removal and the process couldnt have gone more smoothly! Shaikho is very friendly and made me feel at ease despite my anxiety about the procedure. Thanks so much to this wonderful team!

January 28, 2026
Unprompted review
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Reply from Smile Hub, London

Many thanks Bonnie. Lovely to hear it all went so well for you. We will see you again soon.

Rated 5 out of 5 stars

Maria completed a full oral reset for…

Maria completed a full oral reset for me over multiple sessions, walking me through each stage in detail and with supporting oral hygiene guidance. Professional and objective without being critical. I couldn’t have asked for better treatment overall. Thank you

January 22, 2026
Unprompted review
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Reply from Smile Hub, London

Thank you Chris for your review of Maria. We are so pleased to hear that you have been happy with the treatment and experience provided. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent care

Today, I visited Smile Hub Dental in Spitalfields. This was my fifth visit; however, I had not provided a review previously and felt it was important to do so now.

My hygiene appointment with Jasmine and Shabana was an excellent experience. They took exceptional care throughout the procedure, and Jasmine, in particular, performed her work to a very high standard. Her professional approach and patient care are truly commendable.

Both Jasmine and Shabana are valuable assets to Smile Hub Dental. I would highly recommend this clinic to anyone visiting for the first time. The environment is welcoming, and the overall experience reflects a positive and professional dental practice.

January 13, 2026
Unprompted review
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Reply from Smile Hub, London

Thank you for your very comprehensive review of your hygiene treatment at Smile Hub Spitalfields. We are very grateful for the feedback and delighted to hear that your experience was 5* with Jasmine and Shabana.

Rated 5 out of 5 stars

As a new customer of the practice with…

As a new customer of the practice with complex dental issues I was extremely nervous about my first appointment. I couldn’t have been better cared for, from the welcoming reception to the tenacious work Kelly Jones put into getting my issues resolved and putting me at ease. The best dental work I have ever had - and to top it off my teeth are like new after seeing Sharadha Shebana and taking on board the professional advice to keep them healthy. Recommended here by my daughter and would highly recommend to everyone.

November 28, 2025
Unprompted review
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Reply from Smile Hub, London

Dear Angela. Thank you for taking the time to write such a comprehensive review of our team and for recommending us. Its much appreciated.

Rated 5 out of 5 stars

Great dental service

The team at Smile Hub were very welcoming. Kush was extremely personable and provided me with clear and concise information relating to my dental treatment. His assistant Fatma was equally friendly and helpful. It was my first appointment since moving from BUPA and the transition has been seamless. Long may it continue.

December 8, 2025
Unprompted review
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Reply from Smile Hub, London

Thank you for your review of Smile Hub. We are so pleaaed to hear of your 5☆ care from Kush and Fatma. We look forward seeing you again at the clinic.

Rated 5 out of 5 stars

Dr Sharaddha Khandelwal the hygienist…

Dr Sharaddha Khandelwal the hygienist made me feel so so comfortable and calm during my visit. I have high anxiety levels at the dentist and she made sure I was comfortable and kept my nerves at bay. There was little to no discomfort and she kept me reassured.

November 25, 2025
Unprompted review
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Reply from Smile Hub, London

Diane thank you for your review of your hygiene experience. We are so pleased that you felt that you were well taken care of.

Rated 5 out of 5 stars

Kush and Fatma were amazing

Kush and Fatma were amazing. Just been to a checkup and all clear. So different to how things were before I met Kush. Lots of repairs on toot canal, wisdom removal, front teeth damage. But kush systematically fixed it all with very little pain. And am not good with pain. Kush is by far the best dentist I have been to. Would highly recommend him. Am looking to continue on staying with him. Never had a pain free dental before. Teeth and gums healthy. Thanks to kush and the work done! :)

November 24, 2025
Unprompted review
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Reply from Smile Hub, London

Thank you Vidu for your very kind review of Kush and Fatma. Lovely to hear that your mouth feels healthy and comfortable after treatment. We will look forward to seeing you again at Smile Hub.

Rated 5 out of 5 stars

Professional & prepared

I had been looking for a new dentist for quite some time. In these situations, it is natural to feel skeptical and worry about not being satisfied after the first appointment. I was truly impressed by the efficiency and professionalism of Kush and his assistant, Saif. The welcome was excellent, and the initial consultation was thorough and comprehensive. Kush was able to reconstruct my entire dental history and answer questions that previous dentists had not been able to address. I am extremely satisfied with the consultation I received and feel I am in very safe hands. Highly recommended.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

I have just finished my Invisalign with Dr Hena and Kumari

I have just finished my Invisalign with the smile hub. I had the fantastic Hena and Kumari looking after me for the whole of this year and it has been seamless. My appointments were always prompt and the service by the rest of the staff at smile hub Spitalfields is always excellent. Dr Hena is a very nice knowledgable orthodontist and I cannot recommend her highly enough. Thanks a lot

November 7, 2025
Unprompted review
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Reply from Smile Hub, London

Thank you Chris for taking the time to review the service that Hena, Kumari and the rest of the team. We are so pleased to hear you had such a positive experience.

Rated 5 out of 5 stars

Excellent care

The staff were incredibly helpful throughout my treatment, and I'm really pleased with the results. Would highly recommend to anyone!

October 22, 2025
Unprompted review
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Reply from Smile Hub, London

Thank you Joe. Thanks for recommending us!

Rated 5 out of 5 stars

Sharaddha is an excellent hygienist

Sharaddha is an excellent hygienist. She worked carefully around the two wire retainers inside my upper and lower teeth. She is thorough and considerate. Her careful explanation of how to improve my cleaning techniques was something I wish I’d been told years ago.

October 21, 2025
Unprompted review
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Reply from Smile Hub, London

Thank you Sue for your lovely review about our hygienist Sharaddha and the advice and care she has provided.

Rated 5 out of 5 stars

I had a great experience at this dental…

I had a great experience at this dental clinic. Dr. Shaikho was excellent during my general dental health assessment, very thorough, attentive, and really took the time to listen and explain everything clearly. I also had a follow-up appointment with the dental hygienist, Sharaddha, who was fantastic. She provided a really helpful breakdown of cleaning techniques and did an amazing job cleaning my teeth after years without a visit. I left feeling well cared for. Highly recommend the clinic and both Dr. Shaikho and Sharaddha!

October 14, 2025
Unprompted review
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Reply from Smile Hub, London

Many thanks for your review Mykta. Lovely to hear that we have helped you back into the habit of better oral health. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Very welcoming and friendly team

Very welcoming and friendly team
My hygienist was Reena Chelliah and she was really nice explained everything
Highly recommended and will definitely be back for future treatments

September 27, 2025
Unprompted review
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Reply from Smile Hub, London

Thanks for your lovely review of Reena. We will look forward to seeing you again.

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