I purchased the newest set and received my order without gels at all, supposed to be 3 none of them been delivered. But extra brush and coco smile carbon powder, few adverts not what’s important - ge... See more
Company replied
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Ordering was easy and delivery came within the promised time frame. The products don't work as well as hoped, but there is a noticeable difference. Compared to other similar products, these are the be... See more
Company replied
Ordering was easy and delivery came within the promised time frame. The products don't work as well as hoped, but there is a noticeable difference. Compared to other similar products, these are the be... See more
Company replied
I have ordered some pens on the 4th of March and still have not received them...have contacted them on 2 occasions by email, same on Instagram account, no response whatsoever....Shocking customer ser... See more
Company details
Written by the company
Deutschland's Nummer #1 in Sachen natürliche Zahnaufhellung. Erhalte dank des Phonebleachings® weiße Zähne gemütlich von zu Hause aus in nur 16 Minuten!
Contact info
2.9
Average
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Good service
July 21, 2020
Reply from SmileSecret®
Pięknie dziękujemy za wiadomość i zapraszamy do nas ponownie.
Serdecznie pozdrawiamy
Zespół SmileSecret.
Today we received the “complete set”…
Today we received the “complete set” and upon opening there was no bleaching gel included with the complete set. Please send the 3 x gel pens ASAP. Thank you.
Galen
July 17, 2020
Unprompted review
Reply from SmileSecret®
Hello Galen,
the whitening pens are in the package under the mouthpiece. You just have to pull the white strap.
If you have any questions, please contact our customer service at kundenservice@smilesecret.de.
best regards
Reply from SmileSecret®
Dziękujemy za wiadomość i zapraszamy do nas ponownie.
Serdecznie pozdrawiamy
Zespół SmileSecret.
Reply from SmileSecret®
Hello Punga,
please contact our customer service for further information about our Money-Back-Guarantee.
We would like to help you :)
Kind regards, your SmileSecret-Team
Reply from SmileSecret®
Hallo Yannik,
mehr geht nicht. Danke für deine top Bewertung.
Wir freuen uns, wenn ihr euch freut:-)
Liebe Grüße, dein SmileSecret-Team
Very nic product thanks you so much
June 30, 2020
Unprompted review
Reply from SmileSecret®
Hallo Sara,
thanks for the compliment. We wish you a bright smile with our products. Thanks for your feedback.
Best regards, your SmileSecret-Team
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