Smile Taxi Service Reviews 

4
TrustScore 4 out of 5

4.0

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Company details

  1. Taxi Service

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A reliable, comfortable, and on-time airport taxi service in Thailand.


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4.0

Great

TrustScore 4 out of 5

4 reviews

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4.0

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(4)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience with the company and with Suphansa

Our experience with the company was excellent. I sent a request very last minute for a transfer from Sukhothai airport to the hotel we booked. I used whatsapp for the booking and the communication was very quick. Initially there was no driver available. Suphansa, my very helpful contact, came back to me a little bit later with a solution. She managed to make a very good arrangement. The driver, Kim, was very professional. He waited for us outside the airport, with my name written on a paper.
We were very satisfied with the customer management and the quality of the service. Highly recommended

January 21, 2026
Unprompted review
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Reply from Smile Taxi Service

Dear Sorina Bobu,

Thank you very much for taking the time to share such a detailed and kind review. We truly appreciate your trust in Smile Taxi Service.

We are very happy to hear that Suphansa was able to assist you quickly and find a solution, even with your last-minute request. Providing reliable support and clear communication is something we always strive for, and your feedback means a lot to our team.

We’re also glad to know that Kim took good care of you and that everything went smoothly from the airport pickup to your hotel. Your satisfaction with our customer management and service quality is the greatest reward for us.

Thank you again for your recommendation. We sincerely hope to have the pleasure of serving you again in Thailand in the future.

Warm regards,
Smile Taxi Service Team

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