Smileyclinic Reviews 

98
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

It's a shame that I have to rate this company at all to make the review. STAY CLEAR of this company. I have a feeling it's just a scam for money. Never even received a confirmation email from them, wh... See more

Rated 1 out of 5 stars

Ordered on 19 October with 3-5 days delivery over a month now and nothing. No contact, no email stating delay etc. Have emailed the generic Gmail email address on there website and it bounces.... See more

Rated 1 out of 5 stars

Made a purchase on April 17th, never received the item, never received responses to my enquiries, have had to open a dispute with my credit card company. Do not buy from here, scam alert!

Rated 1 out of 5 stars

Ordered a toothbrush 2 months ago for my son’s birthday and it never arrived. No responses to any correspondence. Reviews on here are going back so far I am baffled how they are still allowed to opera... See more

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1.5

Bad

TrustScore 1.5 out of 5

98 reviews

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No history of asking for reviews

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1.5

All reviews

(98)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Did not want to rate at all not worth 1…

Did not want to rate at all not worth 1 star! Do not order from this website you will not receive your items!!
Also after I ordered my electric toothbrush that still hasn't arrived, they then took payment again from my bank. This website is definitely a scam!!

December 9, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered on 19 October with 3-5 days…

Ordered on 19 October with 3-5 days delivery over a month now and nothing.

No contact, no email stating delay etc.

Have emailed the generic Gmail email address on there website and it bounces. Emailed both individuals (Directors) and nothing.

Seems a con, however it would seem some people are receiving there products. Regardless don't risk your money, plenty of other options on the market.

October 18, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID ITEM NOT SENT

AVOID ITEM NOT SENT

Item ordered 2 weeks ago, delivery should have been within 3/5 days but item still not sent. No communication. I have lost £30. So annoyed I didn’t check reviews as this seems to happen regularly with this con company

November 3, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid SmileyClinic as they do not send goods out.
Put in an order on 26/10/24 totalling £70+. No communication, despite 2 chasing emails. Eventually got a message saying there had been a fulfilment error their end, order would be sent "ASAP". Still no communication or update 1 week later. Have put in a dispute with my bank to recoup the money. Do yourself a favour and avoid this company.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality

Ordered a couple of new toothbrush for my and the husband as our old ones had packed up .
Never tried smiley clinic before but was very pleasantly surprised.
Quick delivery too .
The quality is really good , I’ll be ordering some kids toothbrushes next time .

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Quality product

Very professional and efficient. I wanted to ask a question before I made a purchase which I had a very quick response to, the toothbrush exceeded my expectations. I highly recommend getting one! Thank you smiley clinic : )

October 28, 2024
Unprompted review
Rated 1 out of 5 stars

Trying to return my order for 7 days…

Trying to return my order for 7 days now still no correspondence of absolutely shocking I've sent them 4 emails and nothing.order elsewhere and don't waste your money or time with these clowns.

October 31, 2024
Unprompted review
Rated 1 out of 5 stars

Are rubbish

Are rubbish, i.order a product but i didn't recive it, i trying to contact them but no answer for 1 month and no money back.Don't buy.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Top stuff

Top stuff, great quality toothbrushes both for adults and children alike, fast delivery, kept in touch with me all throughout till my order arrived, highly recommend 👍👍👍👍

October 8, 2024
Unprompted review
Rated 1 out of 5 stars

Same as other reviews

Same as other reviews. I bought and paid for a kids toothbrush over a month ago, got a shipping confirmation but nothing since, and no replies to emails.. unclear if a deliberate scam or a badly run business, but would advise anyone to avoid

September 15, 2024
Unprompted review
Rated 1 out of 5 stars

Still not received my order !

I would love to do a review of this product, but since ordering on the 19th Sept I have still not received it as of the 5th October. I have emailed for an update with no reply ! Feeling disappointed to say the least.

October 5, 2024
Unprompted review
Rated 1 out of 5 stars

STAY WELL CLEAR!!!

STAY WELL CLEAR!!!
I ordered and payed 19/7/2024 and it’s now September and I’m still waiting for my order. I have emailed 19 times!! It’s wasn’t a huge amount of money but if he’s doing this to lots of people it will soon add up to substantial amounts.
Total ripoff

July 19, 2024
Unprompted review
Rated 1 out of 5 stars

I have not received my Oder

I have not received my Oder. I Oder 3 toothbrush and only 1 arrived. The custom support is horrible don’t answer or talked to me like I was lying about missing Oder

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

I ordered toothbrushes for myself and…

I ordered toothbrushes for myself and my daughter both arrived on next day delivery. Really happy with my order especially the children's toothbrush its made it easier for her and she wants to clean her teeth now!

August 20, 2024
Unprompted review

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