It's a shame that I have to rate this company at all to make the review. STAY CLEAR of this company. I have a feeling it's just a scam for money. Never even received a confirmation email from them, wh... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered on 19 October with 3-5 days delivery over a month now and nothing. No contact, no email stating delay etc. Have emailed the generic Gmail email address on there website and it bounces.... See more
Made a purchase on April 17th, never received the item, never received responses to my enquiries, have had to open a dispute with my credit card company. Do not buy from here, scam alert!
Ordered a toothbrush 2 months ago for my son’s birthday and it never arrived. No responses to any correspondence. Reviews on here are going back so far I am baffled how they are still allowed to opera... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Did not want to rate at all not worth 1…
Did not want to rate at all not worth 1 star! Do not order from this website you will not receive your items!!
Also after I ordered my electric toothbrush that still hasn't arrived, they then took payment again from my bank. This website is definitely a scam!!
Ordered an electronic toothbrush a…
Ordered an electronic toothbrush a month ago and never received it. Have sent three emails to contact addresses as listed on website with no response! Feeling fleeced!
Ordered on 19 October with 3-5 days…
Ordered on 19 October with 3-5 days delivery over a month now and nothing.
No contact, no email stating delay etc.
Have emailed the generic Gmail email address on there website and it bounces. Emailed both individuals (Directors) and nothing.
Seems a con, however it would seem some people are receiving there products. Regardless don't risk your money, plenty of other options on the market.
AVOID ITEM NOT SENT
AVOID ITEM NOT SENT
Item ordered 2 weeks ago, delivery should have been within 3/5 days but item still not sent. No communication. I have lost £30. So annoyed I didn’t check reviews as this seems to happen regularly with this con company
Avoid at all costs
Avoid SmileyClinic as they do not send goods out.
Put in an order on 26/10/24 totalling £70+. No communication, despite 2 chasing emails. Eventually got a message saying there had been a fulfilment error their end, order would be sent "ASAP". Still no communication or update 1 week later. Have put in a dispute with my bank to recoup the money. Do yourself a favour and avoid this company.
Great quality
Ordered a couple of new toothbrush for my and the husband as our old ones had packed up .
Never tried smiley clinic before but was very pleasantly surprised.
Quick delivery too .
The quality is really good , I’ll be ordering some kids toothbrushes next time .
As previous posts sent by others still…
As previous posts sent by others still no order received. Several emails sent and no delivery or refund received. Avoid company and don’t waste your money.
Quality product
Very professional and efficient. I wanted to ask a question before I made a purchase which I had a very quick response to, the toothbrush exceeded my expectations. I highly recommend getting one! Thank you smiley clinic : )
Trying to return my order for 7 days…
Trying to return my order for 7 days now still no correspondence of absolutely shocking I've sent them 4 emails and nothing.order elsewhere and don't waste your money or time with these clowns.
Are rubbish
Are rubbish, i.order a product but i didn't recive it, i trying to contact them but no answer for 1 month and no money back.Don't buy.
Still waiting for my order (£48.50)…
Still waiting for my order (£48.50) that I ordered over a month ago. No reply to any of the emails I sent either. Will start the refund process with my bank tomorrow. Avoid this scam company like the plague!
Top stuff
Top stuff, great quality toothbrushes both for adults and children alike, fast delivery, kept in touch with me all throughout till my order arrived, highly recommend 👍👍👍👍
Same as other reviews
Same as other reviews. I bought and paid for a kids toothbrush over a month ago, got a shipping confirmation but nothing since, and no replies to emails.. unclear if a deliberate scam or a badly run business, but would advise anyone to avoid
Still not received my order !
I would love to do a review of this product, but since ordering on the 19th Sept I have still not received it as of the 5th October. I have emailed for an update with no reply ! Feeling disappointed to say the least.
Do not order from this dreadful company
I ordered a sonic travel toothbrush beginning of Sept I’m still waiting for my order. No one answers the phone or responds to my email.
ABVOID this company
rubbish products
don't reply to emails don't answer there phones obviously embarrassed about the rubbish products they sell be aware
STAY WELL CLEAR!!!
STAY WELL CLEAR!!!
I ordered and payed 19/7/2024 and it’s now September and I’m still waiting for my order. I have emailed 19 times!! It’s wasn’t a huge amount of money but if he’s doing this to lots of people it will soon add up to substantial amounts.
Total ripoff
Placed my order 6 weeks ago now and…
Placed my order 6 weeks ago now and still haven't received it. Can't get any response to emails about my order.Probably lost my money.
I have not received my Oder
I have not received my Oder. I Oder 3 toothbrush and only 1 arrived. The custom support is horrible don’t answer or talked to me like I was lying about missing Oder
I ordered toothbrushes for myself and…
I ordered toothbrushes for myself and my daughter both arrived on next day delivery. Really happy with my order especially the children's toothbrush its made it easier for her and she wants to clean her teeth now!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







