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Smith Tools Reviews 4

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TrustScore 4 out of 5

4.0

Do-it-Yourself Shop
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Company details

  1. Do-it-Yourself Shop
  2. Construction Machine Rental Service
  3. Scaffolding Rental Service
  4. Tool Rental Service
  5. Tool Repair Shop
  6. Water Softening Equipment Supplier

Written by the company

A family operated DIY shop that focus on trade, home improvers and self-builders. We will make sure to keep costs low so that customers can enjoy reliable products at unbeatable prices.

Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
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Rated 5 out of 5 stars

UPFRONT ON THERE SYSTEM OF PAYMENT

I contacted them first. Very upfront on how their system worked so I was prepared. The drill was out of warranty, not used very often so couldn't understand what was wrong. Went to main shop and a very nice young man, MATT, handled the problem. He phoned me later the same day to tell me what was wrong, if I agreed could collect the next day. Did agree as this was a Milwaukee drill and very expensive. Collected the drill today and was very happy. I would definitely use SMITHS again for tool repairs. They are a good bus ride away but very worthwhile. The shop itself was very secure so no fear of items being stolen. Have to ting a bell to get in and they also let you out. Matt is very knowledgeable and nice and a pleasure to talk to for advice etc.

February 23, 2026
Unprompted review
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Reply from Smith Tools

Thank you and appreciate your time. Always happy to help.

Rated 5 out of 5 stars

Excellent service and great staff

Excellent service and great staff

Collected some bathroom fittings I needed urgently as I had a bit of a leak on my sink.
Staff were very helpful and extremely quick.
Price was very reasonable.

March 11, 2022
Unprompted review
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Reply from Smith Tools

Thank you for your feedback. Ben.

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