SMM HQ Reviews 5

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

5 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Two months without a response and I lost my money.

On August 5, 2025, I placed an order that remains in Processing status to this day. I have contacted support via ticket and WhatsApp, but no one has responded. Today marks two months since I placed this order, and I have never received anything. I urge you to be careful if you are going to invest your money in this SMM. I lost my money like a fool.

August 5, 2025
Unprompted review
Rated 1 out of 5 stars

Waste of money. SCAM

Waste of money. Services don't work. Support doesn't respond in 72 hrs as advertised. Rather once in a week if they feel like. Basically wasted 30 bucks and received nothing but trouble. Support can't do anything and after over a month I have yet to receive any of the things I paid for.

STAY AWAY. SCAM

Edit: Please don't claim that my issues were resolved when as of 6th March I've still got 4 orders that are still unresolved, some from over a month ago. The bad review is there because your support takes forever and I don't see how you can "complete" orders when there was nothing done at all.

February 21, 2025
Unprompted review
SMM HQ logo

Reply from SMM HQ

Hello, Sorry for the late response, but your orders have been completed. If you still have any issues, please contact us via email at smmhq.co@gmail.com or on WhatsApp. Please do not leave a false review!

Rated 1 out of 5 stars

They are totally scammers.

They are totally scammers. On December 27, 2024 I created a drip-feed order. I did not receive the service and I created a support ticket on January 1, 2025. The support ticket went unanswered for 6 days, then they replied but did not resolve the incident. Then I waited for a while and 2 days ago I contacted them on WhatsApp and they acted like they were going to help me. Then they told me that the process was fixed and that I would have to wait 2 more days. When I saw that the problem was not fixed today, I contacted them again and they told me that I would have to wait two more days and that they would not give me a refund. I paid 10 dollars and got nothing in return. They refuse to refund my money. Do not trust them and do not deposit any money.

In addition to the company's response:
- Ticket Page: https://ibb. co/4TVGfgr
- Order Page: https://ibb. co/kcNj5Zr
- Dripfeed Page: https://ibb. co/SJbNHxg
- Spotify Artist Page: https://ibb. co/9NgqVP3

You can see all the records about the situation. They are completely liars. If I wait for order completion, nothing will change, you can easily see that on screenshots.

Btw, if you want to see how professional they are, please just look at the following screenshot. They are acting like child and not professional 100 percent.

- WhatsApp: https://ibb. co/y0KGK0t

In reference to the company's latest response:
- I don't give a damn if you write "My clients know how I work." at the end of every reply. After the disgraceful treatment I received today, I have also seen "how you work". You are a company that provides terrible service and absolutely does not care about its customers. What you are doing is a FRAUD! I won't bother to write you any more answers. You have taken up too much of my time. You are and will remain a scammer to me. You can be sure that I will do everything in my power to make sure that you do not gain any more customers in this industry. I have been a member of the most respected forums in the world for years and everyone on those forums knows how trustworthy I am and that I would never lie. Keep on hurting yourselves. I will not respond to any of your messages from now on. Have a good day.

January 6, 2025
Unprompted review
SMM HQ logo

Reply from SMM HQ

Your order was completed, but Spotify has removed your song. This happens if you generate a lot of plays on tracks with 0 real plays.

So, this is not our fault.

Thank you!

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