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Rated 1 out of 5 stars

Very unreliable. Ordered a German female account and received a male English one. Payment was supposed to be made through Paypal Friends, "otherwise, Paypal withholds the money initially and only rele... See more

Rated 1 out of 5 stars

SCAM WEBSITE that do not pay, my account suddenly get ban for no reason when they payment date is near and I have emailed them but they did not reply as well. They seen to be removing anyone who have... See more

Rated 1 out of 5 stars

On my free trial I didn't get likes on FB and no likes on Instagram but I got followers so I have bought Instagram followers and FB followers but then I started loosing them. I have tried to talk abou... See more

Company details

  1. Media & Publishing

Information provided by various external sources

We help customers in improving their social media and search engines presence, providing services for YouTube, Instagram, Facebook, Google and other social marketing websites.


Contact info

2.2

Poor

TrustScore 2 out of 5

26 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Patheitc, Zero stars

I don't want to leave 1 star even after my experience with the customer support today. I previously left a review for them not replying to my emails and then removed after they requested and responded. Today, I was on live chat asking about an issue regarding youtube social shares and then I complained that a project is executing since a week now but it not delivered yet, the reply I got was disgusting. I was told that "I am not going to help you. Pay something if you need help". I have screenshots as well. I was on trial and had not availed everything so I asked about what the trial is for if I have to pay. He then got angry and said everything on your account is blacklisted and trial is removed. Also, Once I tried to open the website with an add on 'Adguard' installed, it warned me that the site is not safe and I should not visit smmshop.com and now I see that was true. They are not worth spending time and money. You can request screenshots as well, I have them.
After him denying any kind of support despite me being on trial, I questioned about the trial and then he blackmailed me so i said “f.o” that was exactly what i typed. His pathetic attitude forced me say that but that was at a very later stage.” How come he denied and then blackmailed me despite me being on trial? Is it ethical? Is it professional? Is it respectful? SHAME on this business.

December 27, 2020
SmmShop.com logo

Reply from SmmShop.com

You said "F..ck off" several times to our customer representative when we tried to explain everything to you.
We are sorry but you are restricted from our services because of your unethical and disrespectful behavior.

Rated 1 out of 5 stars

No free trial

November 1, 2020
SmmShop.com logo

Reply from SmmShop.com

We are sorry but for some services we authorize $1 just to check that you own a working Visa/Mastercard card, the $1 will be refunded.

Show reviews in all languages. (26 reviews)

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